Stanton Optical

I've had good service from local eye care professionals but when the big Stanton store opened closer to me in Palm Springs Fla. advertising lower prices I brought them my new prescription and gave them a try. Big Mistake! At $771 I didn't save much but the bad service was so extreme that $50 would have been too much to pay.

The glasses didn't fit well so I went back to have them adjusted --as I have done before at my previous optical supplier. The two clerks at the front counter simply looked at my glasses and said they looked OK and then ignored me. I tried to get help but they just said your glasses look OK -and rudely went away. I took the hint and went for help elsewhere.

That was a couple months ago. Then today, I brought back the sunglasses that I use only occasionally for golf because the eye pads had fallen off and when I tried to put them on it was clear that they didn't fit and would fall off again. So I went back and was again rebuffed by the very rude employees --they told me that they did lenses not sunglasses and I'd have to go to the manufacturer of the frames --even tho I bought them from Stanton just a couple months before.

I asked for the manager and she brought the frame to him and he just told her that they didn't fix stuff like that. He would not talk to me.

Then the kicker: she handed me back my sunglasses and with an exaggerated fake smile said, "have a nice day." Her associate laughed and repeated mockingly, "have a nice day."

My worst experience in over 40 years of buying glasses.

When I picked up the two pairs of glasses that I had ordered and tried them on in the store, I thought one pair looked a little crooked on my face. When I mentioned this to the sales girl, she took the glasses from me, set them down on the counter and proceeded to show me how level they were! HELLO... maybe it's my ears that aren't level. I couldn't believe that she didn't know how to fit a pair of glasses. That's supposed to be her job!