Menu
ADVERTISIMENT
Home Coffee & Tea Starbucks dangerous low hanging lamps
More

Starbucks - dangerous low hanging lamps

P
Author of the complaint
5:00 am
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dear Sir/Madam,

I often go to the Starbucks Shell Hofplein location in Rotterdam and I like it a lot, however I have to complain about some lamps that are hanging too low and that can be very dangerous.
I already hit my hard quite hard on these low hanging lamps while getting up from a chair and it was quite painful. I now pay extra attention when getting up but it's quite dangerous because if I forget to pay attention when getting up I could again hit my head against the hard low hanging lamps. Today I visited this Starbucks again and I witnessed another customer getting up and hitting her head hard against the low hanging lamps.
I mentioned the issue with the lamps to the Starbucks employee (a young lady) at the cashier, however she informed me that people indeed often hit their heads again the lamps but they could not change how the lamps hung as everything in each Starbucks location had to be the same way. The employee was very friendly and I certainly do not want to cause her any problems.

I kindly ask you to look into this issue with these lamps. I find them very hard, hanging too low and very dangerous. I work in the medical industry and I know that head injuries can be very dangerous. Please kindly seriously look into this issue and find a solution as soon as possible.

I look forward to your early feedback.

Kind regards,
Pamela Alexander
email: [protected]@planet.nl

ADVERTISIMENT
View 0 more photos
Resolved

Resolved. This complaint was meant to be submitted to Starbucks directly and not to you. Please delete.

Helpful? 0 0
Share
Reply

More Starbucks complaints & reviews

Starbucks - rude employees with no people skills
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Starbucks - obstruction of justice
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Starbucks - fraud and scam
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Starbucks - lousy experience
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
0 comments
Add a comment
ADVERTISIMENT

Learn how the rating is calculated

553 complaints
54 resolved 499 unresolved

Starbucks contacts

(added by reviewer)
2401 Utah Ave., S Ste 800, Washington United States
ADVERTISIMENT