Sixt review: Scammers - no refund after 2 months!

On May 17, 2024, I rented a car from Sixt France During the rental, a €500 deposit was directly charged to my debit card. Despite the rental ending and several follow-up emails, this amount has still not been refunded.

Sixt’s customer service continues to provide inconsistent and contradictory information. First, they claimed it would be refunded within 28 days. Later, they said it was refunded — but my bank has officially confirmed that no such refund ever occurred.

Even after I shared my bank statement multiple times, Sixt has failed to provide any official refund receipt or transaction reference.

This is not just a mistake — it reflects a deep lack of transparency and potentially fraudulent behavior. It is completely unacceptable from a company like Sixt.

Warning: Think twice before renting from Sixt. Especially if using a debit card, be prepared to fight for your deposit refund.