TTDeye

Fraudulent Scammers based in Hong Kong. If you order a big purchase , they will take your money and lied that they delivered your package. If you ordered cheap like I've done in the past they will send you crap contacts. They do not respond to my request for a refund for unreceived package and totally ignored every messages I sent for a refund. They also gypped me for another extra $20 because I wanted to change contact lens , not only didn't they updated my change on paper or on the order as proof of change, but they said oh it's like that, no worries my order has been updated with the new contact lens... LIARS. SCAMMERS. So we spent close to $80 for nothing. My order number is 1373401

Im so upset , please understand my headache with this scam company posing as a legit business.

Recently, I had an experience with TTDeye (ttdeye.com) and unfortunately, it was less than satisfactory. My issue began when I placed an order and realized that my phone's auto-correct had entered "body St" instead of "Bost ST" in my shipping address. Concerned that my order would not make it to me, I immediately reached out to their customer service for assistance. It was extremely disappointing that I did not receive an order number, and to make matters worse, I did not receive a response from customer service. I was left feeling frustrated and unsure of what to do next.

Finally, on Tuesday, I received an email stating that my order had already been shipped and that it could not be altered, with a tracking number provided. Curiously, when I checked the tracking number, I noticed that the label had not even been created yet. I called USPS to inquire about my package and was informed that they had not yet received the item, but once they do, I could pay extra to update my shipping address. This left me feeling even more upset and disappointed. I made a $100 purchase of contacts that I really wanted, only to find myself in this predicament where I may not even receive the items. To make matters worse, refunds were not an option.

In addition to this experience is the issue of my account on ttdeye.com. As directed, I created an account during the ordering process, but when I attempted to log in, the website said that no orders had been made from the account. This is extremely frustrating as I wanted to track everything about my order.

Overall, my experience with TTDeye was not a positive one. I understand that mistakes can happen, but not responding to customer inquiries in a timely manner and failing to follow through on orders are issues that need to be addressed. It is my hope that the company sets policies that would lead to better customer satisfaction.

TTDeye is a company that I would not recommend to anyone who is looking to buy lenses. My experience with them was terrible, to say the least. Firstly, I did not receive my items, and when I contacted their customer service, they made me go through a lot of hassle to find my parcel. I did everything I could to locate it, but it was all in vain. The customer service was very poor, and it took me around 20 days of following up to get them to resend my shipment. They also promised me a 10% discount coupon, which they only gave me after numerous follow-ups.

After two months, I finally received my items, but by then, I had already tried other lenses and found them difficult to use as a first-time user. So, I decided to return them. However, TTDeye made it very difficult for me to do so. They said that I could return the lenses, but I had to ship them to China with traceable tracking, which they never gave me. They only gave me the shipping number to track from China. Moreover, they wanted me to bear the shipping charges for the return, and when I was finally ready to return the lenses, they said that I could not do so because it had already been fulfilled twice.

All in all, the stress and hassle that I went through with TTDeye were not worth it, especially since I had not even tried the lenses before. I would advise anyone looking to buy lenses to avoid this company at all costs. Their customer service is poor, and their return policy is not customer-friendly.

These contacts from TTDeye are a complete disaster! They make my eyes burn and ache so bad that I can't wear them for more than a few minutes. And to make matters worse, they don't even stick to my eyes properly and keep folding and popping out. It's a nightmare trying to get a refund or return them because the company's return policy is a complete joke. They only allow returns if the packaging is in good condition and the product is not opened, which means they are reselling declined products from one consumer to the next during a pandemic! It's outrageous!

This company refuses refunds and argues in a nice nasty way, which is completely unacceptable. As someone who has been wearing contact lenses for many years, I know what I'm doing, and based on the 9/10 other reviews, it's definitely the company's fault. The colors of the contacts are also a huge disappointment. They don't show up well, and they are muddy, which means your eye color will show through. It's not worth the hassle or pain you will experience.

I strongly believe that this company needs to be investigated and shut down. The social media influencers who promote their products need to stop feeding into these soulless devils for free products. It's time to take a stand against companies like TTDeye who are only interested in making a profit at the expense of their customers' health and well-being.

As someone with hazel eyes, I was really excited to try out TTDeye's colored contacts. However, my experience with them was a bit hit or miss. I tried out a few colors like Juice Blue, Taylor Grey, and Havana Yellow-Green, but unfortunately, they all looked very similar once I put them on. It was a bit disappointing, but I decided to give the Polar Lights Yellow a shot, and wow, they looked fantastic! I was really impressed with how vibrant they appeared on my eyes.

I also tried out the Kiwi Green, but they weren't quite what I expected. They appeared much darker than I anticipated, and they didn't quite match the photos I saw on the TTDeye website. I did appreciate that they shipped relatively quickly - my order arrived in just 14 days, which was a nice surprise. However, I did receive a bit of a scare when they burned a little upon insertion. Thankfully, with the help of contact solution, I was able to get used to them over time.

When tracking my order, I did notice that the TTDeye website never seemed to update properly. I only ever received one notification that my order was shipped, and after that, it didn't track any further updates. While not ideal, the speedy shipping made up for it.

Overall, I had a mixed experience with TTDeye contacts. While the Polar Lights Yellow were a standout, many of the other colors were a bit of a miss. I do wish there were more examples of people with different eye colors trying out the contacts and showcasing how they look. Despite this, I can't say that TTDeye is a bad company overall - just that my first impression wasn't the best. Perhaps those with brown eyes would have better luck than me.

I gotta say, I'm not one to write reviews, but I just had to share my experience with TTDEYE. I've been a happy customer for a while now, but my recent purchase left me feeling a little disappointed. I ordered some yellow contacts, and everything seemed fine at first. They charged my card and completed my order, and I was excited to receive my new lenses. But then, I got an email from TTDEYE saying that the Pure Yellow lenses were out of stock in my order. They said they had arranged for another lens of a similar color, but just a little different. Now, I never said it was okay for them to send me something I didn't order, but I figured, hey, maybe they're not that different. So I replied to the email and asked if I could see what I was getting.

Well, let me tell you, when I saw what they sent me, I couldn't help but laugh. They had the nerve to send me pure purple contacts! Now, don't get me wrong, I love purple, but that's not what I ordered. And to make matters worse, the purple contacts are actually cheaper than the yellow ones I ordered! I was pretty upset, and I told them I wanted my money back. But then they hit me with another blow - they said they couldn't cancel the order and refund me because it was already on the way.

I mean, come on, TTDEYE, what's going on here? If the lenses were out of stock, why charge my card and complete the order? And why send me something I didn't order, especially if it's a lower-priced item? It just doesn't make sense to me. I hope they can understand why I'm so frustrated.

As someone who has been wearing colored lenses since they first became available, I have to say that my experience with TTDeye has been overwhelmingly negative. While there have been some positive reviews of the site, I have to question whether those people were first-time buyers who simply didn't know any better.

In all honesty, you should consider yourself lucky if you are ever able to get your lenses from TTDeye - let alone actually enjoy wearing them. In my personal experience, I have been left waiting for my lenses for weeks on end, only to be told that they were backordered. And if you are hoping for a refund in the event that your lenses simply never arrive, then I'm sorry to say that you are likely to be disappointed.

I want to be clear: I fell for the promises of TTDeye not once but twice, and both times I was left feeling frustrated, angry, and disappointed. I even cried the second time, that's how upset I was. Trust me, I don't want anyone to go through the same experience.

So if you are thinking of purchasing from this site, I would strongly suggest that you think twice. And if you do end up making the choice to buy from TTDeye, then please come back and leave a review to warn others about your experience. The last thing anyone wants is to waste their hard-earned money on a company that doesn't deliver what they promise.

I recently had an experience with TTDeye, an online store that specializes in colored contact lenses, and unfortunately, it was anything but pleasant. It all started when I placed an order, and shortly after, I realized that I didn't want it anymore. I contacted their support team within an hour of placing the order, hoping to cancel it, but was disappointed to hear that once an order is made, it cannot be canceled.

Despite this setback, I decided to proceed with my purchase and return the product once it arrived, as I hadn't even opened the package. However, my decision to return the item turned out to be a terrible mistake. Five months later, TTDeye claimed they still didn't have it, even though my tracking information showed that the package had reached China. It's frustrating to receive unhelpful and vague messages from their customer support team, who seem to be more interested in using terms of endearment like "Hi dear" than addressing the issue at hand.

Needless to say, I'm incredibly disappointed with TTDeye's service and will not be ordering from them again. While their eye-catching products may appeal to many of their customers, I believe that a company's level of customer service is equally important, if not more so. As someone who has had a negative experience with TTDeye, I cannot in good faith recommend them to others.

TTDeye is a company that offers a wide range of eye enhancing products such as lenses and cosmetics. However, their customer service leaves a lot to be desired. The reviewer had a negative experience where they reached out to the company about their package that had yet to arrive. Unfortunately, all they received were pre-made copy and pasted messages that didn't offer any real solutions to their problem. This lack of communication is extremely frustrating and can make customers lose faith in a company.

Moreover, the reviewer was disappointed with the quality of the product they received. They found the lenses uncomfortable to wear and not at all what they expected in terms of aesthetics. In fact, they went as far as to say that the lenses they received were of the cheapest quality they had ever seen. They also mentioned that the lenses were from a brand called EyeWish, which is generally sold for a lot less than what they paid for them on TTDeye's website.

What's even more frustrating is that the reviewer could not return the lenses because they had opened the packaging. This is a common issue with online purchases, and it's important for companies to make it clear what their policies are regarding returns. TTDeye would benefit immensely from giving their customers the option to return an item if it doesn't meet their expectations.

Lastly, the reviewer also mentioned an unpleasant interaction they had with a customer service representative from TTDeye. In this case, the representative was unprofessional and asked the reviewer "what's your problem?" This kind of response is not acceptable, and it highlights that there seems to be a lack of training and professionalism within TTDeye's customer service team.

In conclusion, while TTDeye may offer a variety of eye enhancing products, this review raises concerns about their customer service and the quality of their products. Their copy and paste responses, low-quality products, and unprofessional communication do not inspire confidence in potential customers. It's recommended to look for a different supplier that offers better quality products and customer service.

TTDeye has left me extremely disappointed with their products and services. Firstly, I would like to warn potential buyers that shipping from this company takes an incredibly long time as they are not based in the United States. The product descriptions are unclear, particularly when it comes to ordering prescription contacts. As a result, when my package finally arrived, it was incorrect.

I was not happy with the quality of their products and felt that I had just thrown away $59.20. To make matters worse, returning the unopened products for the correct ones cost me $17! I have tracked my package, but unfortunately, once it reaches customs, USPS stops tracking it. This can be frustrating and misleading for people who are eagerly waiting for their package.

I have attempted to contact customer service several times via email, however, their response time is terribly delayed and I have received nothing that has been helpful, besides one email telling me that they do not have my return. To make matters worse, after the one email response that I did receive, I was shut down!

I strongly recommend that people save their money and shop closer to home, as the $76 out of pocket that I spent on order #954652 was a complete waste. My experience with TTDeye has left me feeling extremely upset and frustrated. Instead, I recommend Irisbeauty for their excellent products and top-notch customer service.

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I understand that sometimes, things do not go according to plan. However, this review about TTDeye (ttdeye.com) is truly concerning to me. One customer placed an order for contacts around 29 days ago, which was intended to be a Christmas gift for someone. Despite this, they have neither received the package nor received a refund.

As someone who has experienced similar situations, I sympathize with the customer's frustration. It is truly unacceptable for any company, especially in the midst of a pandemic, to not deliver their products on time or refund customers their money. This can cause undue stress and financial strain on individuals experiencing money problems, and this type of behavior towards customers is extremely unprofessional.

The fact that the customer expressed their disappointment and received no resolution is incredibly disappointing. It highlights the lack of empathy and concern for customers that some companies exhibit. Not only is this disrespectful and unprofessional - it's downright hurtful.

It's important for companies to take accountability for their errors and make amends, especially when these errors negatively impact their customers. Failure to do so can result in long-lasting damage to the company's reputation, loss of customers and reduced sales.

Finally, I commend the customer for being brave enough to speak out on this issue. As a Youtuber, they have a platform to share their experience and warn others about this company's unethical business practices. Hopefully, this review will prompt TTDeye to evaluate their customer service policies and ensure that incidents like this never happen again.

You may want to think twice before making a purchase from TTDeye (ttdeye.com). The company has left many customers feeling frustrated and unhappy with their experience. One customer in particular shared that they received their order after waiting a month and a half with no way to track it. When they reached out to customer service for help, they were told to wait patiently and check with their neighbors and postal service for the package. Unfortunately, when the order did finally arrive, it was a disappointing experience. The customer was informed that the color they really wanted was out of stock and was given a different color instead, one they didn't want at all. What made matters even worse was that they received 4 of the same unwanted color because they had originally ordered 4 of the color they did want. The customer reached out to TTDeye customer service numerous times but was quickly dismissed and told to return the items and reorder them, which meant waiting yet another 3 months for the products. The poor customer service combined with the company's lack of English proficiency only added to the customer's frustration, thus resulting in an overall negative experience.

It's clear that TTDeye needs to improve their customer service and communication skills if they hope to retain happy customers. With so many other companies offering similar products, it's important for TTDeye to raise their standards and ensure that they provide a positive experience for their customers. Until then, it's best to steer clear of TTDeye and find a company that will value your patronage and go above and beyond to meet your expectations.

I recently had an experience with TTDeye (ttdeye.com) and I must say that it was quite frustrating and disappointing. Being a fan of their products, I made an order worth $100CAD on May 18,2019. However, almost 20 days later, I realized that my package had not even started its journey to me. Upon further inquiry, I learned that the package had been returned to the seller due to breakage or some issue related to liquids.

Of course, this was quite upsetting given the amount of money I had spent and the excitement I had when placing my order. Nevertheless, I decided to contact the customer service team at TTDeye and seek some clarification on what was happening. The response was not welcoming, to say the least. I was told that my package had been returned and given another tracking number to monitor the status of my order.

However, when I asked how long it would take for my order to arrive, I was informed that I had to wait another 10-20 business days. Given the circumstances, I felt like it was unreasonable for them to expect me to wait that long for an order that had already been delayed. To make matters worse, I felt the customer service was not as empathetic as I would have expected from such a popular brand.

As a result, I must confess that my experience with TTDeye has left me feeling disappointed and frustrated. I would certainly think twice before making another order from them given the lack of efficiency in their delivery process and the customer service I received.

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I recently had a very frustrating experience with TTDeye (ttdeye.com) and I must say, I will not be ordering from them again. I had ordered a package and was keeping an eye on the tracking information, only to find out that it had been delivered on July 27th at 7:18am! Now, the problem was that my mail does not even run that early in the morning. So, naturally, I was confused and concerned.

I decided to reach out to TTDeye's customer service team to try and get answers to my questions. However, their response only made things worse. According to them, the package had actually been delivered on the same day but at 3:16pm! They suggested that I check with the local post office or my neighbors to make sure it was delivered to the right address. This left me feeling rather frustrated as it seemed like they were just passing the buck.

The whole process of trying to get my package or a refund has been very overwhelming and unnecessarily complicated. And to top it all off, the items I purchased were not cheap, which only added to my stress and disappointment. I honestly feel like I wasted both my time and money with this company.

Overall, I am extremely unsatisfied with my experience with TTDeye (ttdeye.com) and feel like I would not recommend them to anyone. It's too bad that I have to give them a rating, as I would have given them 0 stars if it was an option.

I recently made a purchase on ttdeye.com during their buy 2 get 1 free sale, which was on August 26. Since then, I have been tracking my order through the Shop app and have noticed that it has been stuck in Memphis for the past five days. I find it frustrating that the tracking information keeps changing between "in transit, arriving on time" and "in transit, arriving late". I have been checking the tracking almost every hour to see if it has left, but it hasn't. According to the email from TTDEYE, it takes 10-20 days for a package to be delivered, and as of writing this review, it's day 15.

I live in Louisiana, which is not too far from Memphis, and I even researched the distribution center where my package is located, but it seems that there hasn't been any progress for my package. I must say that it's extremely disappointing, and if I don't receive my package by the 20th day, I might just have to consider requesting a refund. I don't think it's fair to use such unreliable carriers for packages, especially for online businesses like TTDEYE.

Personally, I think TTDEYE should use more reputable carriers like DHL, FedEx, or even UPS for their deliveries. I have never even heard of 4PX, and it doesn't give me much confidence in the shipping process. I hope that TTDEYE takes the feedback of their customers seriously, and that they improve their shipping options in the future. In conclusion, I wouldn't recommend TTDEYE for their delivery process.