SUBMIT A COMPLAINT

Steak 'n Shake Enterprisescooking of food

1
B Jul 25, 2019 Review updated:

Hello,

I have been a long time loyal company of Steak ‘n Shake and absolutely love this restaurant. However, this week I had an experience that was deeply disturbing. I used my lunch hour to go through the drive thru (which is extremely slow but well worth the wait). I bring my burger back to work to eat at my desk and find that one of the patties is extremely undercooked to the point that it made me uncomfortable to eat. I was forced to throw it away ain't with the $7 I spent on the meal. This type of incident is something that prevent me from returning even as a lifelong customer.

Responses

Post your comment