insurance reimbursement - service
I went to Stanton to purchase a pair of regular and a pair of sunglasses with their 2 for 1 special. The place was filthy. Parking was ridiculous. All the frames on display were filthy, and even though it looks like they have a large selection to choose from, 90% of them are basically the same frame. Very few designer frames. The store was packed. There wa...
Read full complaint and 2 commentspoor customer service
When I picked up the two pairs of glasses that I had ordered and tried them on in the store, I thought one pair looked a little crooked on my face. When I mentioned this to the sales girl, she took the glasses from me, set them down on the counter and proceeded to show me how level they were! HELLO... maybe it's my ears that aren't level. I couldn't believe that she didn't know how to fit a pair of glasses. That's supposed to be her job!
bad service
I bought glasses from them, but I couldn't see through them. So I claimed a refund because in receipt it said "no refunds, exchanges only AFTER 30 days". But I've done it next day after I received them and now they don't want to pay me back.
Read full complaint and 16 comments
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This is the same exact thing I said. I guess my ears are uneven. But, glasses still crooked. duh