ServPro review: Pell City, Alabama dont pay contractors for their work

Servpro hired me to do a kitchen remodel after a flood. I was working on a porcelain floor and was halfway done with it when the customer decided that he wanted grout lines changed. Servpro told me to continue and finish it as it was, and the customer said to finish it so I kept working on it. After I finished it the customer decided he didnt like the grout joints being standard grout joints (in my job bid) and wanted the floor to be redone, servpro asked me for a new bid which included tearing the floor I just laid backup and redoing it with a pattern to the grout joints which I gave them, them zack white the installation manager told me I would get paid since I finished the floor according to the job bid I gave them.

After about a week I got hold of zack to find out when it was getting redone and he told me they would let me know. I have spoken to zack numerous times along with everyone in the servpro pellcity, alabama office just for everyone to keep telling me that my check would be issued, week after week they keep telling me the same thing. I have texts from servpro and the customer telling me to finish the job with standard grout joints as it was which I did. I have texts from zack white telling me my check would be issued and was approved to be paid, but still nothing, they wont reply to email, wont answer their phone, wont reply to text. They have just left me hanging to do whatever I need to do because they have done this to other contractors and still are doing the same thing to other contractors repeatedly.

Everyone wonders why servpro cant get any good contractors or help and this is 1 of the main reasons they cant find help, word has already spread across the country that servpro wont pay contractors to do any work.

Thanx for any help and for passing the servpro reviews on for others to see, loyed enterprises llc [protected]

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