I went to our Sonic about 3 weeks ago and ordered dinner for my family. I only did a quick check and the right number of items were there and the shapes were right. I ordered 1 cheeseburger meal and three Chicken sandwiches (you know the ones with the king Hawaiian buns). When I got home I had 1 chicken sandwich and 3 hamburgers. All with the meat only... no cheese. No sauce no lettuce. I live the next town over so I called three times NO ANSWER at all. I called HQ and they took my info and said they would escalate it up. Never heard from them again. Stopped by today again because my son had a doctors appointment and he really wanted it. The sandwiches were right but the onion rings were barely cooked same with the fries...soggy and limp. Also the speakers weren't working well so it took 13 minutes to order with me and the order taker keep asking each other to repeat what was said.
We use to run over there for the happy hour drinks but it's not even worth going there anymore