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ServPro Customer Care Service

Servpro Industries, Inc.

801 Industrial Boulevard
United States - 37066

Customer Support Phone Numbers

1 800 826 9586(Franchise Opportunities) 0 1
+1 615 451 0200 0 0
+1 615 451 0291 0 0
+1 615 451 1602(Franchise Opportunities) 0 0
Branch Office

3600 SE Destination Dr
Grimes, IA 50111
Phone: +1 515 986 3711

ServPro Complaints & Reviews

ServPro / Damaged furniture & padded their bill!

Scott C Bailey on May 4, 2016
Like it never even happened? Yeah, you'll wish it never even happened if you use Servpro of West Jordan! I took off multiple days from work so that they could do the job they were hired for, had scheduled appointments, but they never showed up for two of them. They damaged and $800 armoire...

ServPro / Mold Remediation

We feel that Servpro has completely failed in their own quality assurance process to assist in resolving the far too many problems we've had with their franchise located in Grimes, IA and owned by Brian Burkle. I've left a review on Yelp, BBB, and a number of other sites.  I've contacted the...

ServPro / A Lady Name Michelle. Thst works in office.

servpro in Dallas Ga. on Feb 24, 2015
The lady from this office called me and told me never to call Servpro Again.and that Shewas not going to get us new cabinets.and she was not going to do anymore to our house.I Told Ber She was Rude to me.She said she did not care.I ask if bBermanager wwas there.She said She Was A Manager...

ServPro / Fraud- Poor Workmanship- Scam

Classaction needed on Nov 22, 2014
We have had enough, no homeowner deserves this kind of business practice and fraudulent intentions. This is a high level review of the actual problem. Let’s start from the very essence of their business model. The founder is an accountant who did not have any construction remediation...

Servpro Of Southwest Mobile / Ripoff, Theifs, Fraud, Untrained

kllsu on Oct 28, 2014
Did not follow industry standards in a sewer overflow clean up. Theft and destruction of personal items, mold remediation needed due to negligence. Sewer overflow occurred 04/16/2014. ServPro sent to home via State Farm insurance. Began drying process without cleaning up or removing fecal...

Servpro Of Bellingham / I need refund as soon as possible.

Vampyra on Oct 13, 2013
I just purchased a voucher from servproofbellingham.com for carpet cleaning. But when I booked the appointment they said they are not accepting voucher. Then I sent an email to get a refund and I got auto response that my mail reached and they will get back to me in 2 days and there is no...

ServPro / Very Dissatisfied with ServPro

MAAVerba on Jul 16, 2013
We had a house fire in August 2011. ServPro of Bethlehem was supposed to take care of the cleaning of our items. There were many problems: things stolen, (they stated that they noticed the items were missing, but they never said anything until we filed a police report), things broken...

ServPro / Work was substandard, rude personnel and etc.

Tess Oppie on Mar 22, 2013
ServPro solicited water damage remediation work in my home. Salesman induced my wife to sign contract without disclosing any price, any unit prices, any labor rates - simply mandated that we pay whatever was billed. Work was substandard, rude personnel, carpets were left dirty, and billing was arbitrary.

ServPro / deceptive billing practices

Cheryl Foldes on Dec 31, 2011
Company placed faulty dehumidifiers in basement after water backup to dry basement. Humidifier was faulty, moisture and mold growth continued. Consumer cleaned the basement of water damaged items and called co to notify them of faulty equipment placed in home. Co removed and replaced...

ServPro / Be careful

Temrak143 on Nov 2, 2011
If your town ever has a major catastrophe like a flood, and these guys have to come in you better go buy a gun.. They brought so many coons to our nice little town of minot I felt scared going to walmart!!

Servpro Of Birmingham / Fraud and Overcharging

Allen49 on Oct 7, 2011
Because of water damage from Hurricane Irene we called SERVPRO for service, Their Marketing Representative, John David Scozzaro, gave us a quote of $4, 000. They were suppose to come early afternoon to provide the service, they didn't show up until 9:00PM. And didn't do all they...

ServPro / Fraud

jsr98908 on Aug 10, 2011
It has been 1 year since SERVPRO took all of our personal belongings. We have attempted to contact SERVPRO on numerous occasions starting 2 weeks after SERVPRO took our stuff and for about 5 months after attempting to get our things back. We have had the opportunity to thoroughly review the...


knj73 on Aug 4, 2011
The ServPro that we used, in Illinois, were the most unprofessional bunch of people that I have ever met. They attempted to do all of the work on their own without hiring qualified contractors. Needless to say, it looks terrible. They charged my insurance complany for work that they never...

Servpro Of Milwaukee / Bad customer relations

Willson on Jul 13, 2011
We hired ServPro of Milwaukee in June 2010 after the death of my father-in-law. We were told that it would only take 4-6 weeks to clean the bio-hazard left by his body and to remove all furniture and appliances. Six months later, we had to demand they get off the property. Early on, I wa...

ServPro / Beware

clazook on Jun 22, 2011
I sent in my computer to be repaired at servpro in israel. first of all, not all the branches that are on their website actually exist. then, i sent my eeepc netbook in and got it back more than a month later with the exact same problem. i then sent it back to them, and have not been able...

Servpro Of Piscataway / Beware

Sdxv on Jun 2, 2011
Servpro was hired by my apartment complex to clean the debris left in the garages from the flooding. The company cleaned the garages in my building on a day it was raining/snowing. To prevent the gas generator used to power wash the garages from getting "ruined", the company put the ga...

ServPro / Never Again

lizieb14 on May 29, 2011
This company is just terrible please do not waste your money!! They do take advantage of people in a bad situation. I had a small fire at my house, they showed up, uncalled and before I knew what was happening they had called my insurance company and made a deal with them(has to be a kick...

ServPro / Terrible Water Damage Company

redhatsandy on May 22, 2011
Servpro did a terrible job and are refusing to stand by their work. I had a lot of water damage due to a leaking shower pan and they were contacted to fix it. It was a large job as my bedroom carpet, walls, shower had to be completely redone. They lost my vanity, faucets, sink etc. When...

ServPro / Did not do what they said they do.

Patricia Sumner on Apr 14, 2011
Servpro, They came and gave us high hopes that everything is going to be ok, then put all these machines in and left and came back the next day a took a meter to the walls and said that they be back tomorrow that was a lot of water in the walls so this went on for three days the 3rd day...

Servpro Of Bluffton / Very Dissatisfied

tomcat39 on Apr 5, 2011
Our water heater ruptured and dumped 80 gallons of water into our home. It happened at 11;30 PM on a Friday evening. the insurance recommended servpro as the first choice. We trusted them, but when derrick arrived he talked a good game and only finished half of it. He removed some base...

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