CB Fast Food Chains Subway Complaints #2-21

Subway review: Online ordering

Lynn M of US

Oct 03, 2026 5:51 am UTC

Verified customer

Featured review

Every time I try to order online, the ordering goes fine but then when it's time to check out, no matter what card I use it says there's an error. I'm beginning to believe that the only payments they'll accept is if I use Google Pay and I Will Never Do That. I have been a loyal member for many years and I'm 78 years old and this is no fair. Why won't they accept other payments other than google pay? I went to the store and complained and they told me many, many others were complaining about the same thing. If this happens again, you will lose my business.

Desired outcome: I want to pay using a credit card and not google pay.

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Oct 30, 2026
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