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Steak 'n Shake Enterprisesorder was wrong

1

I order a spicy chicken sandwich and an Oreo cookies and cream milkshake paid $7.66 order online. Receive the correct sandwich but with fries, I didn't want fries, I wanted a milkshake I didn't get a milkshake. I contacted Steak 'n Shake #518, 950 Market Place Boulevard Irving, TX spoke Chelsea stated which I know she lied about her name according to her voice which was ghetto. Inform her of my order she stated she didn't know that a milkshake had came with the order. I told her how I order from online. She stated she would have a manager to call me, I never received a call back from this store. I wasn't reimburse for a shake I didn't get.

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