Orkin Reviews, Complaints & Contacts

Dec 04, 2020

Orkin — Service

I have signed up with Orkin a couple of months ago. Since then I have an opportunity to make a lot of...

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log home — USA

Sep 22, 2020

Orkin — Poor service from orkin, orkin will not call me back

Had Orkin service for years for our log home in LONE ROCK WI. Since we are at our second home only a couple times a month I trusted Orkin to service my account. When I found out that we had spiders, mice and ants I E-mailed Orkin. NO REPLY ., I sent another e-mail to Orkin again no reply. I called Orkins midwest office and cancelled my service. Requested a reply from local office, Guess what no return call. It appears that Orkin could care less about there customers. It will be interesting to see if I ever get a call from Orkin

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shume5807 Oct 04, 2020

Still waiting a reply from Orkin It has been over two weeks and still no reply. Question Why will Orkin not reply????

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Sep 11, 2020

Orkin — Pest control, for mice, spiders and ants

I have used orkin for many years for our second home in lone rock wi. They did not treat the whole property...

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La Crosse

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Melissa Jean Snedeger — USA

Sep 02, 2020

This review was posted by
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Verified customer

Orkin — Service

I hired this company take care of the bugs around my place, They did not do their job right I still have massive bugs so I decided to after my year to cancel them because it was not worth the money I was paying. Today I checked my mail and I have a bill in the mail for $41 that they took out on July 17 they said they didn't so now I have to pay more money to a company that Is no longer servicing my property. I would never recommend Orkin To anyone save your money because their service is not worth it. to anyone save your money because their service is not worth it.

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Aug 25, 2020

Orkin — Charged me for services that they did not complete.

We cancelled service with Orkin and they stopped servicing our residence but they kept charging me. They have...

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Petaluma

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Aug 24, 2020

Orkin — Will not get rid of mice in crawl space

I had problems with mice in my crawl space in 2019 and now in 2020. Orkin couldn't get rid of mice in...

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Maryville

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Aug 22, 2020

Orkin — Dishonest business practices related to contract

I called Orkin due to carpenter ants. I was directed by the Orkin site to their Leesburg, Fl office. The site...

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Jan 09, 2020

Orkin — fraud

My dad called Orkin to spray. The inspector came out and had my dad write a check out to him not to the...

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Oct 30, 2019

Orkin — a driver

I love in Waldorf Maryland and I was in Pinefield going the posted speed at 4:40 pm October 30, 2019 and one of your vehicle (license plate 6DX9757, Maryland Tags) was SPEEDING behind me and proceeded to almost back end me all because he was impatient! This is ridiculous. The speed limit is the speed limit! in a hurry to go no where!!! I'm just trying to get to work and not get hit !!!

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Oct 09, 2019

Orkin — unfriendly, rude, uncaring, not addressing the problems, inconsiderate

I called for there service because I saw 2 cockroach inside and just wanted to make sure that we were not...

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Little Rock

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Aug 27, 2019

Orkin — cockroaches

I live in a Hud apartment complex. Since I have been living here we have had a pest control company spray our...

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Aug 05, 2019

Orkin — services/ billing when I cancelled services

I signed up for Orkin April 2018. In April 2019 I cancelled service because I had two appointment schedule...

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Cant think of a name not used — USA

Jul 25, 2019

Orkin — pest control/customer service

Where to begin! First dont use Orkin. Problems from beginning to end. We had a crack and with construction being done next door mice ended up getting into our home (we didnt know about the crack). Either way, I decided to pay for Orkin as they got into the crawl space which there isnt much room to get into. There was a price, and I told them I wanted to pay the whole amt up front and they said there is a discount. So they came out and luckily I noticed the charge only came through as a months service. So I called and they had issues correcting to give the discount. It was fixed but ever should have been an issue. The main reason for calling and hiring them was the crawl space which they NEVER did they put a single trap in there which was he WHOLE reason for service, I already had traps in our home, which caused them to put even less traps down. Even after asking again and calling and someone coming out again they never put the traps in the craw space, not one! Then I didnt want emails except for the reports as the service was to be called and appts made when someone could be home. They agreed it would ONLY be reminders for appts already agreed on and the reports. So they would email a report but never show us what they did when we were there and most were vague making us wonder where certain services took place. Then the emails and or texts came advising of appts or change in appts with never speaking to us. I complained multiple times about both the traps not being done and the text/emails. I called and email the branch manager with no response. Even told them to not let their service man come without calling and making an appt with us being there and they would still show up, and never call. I have replied to the surveys and even requested a refund with no response. Which I was told if we weren't happy with the service they would refund at least a portion of the fee. We have a different service that comes to treat for a bee problem we get in our area and because he came when he wasnt supposed to he showed up when they were here for the bees and then told my mother in law they didnt treat because someone else was there. I called and left a message to have them set up an appt to return which never happened. I have email, responded to the survey and called more than once advising that one the yr date they are not to charge my card for another service. I have it in my calendar to cancel the service at the very beginning of August but I have been telling them this for months with no acknowledgement. I finally reached a person a month or so ago and she added a note that they have to mail me a letter if Id like to continue service. Also at the beginning they have indication that cancellation needs to be in writing 30 days prior, I asked about it at the beginning in person and on the phone and they both said I could just call the office to cancel (not that any one acknowledges the calls nor emails). So yesterday (mind you its prior to the 1 yr mark), I received a bill saying I owed money. Recap, it was paid in full. So I called and left a message last night about this. What a headache and a ripoff. They don't speak to someone and make appts and even when you call and complain they do nothing about it. They dint do what they were hired for which was to put traps in the crawl space, due to its location we needed help in that area. Very frustrated at the service as a whole from beginning to end. I feel we didnt get what we paid for and I requested a refund months ago. If they weren't going to treat the area I hired them for what the heck did I pay them for to begin with!!! UGH- Find someone else to give your business to. Dont waste your money cause you sure as heck wont get a response. let me tell you if I end up with a charge on my card for anything from them at the year mark everyone will know what a piss poor company Orkin truly is.

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Jul 22, 2019

Orkin — driver

I was traveling on route 39 in Sherman act today and one of your drivers tailgated so bad he was over yellow...

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Jul 15, 2019

Orkin — spraying for ants

Poisoned that is what Orkin did to me and they washed their hands of me. They left me homeless and I have 2...

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Hannah Pavlik — USA

Jun 28, 2019

This review was posted by
a verified customer

Verified customer

Orkin — bed bug extermination

My mother in law owns our house so the man told us that my mother in law could make payments where she owned the house and it would be no more than 1, 200 because we were not infested. We had our mother in law call him back and he said because she was paying it in full he would give her a discount. So it would only be about 800-1, 000. They charged us 1, 500 for it and they were supposed to come back even after the bed bugs were gone to spray once a month!!! That's why it was so much is because they made sure they would be gone. They only sprayed 3 times and every single time the person who was supposed to be there every time (Tristan Hopkins) in order for them to spray was never there. They didn't tell us he had to be there until the last time they sprayed. Also was supposed to put down stuff in our cracks and crevices to kill bugs that had lived through the spray and they didn't. One time they came to our house and I don't even think the guy sprayed he only was I our house for 5 minutes and then stood around and said his gps on his work phone would tell them if he went and set out in the truck. I can't remember the guys name that sprayed but the manager I'm assuming Travis is very rude. I called and complained everytime they left and NOT to get my money back but I was still being ATE alive by bugs. I have a video of bugs still ALIVE after they had sprayed 3 times and I had to throw my bedframe outside. I didn't want our money back I asked for them to come back and spray again because they had done a lousy job. Every single time the manager was VERY rude. They are still trying to charge us more and we have not seen them in MONTHS. I called and told them about it going against our collections when after I had called repeatedly to complain someone from the office had called my mother in law and offered to refund her money because of how much trouble we had out of them. She never received any of the money back and never even complained about how they told her they would and she didn't ask for the money back again we just wanted something done about the bugs and rude behavior. After not receiving our money back, being talked to like we're money hungry by the manager, told we were lying about the behavior it is just ridiculous and I have asked the manager Travis to speak to his boss many of time or the number for the national orkin people because this man is rude!!! He should not work with customer service at all.

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Texan58 — USA

Apr 09, 2019

Orkin — a aggressive driver scared my kids

We drove on butts station and Kempsville in Chesapeake Va. Orkin guy cut me off and was smoking at the same time. He than brakes hard and stuck out his middle finger to me and my three small children. He was an older tan man and was the rudest representation of an employee in a company vechicle I have ever see . He could have kit the driver in from of him and almost make me hit him. Beyond scary and made my kids shake and cry.