Sonic Drive-In
reviews and complaints

I went to sonic with my family and we ordered
1 jr dlx hamburger 1.00
1 wp bgr 2.99
1 mozz stk 2.79
1wp dt coke 0.00
1sm dt coke 1.00
1 pc marinnara 0.00

I did not get my marinnara sauce, and when I got my hambuger there was not a buger.

Never again will I ever order from any sonic!

Thank you!

A loved one who suffers health problems is paid about $3/hour by this company and was just put to work on 3 12-hour shifts. This company is exploitive.

My daughter was an employee there until vicious rumors were started about her and me by other employees, one being a shift manager. The shift manager should've acted in a professional manner, instead went and told everyone there I did drugs, among other things, when she wouldn't even submit to a drug test when she was injured on the job, knowing she would fail it. Things happen like this all of the time here because it's a small town and no one wants to speak up. I'm turning this over to my attorney and I'm going to let them handle it because the rumors they started about my daughter cost her her best friend because it got back to her parents.

the new manger has set alot of rules about the women have to wear the sonic hair bows or what ever they are called and has rules like that if you dont come in with a smile that you cant work and you have to wear a bealt not all people like to wear belts and that the girls have to have their hair pulled back and the girls should not have to do that he has set alot of new rules that are not manditory buy sonic and something needs to be done about this

I became very sick after eating at Sonic in Destin, FL. My stomach kept expanding and over a 2.5 hour period which resulted in vomitting, chills, fever, and diahrea through the night. My Fever lasted through the next day. Makes me wonder if my food wasn't puposely contaminated.

(I'm terribly sorry if this is in the wrong cartegory, I tried to put it in the one that I thought would have some significance to the complaint) We have recently had a new program put into effect that if carhops do not make the tips to cover them to minimum wage, then they will be removed from carhopping. Now, at many Sonics that means no hours or completely fired. There are many carhops that make most of their tips, but are not completely making all of the tips to cover them, but all carhops at my particular Sonic claim ALL OF THEIR TIPS! Today, after 5 1/2 hours of work, I made $14, but I claimed 20. That did not cover me all of the way, but I did that so that I wouldn't lose my job or hours. I also found out that, at the South Parkway Sonic, skating carhops get to clock in as crew and make minimum wage (and from the people who have told me about that policy, our area manager, Homer, put that into effect), whereas I, who am a skating carhop, has to clock in on $3 an hour and worry about not making enough tips to cover me to minimum wage. I think that it is one thing if a carhoop is claiming only $5 dollars a shift, but those of us who regularly claim 15 to 30 dollars should not suffer from that.

Now, at Sonic, there is no way to tip over a credit card. I have lost MANY tips because people couldn't tip over the credit card. It would be beneficial to Boom Foods profits if people could tip over a credit card. Perhaps there could be a tip button on the switchboard and people could ring up a tip there, or it could be written onto the receipt, or done over the actual credit card machine at the stalls or done on the inside credit card machines. Then it could automatically claim the tips and the tips that the carhop makes in cash could be claimed whenever he or she clocks out, placing all of the tips made over a credit card onto the paycheck. If this were to be put into effect, this would fix part of the problem for the carhops and would save profits for Boom Foods.

I went to my socal sonec and ordered a cheeseburger with mayo, onion and Jalapinos. I recieved a cheese burger with everthing accept what I ordered, I told them and got another burger and it had what I ordered with only 3 jalapinos. If I am paying .80 cents for side items I want more than 3 jalapinos. Another time I ordered a breakfast sandwich with baccon, The sandwich had 2 pieces of baccon. I complained and apariently this is normal.
I went to another Sonic in McKenzie tennessee and ordered the same sandwich, oddly this sandwich had so much baccon that I was very happily supprised. everything I have ordered in McKenzie is way above expectations. Paris Sonic is just the opposit.
This is going to cost paris some business. Paris is a rip off in every way. I have more storys but no need to complain, no one cares. Piss on Paris Sonic.

I ordered a sweet tea with vanilla and strawberries and it came with ice almost to the lid (so not much drink at all). I went to get a refill and they said that they would have to charge for the vanilla and strawberries. I thought, no big deal, they are only about ten cents each on the menu. I get the refill and they tell me that they had to charge me for a whole new drink (about $1.50). Not terribly expensive, but, had I ordered just a sweet tea I could have gotten all the sweet tea that I wanted. Since I got a sweet tea with vanilla and strawberries I have to pay for a whole new drink every time (including paying for the tea every time). Sounds ridiculous to me. I may take by business somewhere else where they do not over charge you.

Tonight, when the attendant brought my food at Sonic Drive In, she took my money and immediately started walking away as she said, thank you- have a nice night. She didn't ask if I wanted my change. That young lady must be making a good bit of money there if she does that too everyone and pockets their change. And on top of that, I had to return to the Sonic later, because the burgers had everything on them, and they were supposed to have no onions, no lettuce and no pickles.

I had bought seveal privilege club cards, which sonic is one of the places of bus they can b used at. Sometimes they have been honored, and other times not. The card says buy one burger, get one free. If I buy a burger combo sometimes they allow one free and most times not why? The manager says they cannot honor it because it means that if u just buy a burger, then u can get one free. I ask why, and they say because the combo is already discounted. If u look at the menue, the burger by itself is $2.69, small fries $1.00, med drink $1.00, making the total $4.69. If u buy a combo meal it's $4.89, guys where is the discount? I don't think sonic or any other merchant should participate in such programs if they are not going to be truthful with the public. Although may be the problem is with the so called managers they employ at their places of bus. I realize that i'm just one person taking the time to even bring this to lite, but if you look at the big picture we the public are getting screwed.

I get so tired of saying No when I order food at the drive thru or at the car hop area after I clearly state "That's all I want, nothing more" then the stupid unlistening order taker ask's me "Would you like to add some chili cheese fries with that?" And I reply "No!" "How about some tator tots?" Are they deaf?

Do they not understand that when someone say's "That's all I want" I'm not going to be thinking about anything else but pulling up and paying and leaving. Sonic has a huge problem with their suggestive selling. They are more interested in making that extra sale then listening to what the customer just said

They need to re evaluate that technique and teach their employees to listen to what was said and not what extra peice of food they try to get me to buy. And the food they get me to buy doesn't even go together.

Someone (Sonic employee) in the Tulsa area is not happy that I am spreading this insighful message, but they need to change theirs before I change mine!

Today after a photography walk with my son, where I was looking for macro opportunities, I stopped at Sonic for some food before heading home to edit. After I ordered, I looked over and saw some nice smaller flowers. I grabbed the camera, and exited the car, and managed to take ONE photograph, before being asked to leave the premises for taking pictures. Of a flower. He (the owner) told me that it was private property, and no one was allowed to take photographs.

incredibly rude manager. the microphone and speaker at the patio menu order kiosk may not have been working properly so the guy taking the order started yelling at me to tell him my name. he had to interrupt me giving my order so he could get my name. he couldnt wait till I was finished with the order. he said it over and over "your name, your name, your name, tell me your name". he was obsessed with it. there were three customers sitting and standing around so it wasnt like the order wouldnt get to me. anyway, after the insulting tone and insistent repetition of "your name" i called him an a-hole so he came out to confront me. turns out he was just some dopey punk kid but because he was the "manager" of the moment - and was obviously overly impressed with his title and heavy responsibilities - he felt he could push me around. and when he realized that I wasnt intimidated by him and was having none of his BS, he called over the imitation, wannabe, toughguy, nazi ss-copycat hasbrouck heights cop who was sitting in his patrol car in a blocked drivethru lane (this sonic is on rt 17 north which is under construction so they need a cop there to direct traffic) who felt, when i tried to explain myself, that I was "raising my voice to him" (the thin-skinned cop) and that I should leave. I didnt say another word and left. Note, I didn't go inside the building, I was on the patio, the "manager" came outside to confront me while I'm standing there with my 11 year old kid. So it was all BS but I left and my kid went empty-handed. he was the one who wanted to go there after all. The good news is that I called the sonic help line and they took my complaint and seemed very sympathetic. we'll see if there is any response. As for the hasbrouck heights cop - get over yourself - you're just directing traffic, not saving the world for democracy. although considering what these local cops make they are probably justified in thinking that all taxpayers are rubes.

Me and my daughter went through the drive in like I do every day to get one to two cups of 44 cup of ice. I love the ice there. Well I was right next to the window the girl did not even try to hand the cup to me I had to reach into the window myself . I then had to open my truck door to reach in more to get my cups. I turned to my daughter and was talking to her and said I guess she can't reach out more. Then she pops off what did you say. I told her I was not speaking to her I was talking to my child and she just kept running her mouth. I told her to just give me what I paid for so I can get out of here. Well I went like always to get ice I have all week I get to my work then this girl comes in I didn't know at first who she was. She had followed me to my work my coworker ask what was the problem. She said you'r friend does not wave back at me when I wave to her and I gave her the finger. She was told to leave but would not my coworker kept telling her you have to leave she told her if she did not go right now she was going to call the cops the girl kept running her mouth off so Britt picked up the phone after a while she left. She had now right doing that I could go and tell her boss that she makes customers get their own stuff but I did not because times are hard and I dont want anyone to lose their jobs but she came to my work like a crazy ### if I lose my job cause of her I will make for sure she will lose hers and make it hard for her to get another job. They have lost more than 20 coustmers due to her and I will get even more people to stop going to eat there.

Hellpp mee! Hello everyone! My name is ashli auguillard. I'm a junior in high school and just made 16 this summer, so I got a job at sonic drive-in in june. I've been workin great there! I get an averagr of 60 dollars in tips a day and have many regular customers who enjoy my service, but it seems that my positive attitude and innocense had been taken advantage of by the managers there. The store manager is the mother of 18 year old steven who's a manager, and he's datint misty, another manager there. Steven is very unprofessional. He poorly greets customers with his shirt at his knees. He and misty would constantly discuss their sexual affairs at work. I'm only sixteen but I know that they don't follow correct procedure. They always mess up my check and i'm left waiting till the next paycheck to get the previous paycheck. They constantly close the store from 5-30 minutes early. Lately i'd been coming up short with my money every day, so i'd have to give up my tips. Something's crooked about those people because i'm not the only one who's been having this problem. One employee even told me that I was blind if I couldn't tell what was going on. A couple of days ago steven threw cheese at me and I was fed up, so I cursed him out. He told this to his mother but hadn't mentioned him throwing cheese at me or calling me a "hoe." I was fired. Everyone at work was surprised and mad. I help everyone with everything and keep their spirits up. I'm an amazing carhop and have a 4.0 gpa at school. I just don't see why I was fired for cursing. They curse all the time with all employees. Plus, misty cursed everyone out then quit, and was given her job back by the store manager [mother-in-law] within a day. It's because she's the store manager's son's girlfriend. There are many worse problems that involve legal matters that go on with this place. I don't know what to do. It isn't right. What professional company do I complain to. Help!