TTDeye
reviews and complaints

My experience with TTDeye has been a mixed bag. I've placed four orders with them in total, and the first two went smoothly. The contacts I received were great, but I did have some issues with the packaging. While they included cute stationary items, the face glitter that came with it always seemed to break and make a mess in the box.

Unfortunately, my last two orders didn't go as well. The second to last order took over a month to arrive, which was frustrating since my sister had ordered contacts after me and received them before I did. I reached out to customer service, and the lady who helped me was professional and sympathetic. She was able to get my package to me the next day.

However, my most recent purchase was a disappointment. I ordered one pair of contacts and waited for over a month, checking the tracking information regularly. All it said was that my order had been received at the parcel, with no further updates. I contacted customer service again, and they informed me that the color I had ordered was sold out. I was frustrated that they hadn't notified me of this issue earlier, and it made me wonder if this was a scam. They offered to let me choose a different color at no charge, but I'm still waiting for my package to arrive.

Overall, I would recommend finding contacts elsewhere. While TTDeye has some great products, the risk and time involved in waiting for your order to arrive may not be worth it.

It's that time of year again, when Halloween is just around the corner and you're looking for that perfect costume. You've got everything planned out, from the fangs to the makeup, but something is missing. As you stare into the mirror, you realize that your eyes just don't fit the part. That's where TTDeye comes in.

TTDeye is a company that specializes in colored contacts. They offer a wide range of colors, sizes, and prices, and even offer prescription options. Whether you're looking for a spooky Halloween look or just want to change up your everyday style, TTDeye has got you covered.

I've been shopping with TTDeye since 2020, and I keep coming back for more. As someone who had never worn contacts before, I was a bit hesitant at first. But after purchasing six pairs from TTDeye, I can confidently say that I am satisfied with each and every one.

One of the most common questions I get asked about these contacts is whether or not they're comfortable. And the answer is a resounding yes! It's like they're not even there. Of course, there are some basic care instructions you need to follow to keep them in good condition. Wash your hands before handling them, clean out the case regularly, and don't sleep or swim in them. And make sure to replace them after the recommended time (which is usually around a year). But as long as you follow these guidelines, you should have a pleasant experience wearing these contacts.

If you're a first-time contact wearer, don't worry. TTDeye provides instructions and even includes tweezers in the box to make the process as easy as possible. And if you still have questions, they have a blog on their website with step-by-step instructions.

So, how do you choose which contacts to buy? TTDeye makes it easy with their search filters. You can narrow down your options by price range, color, type, style, and even seasonal contacts. And if you need prescription contacts, you don't need a doctor's note to purchase them. Just make sure to select your updated eye prescription for the best results.

Prices for these contacts range from $5 to $40, and TTDeye is always adding new sales. If you sign up with your email or phone number, you'll be the first to know about the latest deals.

Once you've made your selection, all that's left to do is wait for your contacts to arrive. Shipping usually takes around 10-15 days, which is pretty good considering they're coming from the other side of the world (if you're in the US, like me). And in all my years of ordering from TTDeye, I've never had any issues with the shipping process.

I have dark eyes, and I've tried many different colors and shades from TTDeye. And I have to say, they all looked great. These contacts are an easy way to change up your look and feel pretty. I would recommend them to anyone!

Recently, I had an experience with TTDeye (ttdeye.com) and unfortunately, it was less than satisfactory. My issue began when I placed an order and realized that my phone's auto-correct had entered "body St" instead of "Bost ST" in my shipping address. Concerned that my order would not make it to me, I immediately reached out to their customer service for assistance. It was extremely disappointing that I did not receive an order number, and to make matters worse, I did not receive a response from customer service. I was left feeling frustrated and unsure of what to do next.

Finally, on Tuesday, I received an email stating that my order had already been shipped and that it could not be altered, with a tracking number provided. Curiously, when I checked the tracking number, I noticed that the label had not even been created yet. I called USPS to inquire about my package and was informed that they had not yet received the item, but once they do, I could pay extra to update my shipping address. This left me feeling even more upset and disappointed. I made a $100 purchase of contacts that I really wanted, only to find myself in this predicament where I may not even receive the items. To make matters worse, refunds were not an option.

In addition to this experience is the issue of my account on ttdeye.com. As directed, I created an account during the ordering process, but when I attempted to log in, the website said that no orders had been made from the account. This is extremely frustrating as I wanted to track everything about my order.

Overall, my experience with TTDeye was not a positive one. I understand that mistakes can happen, but not responding to customer inquiries in a timely manner and failing to follow through on orders are issues that need to be addressed. It is my hope that the company sets policies that would lead to better customer satisfaction.

As someone with hazel eyes, I was really excited to try out TTDeye's colored contacts. However, my experience with them was a bit hit or miss. I tried out a few colors like Juice Blue, Taylor Grey, and Havana Yellow-Green, but unfortunately, they all looked very similar once I put them on. It was a bit disappointing, but I decided to give the Polar Lights Yellow a shot, and wow, they looked fantastic! I was really impressed with how vibrant they appeared on my eyes.

I also tried out the Kiwi Green, but they weren't quite what I expected. They appeared much darker than I anticipated, and they didn't quite match the photos I saw on the TTDeye website. I did appreciate that they shipped relatively quickly - my order arrived in just 14 days, which was a nice surprise. However, I did receive a bit of a scare when they burned a little upon insertion. Thankfully, with the help of contact solution, I was able to get used to them over time.

When tracking my order, I did notice that the TTDeye website never seemed to update properly. I only ever received one notification that my order was shipped, and after that, it didn't track any further updates. While not ideal, the speedy shipping made up for it.

Overall, I had a mixed experience with TTDeye contacts. While the Polar Lights Yellow were a standout, many of the other colors were a bit of a miss. I do wish there were more examples of people with different eye colors trying out the contacts and showcasing how they look. Despite this, I can't say that TTDeye is a bad company overall - just that my first impression wasn't the best. Perhaps those with brown eyes would have better luck than me.

My experience with TTDeye has been frustrating to say the least. I ordered contacts for my daughter's birthday and as of today, May 29th, my package has not been delivered. Initially, I was directed to track my package on 17track which showed that it had been delivered in Atlanta, Georgia on May 26th. However, I live in Hendersonville, Tennessee. I reached out to TTDeye and even spoke to my local post office who informed me that the package was still in California as of May 23rd. I was then told to ask my local post office, which I had already been doing for a week, and was informed that there was a tracking error and my package is still in California where it's been since May 1st.

To make matters worse, TTDeye has not been helpful in resolving the issue. In fact, their customer service has been subpar, as they simply pass the buck onto other parties. I am extremely disappointed and honestly, livid about the whole situation. My excitement for my daughter's birthday present has dissipated and I am left feeling frustrated and cheated. To top it off, TTDeye has been deleting negative comments from customers who haven't received their orders yet, making themselves look better than they actually are. I want others to be aware of my experience and be cautious before ordering from TTDeye.

I recently had an unpleasant experience with TTDeye, an online company that sells contact lenses. Unfortunately, my experience with this company was less than satisfactory. Firstly, I placed my order on September 20th and to my disappointment, it had not shipped for almost 10 days. I reached out to their customer service team to figure out the reason for the delay, however, I was frustrated with their slow response time. On average, I only received one response a day which was hardly enough to resolve my issue.

After several attempts to get an update, I received an email from TTDeye stating that one of the products I had ordered was out of stock. This didn't make sense to me because this product was available at the time I placed my order. This new issue only added to my frustration as I needed my order urgently and I was running out of time. I informed the customer service representative that I needed the order before October 26th and requested that they just send the order as is. Unfortunately, I did not receive a response for four days, making the situation even more frustrating.

Finally, when I received another email from the customer service representative, I was disappointed to learn that they were unable to guarantee the shipment would arrive before October 26th. This was particularly upsetting as it was their lack of prompt action that caused me to miss the deadline. As a solution, I asked for either a rush delivery or a cancellation and refund. So far, I have not received a response from TTDeye to this latest communication.

It's important to note that my experience with their customer service representative, Meredith, was not a positive one. I would advise anyone considering doing business with TTDeye to be cautious.

I recently stumbled upon TTDeye (ttdeye.com), a brand that caught my attention through an advertisement on a social media platform. Intrigued by their offer of three free pairs with the purchase of six, I decided to give them a try. I placed an order and within ten days, I received my shipment with no issues. Upon trying on my first pair of lenses, I was amazed by how much I loved them!

As someone who has been wearing contacts for over 20 years, I know a thing or two about quality and can confidently say that these lenses impressed me, especially given their affordable price. It was also a pleasant surprise to receive my order so beautifully packaged, along with some extra treats included.

For those who may have had a poor experience with their order, I want to clarify that TTDEYE is not a scam company that takes your money and fails to deliver. Rather, some orders may be delayed or even held by customs, which is out of the company's control. However, in my case, I received my order quicker than I had expected.

If you're hesitant to take the risk of ordering internationally, another option is to pay a bit more and order from a seller in your own country. But, if you're willing to take the chance like I did, I recommend having faith and staying calm. When you finally receive your package, the excitement is so much more rewarding!

Overall, I can confidently say that TTDeye is a brilliant company with brilliant prices and brilliant lenses. If you're on the fence about trying them out, go for it!

I regret to say that my experience with TTdeye has been unsatisfactory, to say the least. I was really excited to receive my order of Queen Gray contact lenses and eagerly waited for their arrival. However, when I received the package I was disappointed to find that the contacts were almost clear and not the color I had ordered. I immediately contacted TTdeye to inform them of the issue and asked to return the contacts.

Although they did respond promptly, I was disappointed with their customer service. They asked me why I wanted to return the contacts and when I explained that I was not satisfied with the product, I was met with resistance. Despite this, I decided to proceed with the return process but found out that the company had placed the wrong return label on the package. This caused the package to end up somewhere else and I was left without the contacts or my refund.

I reached out to TTdeye several times over email to resolve the matter, but I was met with unhelpful responses. They claimed that they would give me a return once they had received the package, but due to their error, this was an impossible task. I was left feeling frustrated and disappointed with the whole experience.

Furthermore, I was disheartened to learn that the social media influencers who advertise TTdeye's contact lenses are sponsored and receive the products for free. As a genuine consumer who paid for the product, I feel that I was not given the same level of care and consideration as these influencers.

Overall, I would advise against purchasing from this company. It is clear that they do not prioritize customer satisfaction and have poor communication skills. I was left out of pocket and without the product I had paid for due to their negligence. My experience with TTdeye was an unpleasant one, and I regret spending my money with them.

I recently had a terrible experience with TTDeye (ttdeye.com), an online company that sells color contacts. As a first-time buyer, I was excited to order some contacts for a special event, so I placed my order in early November, expecting it to arrive soon. However, it took much longer than anticipated for the order to arrive, and it finally showed up only a few days before Christmas.

Unfortunately, when I tried on the contacts, I noticed that they slid around a lot, and this was the case with multiple pairs. I contacted customer service to try and resolve the issue, only to be told that it was probably my fault and that I had torn the contacts. I decided to make another order and this time got the same results. It turns out that there was an issue with the base curve, and none of the contacts I received were suitable for my eyes.

After trying various tactics to resolve the issue with TTDeye's customer service, they offered to send me replacements in exchange for a $20 shipping and handling fee. However, even after paying the fee, the replacements never arrived. The company keeps sending me emails asking which contacts I want to be replaced and telling me to cut up the ones that don't fit before they send new ones. Yet, even in these emails, they state that they do not have my particular base curve of 8.4 and do not want to replace any contacts I cannot use, nor are they willing to refund me my money.

I am extremely unhappy with TTDeye's customer service and the company's handling of this situation. I feel like I have been taken advantage of, as I have paid for products that I cannot wear and have also paid extra money for shipping and handling for them to not be of any help. This issue has left me frustrated and out of pocket, and I am currently considering taking legal action against the company. I would advise others to consider other options when looking for color contacts, as my experience with TTDeye has been a complete disappointment.

My experience with TTDeye was far from ideal, unfortunately. I ordered a pair of contacts at the beginning of September 2017 and was hoping to receive them before my birthday in mid-October. To my disappointment, they never arrived. When I checked the tracking number, it indicated that the package had been shipped out in mid-September and hadn't moved since.

Frustrated and confused, I reached out to customer service. After some back and forth, I was informed that there had been a problem and the parcel had been sent back. However, the tracking number still showed that it was in transit, so I had no idea until I contacted them. I requested a refund, but they claimed that they would resend the package on time and urged me not to worry.

Given the lack of updates and prolonged delay, I didn't feel confident in waiting any longer and initiated a PayPal refund request. Meanwhile, TTDeye insisted that they had indeed resent the package, although the new tracking number was invalid and showed no activity. It took them almost a week to respond to my latest inquiry.

I was repeatedly offered a discount for my next purchase, but I couldn't fathom why I would want to buy from them again, given the hassle and frustration I had experienced. After three long months of waiting, the contacts did eventually arrive, but they were not worth the headache. They initially looked nice, but after just three months, they began irritating my eyes and produced blurry vision, no matter how much I cleaned them.

I don't wear the contacts on a daily basis, only a few times a month, yet they were already deteriorating. Overall, TTDeye's customer service was terrible, and the contacts themselves were not of great quality. If you need actual proof of the unpleasant interactions I had with them, feel free to message me for our email exchanges.

When it comes to ordering colored contacts, it's important to find a company that delivers quality products. Recently, I tried TTDeye and was pleasantly surprised with the results.

I ordered both the brown green and Queen gray, and was pleased to find that both colors looked great on me despite having dark brown eyes. Before making my purchase, I was a bit skeptical due to some reviews I read saying that they didn't receive their contacts. However, I was relieved to see that my shipment arrived only a couple days after the estimated 10-20 day delivery window despite the current COVID-19 pandemic.

When I received my contacts, I made the mistake of putting them on right away without soaking them in contact solution. I don't recommend doing this, as you should let your contacts soak for 6-8 hours or even 24 hours before wearing them. Despite this, the Queen gray was a little blurry, but that could be due to my lack of patience. I could still see, but there was definitely something on my eye. With the Brown green, I was able to see much more clearly, possibly because the color doesn't fully cover the pupil. I did feel a little discomfort, but again, this could have been due to my mistake of not letting them soak.

As a black brown skin girl, I found that the brown green color complemented my skin more than the Queen gray. Of course, this is just my personal preference, but I wanted to share it with others who may be considering these colors.

Putting in contacts can be a bit of a challenge if you're not used to it, but I plan on practicing more to improve my technique. Overall, my experience with TTDeye was positive, and I would rate it an 8.5/10. I do recommend this company to others, just keep in mind that shipping may take a bit longer than expected due to the current pandemic.

In conclusion, I wanted to share my honest experience with TTDeye. This is not a fake review, but rather my personal opinion and observation. I plan on posting this review on other sites because I want others to know about the quality of TTDeye's products. If you're considering ordering from them, I would definitely recommend giving them a try.

Upon reviewing TTDeye, there were a few concerns that cannot go unnoticed and need to be addressed. One major red flag is the lack of transparency regarding the manufacturing company of the lenses they sell. It seems that they sell the same lenses under different names, making it challenging to restock a preferred style. It's disappointing to receive a different pair of lenses under the same name and style every time you order. When inquired about the difference, the company claims it's from an improved style from their factory. However, it looks like they buy lenses from different brands and market them under the same name, a deceitful scheme that can confuse and disrupt consumer trust.

Furthermore, the product images on the website don't always match the actual product, leading to disappointment and distrust among consumers. When you order a specific pair of lenses and receive something entirely different from what you expected, it's frustrating. It appears that TTDeye has been receiving lenses from different manufacturers, and without proper labeling or identification, they market them as their original products. This is unfair and dishonest business practices that can damage their reputation in the long run.

Another significant issue is sending the wrong lens power, and when contacted, the customer service team was unhelpful. They even asked for pictures as proof, which is time-consuming and unnecessary. What's more, TTDeye didn't provide any replacement or compensation for their mistake, worsening the poor customer experience that they already provided.

Despite the above concerns, it's encouraging to know that there are better alternatives to TTDeye, such as Contact Lens Drop Shipping (Party Kingdom), which has consistently offered quality products and accurate delivery. They might not email tracking information, but they disclose all the details on your account, and you can count on fast and reliable service.

In conclusion, TTDeye needs to improve their transparency, labeling, and customer service if they want to retain their customers and attract new ones. It's essential to provide genuine and high-quality products and services that meet customers' expectations and respect their trust and loyalty.

Fraudulent Scammers based in Hong Kong. If you order a big purchase , they will take your money and lied that they delivered your package. If you ordered cheap like I've done in the past they will send you crap contacts. They do not respond to my request for a refund for unreceived package and totally ignored every messages I sent for a refund. They also gypped me for another extra $20 because I wanted to change contact lens , not only didn't they updated my change on paper or on the order as proof of change, but they said oh it's like that, no worries my order has been updated with the new contact lens... LIARS. SCAMMERS. So we spent close to $80 for nothing. My order number is 1373401

Im so upset , please understand my headache with this scam company posing as a legit business.

Recently, I had an experience with TTDeye (ttdeye.com) and unfortunately, it was less than satisfactory. My issue began when I placed an order and realized that my phone's auto-correct had entered "body St" instead of "Bost ST" in my shipping address. Concerned that my order would not make it to me, I immediately reached out to their customer service for assistance. It was extremely disappointing that I did not receive an order number, and to make matters worse, I did not receive a response from customer service. I was left feeling frustrated and unsure of what to do next.

Finally, on Tuesday, I received an email stating that my order had already been shipped and that it could not be altered, with a tracking number provided. Curiously, when I checked the tracking number, I noticed that the label had not even been created yet. I called USPS to inquire about my package and was informed that they had not yet received the item, but once they do, I could pay extra to update my shipping address. This left me feeling even more upset and disappointed. I made a $100 purchase of contacts that I really wanted, only to find myself in this predicament where I may not even receive the items. To make matters worse, refunds were not an option.

In addition to this experience is the issue of my account on ttdeye.com. As directed, I created an account during the ordering process, but when I attempted to log in, the website said that no orders had been made from the account. This is extremely frustrating as I wanted to track everything about my order.

Overall, my experience with TTDeye was not a positive one. I understand that mistakes can happen, but not responding to customer inquiries in a timely manner and failing to follow through on orders are issues that need to be addressed. It is my hope that the company sets policies that would lead to better customer satisfaction.

TTDeye is a company that I would not recommend to anyone who is looking to buy lenses. My experience with them was terrible, to say the least. Firstly, I did not receive my items, and when I contacted their customer service, they made me go through a lot of hassle to find my parcel. I did everything I could to locate it, but it was all in vain. The customer service was very poor, and it took me around 20 days of following up to get them to resend my shipment. They also promised me a 10% discount coupon, which they only gave me after numerous follow-ups.

After two months, I finally received my items, but by then, I had already tried other lenses and found them difficult to use as a first-time user. So, I decided to return them. However, TTDeye made it very difficult for me to do so. They said that I could return the lenses, but I had to ship them to China with traceable tracking, which they never gave me. They only gave me the shipping number to track from China. Moreover, they wanted me to bear the shipping charges for the return, and when I was finally ready to return the lenses, they said that I could not do so because it had already been fulfilled twice.

All in all, the stress and hassle that I went through with TTDeye were not worth it, especially since I had not even tried the lenses before. I would advise anyone looking to buy lenses to avoid this company at all costs. Their customer service is poor, and their return policy is not customer-friendly.

These contacts from TTDeye are a complete disaster! They make my eyes burn and ache so bad that I can't wear them for more than a few minutes. And to make matters worse, they don't even stick to my eyes properly and keep folding and popping out. It's a nightmare trying to get a refund or return them because the company's return policy is a complete joke. They only allow returns if the packaging is in good condition and the product is not opened, which means they are reselling declined products from one consumer to the next during a pandemic! It's outrageous!

This company refuses refunds and argues in a nice nasty way, which is completely unacceptable. As someone who has been wearing contact lenses for many years, I know what I'm doing, and based on the 9/10 other reviews, it's definitely the company's fault. The colors of the contacts are also a huge disappointment. They don't show up well, and they are muddy, which means your eye color will show through. It's not worth the hassle or pain you will experience.

I strongly believe that this company needs to be investigated and shut down. The social media influencers who promote their products need to stop feeding into these soulless devils for free products. It's time to take a stand against companies like TTDeye who are only interested in making a profit at the expense of their customers' health and well-being.

As someone with hazel eyes, I was really excited to try out TTDeye's colored contacts. However, my experience with them was a bit hit or miss. I tried out a few colors like Juice Blue, Taylor Grey, and Havana Yellow-Green, but unfortunately, they all looked very similar once I put them on. It was a bit disappointing, but I decided to give the Polar Lights Yellow a shot, and wow, they looked fantastic! I was really impressed with how vibrant they appeared on my eyes.

I also tried out the Kiwi Green, but they weren't quite what I expected. They appeared much darker than I anticipated, and they didn't quite match the photos I saw on the TTDeye website. I did appreciate that they shipped relatively quickly - my order arrived in just 14 days, which was a nice surprise. However, I did receive a bit of a scare when they burned a little upon insertion. Thankfully, with the help of contact solution, I was able to get used to them over time.

When tracking my order, I did notice that the TTDeye website never seemed to update properly. I only ever received one notification that my order was shipped, and after that, it didn't track any further updates. While not ideal, the speedy shipping made up for it.

Overall, I had a mixed experience with TTDeye contacts. While the Polar Lights Yellow were a standout, many of the other colors were a bit of a miss. I do wish there were more examples of people with different eye colors trying out the contacts and showcasing how they look. Despite this, I can't say that TTDeye is a bad company overall - just that my first impression wasn't the best. Perhaps those with brown eyes would have better luck than me.

I gotta say, I'm not one to write reviews, but I just had to share my experience with TTDEYE. I've been a happy customer for a while now, but my recent purchase left me feeling a little disappointed. I ordered some yellow contacts, and everything seemed fine at first. They charged my card and completed my order, and I was excited to receive my new lenses. But then, I got an email from TTDEYE saying that the Pure Yellow lenses were out of stock in my order. They said they had arranged for another lens of a similar color, but just a little different. Now, I never said it was okay for them to send me something I didn't order, but I figured, hey, maybe they're not that different. So I replied to the email and asked if I could see what I was getting.

Well, let me tell you, when I saw what they sent me, I couldn't help but laugh. They had the nerve to send me pure purple contacts! Now, don't get me wrong, I love purple, but that's not what I ordered. And to make matters worse, the purple contacts are actually cheaper than the yellow ones I ordered! I was pretty upset, and I told them I wanted my money back. But then they hit me with another blow - they said they couldn't cancel the order and refund me because it was already on the way.

I mean, come on, TTDEYE, what's going on here? If the lenses were out of stock, why charge my card and complete the order? And why send me something I didn't order, especially if it's a lower-priced item? It just doesn't make sense to me. I hope they can understand why I'm so frustrated.

As someone who has been wearing colored lenses since they first became available, I have to say that my experience with TTDeye has been overwhelmingly negative. While there have been some positive reviews of the site, I have to question whether those people were first-time buyers who simply didn't know any better.

In all honesty, you should consider yourself lucky if you are ever able to get your lenses from TTDeye - let alone actually enjoy wearing them. In my personal experience, I have been left waiting for my lenses for weeks on end, only to be told that they were backordered. And if you are hoping for a refund in the event that your lenses simply never arrive, then I'm sorry to say that you are likely to be disappointed.

I want to be clear: I fell for the promises of TTDeye not once but twice, and both times I was left feeling frustrated, angry, and disappointed. I even cried the second time, that's how upset I was. Trust me, I don't want anyone to go through the same experience.

So if you are thinking of purchasing from this site, I would strongly suggest that you think twice. And if you do end up making the choice to buy from TTDeye, then please come back and leave a review to warn others about your experience. The last thing anyone wants is to waste their hard-earned money on a company that doesn't deliver what they promise.

I recently had an experience with TTDeye, an online store that specializes in colored contact lenses, and unfortunately, it was anything but pleasant. It all started when I placed an order, and shortly after, I realized that I didn't want it anymore. I contacted their support team within an hour of placing the order, hoping to cancel it, but was disappointed to hear that once an order is made, it cannot be canceled.

Despite this setback, I decided to proceed with my purchase and return the product once it arrived, as I hadn't even opened the package. However, my decision to return the item turned out to be a terrible mistake. Five months later, TTDeye claimed they still didn't have it, even though my tracking information showed that the package had reached China. It's frustrating to receive unhelpful and vague messages from their customer support team, who seem to be more interested in using terms of endearment like "Hi dear" than addressing the issue at hand.

Needless to say, I'm incredibly disappointed with TTDeye's service and will not be ordering from them again. While their eye-catching products may appeal to many of their customers, I believe that a company's level of customer service is equally important, if not more so. As someone who has had a negative experience with TTDeye, I cannot in good faith recommend them to others.

TTDeye is a company that offers a wide range of eye enhancing products such as lenses and cosmetics. However, their customer service leaves a lot to be desired. The reviewer had a negative experience where they reached out to the company about their package that had yet to arrive. Unfortunately, all they received were pre-made copy and pasted messages that didn't offer any real solutions to their problem. This lack of communication is extremely frustrating and can make customers lose faith in a company.

Moreover, the reviewer was disappointed with the quality of the product they received. They found the lenses uncomfortable to wear and not at all what they expected in terms of aesthetics. In fact, they went as far as to say that the lenses they received were of the cheapest quality they had ever seen. They also mentioned that the lenses were from a brand called EyeWish, which is generally sold for a lot less than what they paid for them on TTDeye's website.

What's even more frustrating is that the reviewer could not return the lenses because they had opened the packaging. This is a common issue with online purchases, and it's important for companies to make it clear what their policies are regarding returns. TTDeye would benefit immensely from giving their customers the option to return an item if it doesn't meet their expectations.

Lastly, the reviewer also mentioned an unpleasant interaction they had with a customer service representative from TTDeye. In this case, the representative was unprofessional and asked the reviewer "what's your problem?" This kind of response is not acceptable, and it highlights that there seems to be a lack of training and professionalism within TTDeye's customer service team.

In conclusion, while TTDeye may offer a variety of eye enhancing products, this review raises concerns about their customer service and the quality of their products. Their copy and paste responses, low-quality products, and unprofessional communication do not inspire confidence in potential customers. It's recommended to look for a different supplier that offers better quality products and customer service.

TTDeye has left me extremely disappointed with their products and services. Firstly, I would like to warn potential buyers that shipping from this company takes an incredibly long time as they are not based in the United States. The product descriptions are unclear, particularly when it comes to ordering prescription contacts. As a result, when my package finally arrived, it was incorrect.

I was not happy with the quality of their products and felt that I had just thrown away $59.20. To make matters worse, returning the unopened products for the correct ones cost me $17! I have tracked my package, but unfortunately, once it reaches customs, USPS stops tracking it. This can be frustrating and misleading for people who are eagerly waiting for their package.

I have attempted to contact customer service several times via email, however, their response time is terribly delayed and I have received nothing that has been helpful, besides one email telling me that they do not have my return. To make matters worse, after the one email response that I did receive, I was shut down!

I strongly recommend that people save their money and shop closer to home, as the $76 out of pocket that I spent on order #954652 was a complete waste. My experience with TTDeye has left me feeling extremely upset and frustrated. Instead, I recommend Irisbeauty for their excellent products and top-notch customer service.

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I understand that sometimes, things do not go according to plan. However, this review about TTDeye (ttdeye.com) is truly concerning to me. One customer placed an order for contacts around 29 days ago, which was intended to be a Christmas gift for someone. Despite this, they have neither received the package nor received a refund.

As someone who has experienced similar situations, I sympathize with the customer's frustration. It is truly unacceptable for any company, especially in the midst of a pandemic, to not deliver their products on time or refund customers their money. This can cause undue stress and financial strain on individuals experiencing money problems, and this type of behavior towards customers is extremely unprofessional.

The fact that the customer expressed their disappointment and received no resolution is incredibly disappointing. It highlights the lack of empathy and concern for customers that some companies exhibit. Not only is this disrespectful and unprofessional - it's downright hurtful.

It's important for companies to take accountability for their errors and make amends, especially when these errors negatively impact their customers. Failure to do so can result in long-lasting damage to the company's reputation, loss of customers and reduced sales.

Finally, I commend the customer for being brave enough to speak out on this issue. As a Youtuber, they have a platform to share their experience and warn others about this company's unethical business practices. Hopefully, this review will prompt TTDeye to evaluate their customer service policies and ensure that incidents like this never happen again.

You may want to think twice before making a purchase from TTDeye (ttdeye.com). The company has left many customers feeling frustrated and unhappy with their experience. One customer in particular shared that they received their order after waiting a month and a half with no way to track it. When they reached out to customer service for help, they were told to wait patiently and check with their neighbors and postal service for the package. Unfortunately, when the order did finally arrive, it was a disappointing experience. The customer was informed that the color they really wanted was out of stock and was given a different color instead, one they didn't want at all. What made matters even worse was that they received 4 of the same unwanted color because they had originally ordered 4 of the color they did want. The customer reached out to TTDeye customer service numerous times but was quickly dismissed and told to return the items and reorder them, which meant waiting yet another 3 months for the products. The poor customer service combined with the company's lack of English proficiency only added to the customer's frustration, thus resulting in an overall negative experience.

It's clear that TTDeye needs to improve their customer service and communication skills if they hope to retain happy customers. With so many other companies offering similar products, it's important for TTDeye to raise their standards and ensure that they provide a positive experience for their customers. Until then, it's best to steer clear of TTDeye and find a company that will value your patronage and go above and beyond to meet your expectations.

I recently had an experience with TTDeye (ttdeye.com) and I must say that it was quite frustrating and disappointing. Being a fan of their products, I made an order worth $100CAD on May 18,2019. However, almost 20 days later, I realized that my package had not even started its journey to me. Upon further inquiry, I learned that the package had been returned to the seller due to breakage or some issue related to liquids.

Of course, this was quite upsetting given the amount of money I had spent and the excitement I had when placing my order. Nevertheless, I decided to contact the customer service team at TTDeye and seek some clarification on what was happening. The response was not welcoming, to say the least. I was told that my package had been returned and given another tracking number to monitor the status of my order.

However, when I asked how long it would take for my order to arrive, I was informed that I had to wait another 10-20 business days. Given the circumstances, I felt like it was unreasonable for them to expect me to wait that long for an order that had already been delayed. To make matters worse, I felt the customer service was not as empathetic as I would have expected from such a popular brand.

As a result, I must confess that my experience with TTDeye has left me feeling disappointed and frustrated. I would certainly think twice before making another order from them given the lack of efficiency in their delivery process and the customer service I received.

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I recently had a very frustrating experience with TTDeye (ttdeye.com) and I must say, I will not be ordering from them again. I had ordered a package and was keeping an eye on the tracking information, only to find out that it had been delivered on July 27th at 7:18am! Now, the problem was that my mail does not even run that early in the morning. So, naturally, I was confused and concerned.

I decided to reach out to TTDeye's customer service team to try and get answers to my questions. However, their response only made things worse. According to them, the package had actually been delivered on the same day but at 3:16pm! They suggested that I check with the local post office or my neighbors to make sure it was delivered to the right address. This left me feeling rather frustrated as it seemed like they were just passing the buck.

The whole process of trying to get my package or a refund has been very overwhelming and unnecessarily complicated. And to top it all off, the items I purchased were not cheap, which only added to my stress and disappointment. I honestly feel like I wasted both my time and money with this company.

Overall, I am extremely unsatisfied with my experience with TTDeye (ttdeye.com) and feel like I would not recommend them to anyone. It's too bad that I have to give them a rating, as I would have given them 0 stars if it was an option.

I recently made a purchase on ttdeye.com during their buy 2 get 1 free sale, which was on August 26. Since then, I have been tracking my order through the Shop app and have noticed that it has been stuck in Memphis for the past five days. I find it frustrating that the tracking information keeps changing between "in transit, arriving on time" and "in transit, arriving late". I have been checking the tracking almost every hour to see if it has left, but it hasn't. According to the email from TTDEYE, it takes 10-20 days for a package to be delivered, and as of writing this review, it's day 15.

I live in Louisiana, which is not too far from Memphis, and I even researched the distribution center where my package is located, but it seems that there hasn't been any progress for my package. I must say that it's extremely disappointing, and if I don't receive my package by the 20th day, I might just have to consider requesting a refund. I don't think it's fair to use such unreliable carriers for packages, especially for online businesses like TTDEYE.

Personally, I think TTDEYE should use more reputable carriers like DHL, FedEx, or even UPS for their deliveries. I have never even heard of 4PX, and it doesn't give me much confidence in the shipping process. I hope that TTDEYE takes the feedback of their customers seriously, and that they improve their shipping options in the future. In conclusion, I wouldn't recommend TTDEYE for their delivery process.