Sonic Drive-In review: Text message offers and customer service at the Evans GA location

Received a test from Sonic [876642] on Wednesday September 9 2026. "Grab a friend and get BOGO SONIC Smashers. Redeem 1x a week online or in the app. https://sonicdrivein.me/3BNV4LQ84BP.

Stopped by the SONIC at 44346 Washington Ave Evans GA 30809 at apprx 645pm Friday September 10 2026.

Clicked on the link in the app for the BOGO smasher deal. The offer was no where to be found on the SONIC app. I pressed the red button on the display board and told the person my issue. A Bran---\Bry--- said they could not help me with the issue because it was a corporate problem since it had to do with the text and they could not off a discount to match the app offer of BOGO Smasher. I asked them if they could come to the car to see the text and he said 'no' and repeated I had to call Corporate.

I went ahead and ordered a Sonic Double Smasher cheeseburger and a Supersonic Double cheeseburger and paid for it on my credit card [$14.56] via the app.

I got a text that said to punch the button and let them know what stall [#9] I was in so they could bring the order out. I pushed the red button and told them the stall number. He said they had no order for my name. I told them I had paid with a credit card and that I had already received a text from my bank that the amount had been charged $14.56. I told him exactly what I had ordered and the $ amount again. He said he had no record and that I must have entered the wrong location. This discussion went on for a few minutes and he finally said he had the order and it would be out in a few minutes.

Summary: The worst possible handling of the text issue by the manager and blaming Corporate. Then, again, very poor service when I placed the order and finally getting it delivered to the car.