SCS – charges to credit card without authorization ( 41 comments)

The Florida Attorney General Economic Crimes Division has a case file concerning SES Health Products/FWM Laboratories. The Case No. is L09-3-1041. The case and what the company agreed to do to remedy their crimes is published on the Attorney General's website (there is an e-mail address of a contact within SES listed in the complaint. Please bombard that e-mail address). Nevertheless, the company has since violated the terms of the agreement and I have notfied the Florida Attorney General.

I have also registered my complaint against this fraudulent company with the Florida Attorney General, the Texas Attorney General, the Federal Trade Commission, the Florida Better Business Bureau, the Internet Crime Complaint Center, and my credit card provider.

All of my attempts to return the Acai Berry product are well documented and were conducted long before the free trial period had run. I have the names, dates, phone numbers and times called of each employee at SES Health Products. I was notified repeatedly not to return the product and that my credit card would not be billed. I have sent certified mail to SES with all of this documentation and have spoken on the phone with them several times in an attempt to remedy this scenario. SES/FWM does not care, they claim that every employee I spoke with does not work there and they have no record that I ever contacted them.