Serta Mattress — Warranty
Purchase a mattress from Sears in El cajon California less than four years ago.
Mattress is sagging on the side. told today by representative from sears that mattress is not under warranty today, 4/17/11.
there are only three things covered per sears representative, springs poking through, sagging in the middle, and handles on the side torn.
told that if I read the warranty from Serta that I could see what is covered. I paid close to 1000.00 dollars for this mattress.
thanks Sears. I will be returning the mattress to your store. A customer no longer. I will also tell others word of mouth not to purchase anything from sears.
I know a lot of people being in the business I am IN. AGAIN THANKS: YOU PROMOTE ONE THING BUT IT IS NOT THE TRUTH.
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