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Stanley Steemerbad customer treatment

1
Z Review updated:

Today Stanley Steemer cleaned my neighbors carpet. The Stanley Steemer crew dumped all of the soapy dirty water in my yard, not in my neighbors yard!

They should have a recovery tank and not dump any water at all in any yard as the run off may pollute the enviroment.

After reading other complaints about Stanley Steemer, I am not at all surprised. Other complaints involved their specials.

If you go to their web site there is not any area for complaints. You are only able to contact the home office by mail.

It would seem Stanly Steemer does not care about consumer complaints.

Responses

  • C
      Nov 30, 2009

    It's actually against EPA guidelines for them to dump the water in the yard at all. They are supposed to run a hose from the back of the van into a sewer cleanout. Call the company and complain, they can recieve a huge fine for this.

    0 Votes
  • J
      Jun 09, 2011

    they dont use soap. its hot water..so basically they put dirt in your yard.

    0 Votes

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