CB Fast Food Chains Subway Complaints #42-61

Subway review: In-store pickup

Cindy Altamirano of Bend, US

Sep 15, 2023 10:59 pm UTC

Verified customer

An order, C7B6FCD9-04, for in-store pickup was placed at 61292 Highway 97 in Bend, Or on 9/15/2023 for a 5:45 pickup. I arrived at the location at 5:55 and was told my order had not been started and I would have to wait until there was time to make it. There were 3 other groups of customers waiting and one young man working by himself. He had no estimate of how long it would be. This is the third time I have visited a Subway location and my order had not been prepared and there was only one employee trying to accommodate the customers. I realize it is difficult to find employees, but the manager should schedule appropriately. I left without my order!

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