Steers Vredendal Mallproviding food with bare hands

R
This review was posted by
a verified customer
Verified customer

Good day

I just want to notify Steers head office about the way their staff are working without any hand gloves when providing food to customers.

This happens regularly when we visit Steers Vredendal Mall.

When we first order ice cream cones, the lady who is working with the cash is also providing the ice creams. After she put the cash in the till, she took the cones with that same bare hands, fill it up with ice cream put it in a carton cover and hand it over to us. We was disgusted because we all know how dirty money are...

The next time the same happens again and my sister spoke to another staff member their to take it up with their supervisor.

We visit Steers 2 week's ago again and nothing has changed. I asked the lady at the till if we can buy ice creams but the person providing this must please use gloves.

She gave the order to another staff member and asked her to put gloves on. We could have noticed that the lady providing the ice creams was not happy with us at all.

This past weekend we visit steers again. The lady at the till was this time also again in charge of the ice cream machine. I asked her if we can buy two ice creams and also asked her to put on gloves because we all know how dirty money and bare hands can be after scratching here or there...

After the lady assist us she remove the gloves just to help more people ordering ice cream cones. The one guy ordered an ice cream with a flake and I was disgusted to see that the same lady who is working with the money took not just the cone with her bare hand but also took the flake with her bare hands a few times to push it deeper in the ice cream. The person who is making the chips is also just using one glove and the chips were also touch by her other bare hand.

The same happens at Steers Somerset Mall where the people are also assisting clients with bare hands. We as the customers are disgusted in this way of doing and hope that you will become more strict with your rules about wearing hand protection when working with food. We don't want to "gril" when ordering food from Steers.

Kind Regards
Riani

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