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CB Insurance Services State Farm Complaints #2-21
State Farm

State Farm review: Drop Westhill Gobal

D
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8:03 pm UTC
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I have been with State Farm 35 years. Aside from premium increases, never a problem until my recent property damage claim when Westhill Global was offered a way to expedite and streamline my repairs. What a nightmare. There is zero communication among Westhill, its contracted roofer, and State Farm. I spent many hours trying to get a straight answer, status update, or consistent intelligible information. My experience was the opposite of expedited and streamlined. Do not accept the Westhill option. Get your own contractor! State Farm has made a bad alliance and its customers are suffering for it.

Recommendation: Do not accept the intermediary direct pay option on claims. Get your own contractor.

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    Aug 18, 2026
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