SUBMIT A COMPLAINT

Sears Brands[protected] kenmore side by side refrigerator

1
U Sep 03, 2018

I bought this thinking it would be good.
For the last 3 years every summer the freezer frosts over everything starts thawing out.
1st year sear repair came and repaired it.
I bmust add i was paying 39.00 a month for extra warranty.
Last year was doing the same thing. Called sears they couldn't come for 10 days. They gave me a firm in fort wayne, in about 20 miles from us.
They came and had to order parts. I think it was a week they came put ne parts in, i had to pay him 75.00. After paying sears 39.00 per month.
Comes may get a letter from sears raising warranty to 49.00. I cancelled it
here we ar august it's doing it again. Called sear sept. 7th 89.00 for service call not sure parts and labor. I am totally disgusted with this situation. I am rtired take care of my 91 year old mom i don't have the extra money. I chatted with sears on the repair line he said he would send to complaint
thank you

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