SUBMIT A COMPLAINT

SCS Complaints & Reviews

SCS — carpet

I placed order for carpets on 03/11/2019 on placing order was asked what fitting day we required.we agreed 25/11/2019.on...

Flooring Installation  · Nov 29, 2019

SCS — carpet

Horrible experience with scs branch at staples corner. Been six months since order placed and still no sign of fitting the...

Flooring Installation  · Nov 25, 2019

SCS — carpet

SCSHi, I would like to complain about carpet that we purchased from SCS. We have recently purchased a sofa on finance and a...

Flooring Installation  · Nov 07, 2019

SCS — delivery and finance

We ordered our sofabed on 18/08/19 there were problems in store with the iPad the order was placed on so they had to...

Furniture  · Nov 07, 2019

SCS — carpet - s0058 - 4163123

We ordered 2 new sofas & a carpet in October 2019 & was told that the carpet would be fitted on Saturday 2nd November. I...

Flooring Installation  · Nov 05, 2019

SCS — sofa

We ordered our sofa and when it arrived it had a hole in it and the patterned top was wrong! we were advised by delivery...

Furniture  · Nov 05, 2019

SCS — delivery of a sofa

Hello, I was told when I purchased the order on the store and paid that the delivery will take 2-3 weeks, After 5 weeks I...

Furniture  · Oct 28, 2019

SCS — order no. s0012-4093230

On the 11th August 2019 I bought a sofa, dining table and a coffee table, i was told it will be a maximum of 6-8 week...

Furniture  · Oct 27, 2019

SCS — carpet

Don't buy a carpet from this company! They fitted the wrong carpet on the wrong day over a month ago and the issue i...

Products & Services  · Oct 22, 2019

SCS — carpet fitting.

Our complaint is in respect of poor carpet fitting. My mother has contacted this branch of SCS, a number of times, speaking to...

Flooring Installation  · Oct 19, 2019

SCS — in store service

After a fault developing in a leather suite we purchased we were informed that SCS are no longer using the manufacturer...

Employees  · Oct 16, 2019

SCS — customer service

I purchased a table & 4 chairs from SCS at Beckton East London, i asked for the order to be kept until after 13th October 2019...

Furniture  · Oct 11, 2019

SCS — unfinished carpet fitting

Chose and paid for new lounge carpet around March 2019, fitters arrived with carpeton april11th, very quick to fit...

Flooring Installation  · Oct 08, 2019

SCS — corner sofa

Never ever buy a sofa from SCS! We have had the worst experience! First of all, all of their staff members are rude!...

Furniture  · Sep 30, 2019

SCS — hole on sofa

we bought a sofa from you on the 16/03/19. a month later, there was a damaged spring on the sofa. we phoned up and...

Furniture  · Sep 13, 2019

SCS — t&c

Be aware if you pay for things at their store and others alike. The salespeople will not read out nor give you the T&C...

Scam & Fake Checks  · Aug 20, 2019

SCS — 3 seater endurance leather sofa and chair

I purchased an Endurance Leather 3 seated sofa and 1 chair fron SCS Aintree Liverpool in 2014, l live on my own. This so...

Furniture  · Aug 20, 2019

SCS — endurance sofa

SCSI bought a endurance sofa in 2015 took out cover for it and insurance. Recently both sofa, s have developed a bad case...

Furniture  · Jul 29, 2019

SCS — carpets

Got my carpets fitted today and they have fitted the wrong colour in my bedroom. Complete imbeciles. How you can fit the...

Flooring Installation  · Jul 26, 2019

SCS — scs lvt flooring

SCSI ordered lvt based on a picture advertised on scs website but once I recieved it, the colour wasn't right. I got kn...

1 comments Products & Services  · Jun 28, 2019

SCS — cancelled flooring order because of ridiculous course of events

Ordered carpet and furniture and was eventually given delivery dates, which were fine.Salesman visited, was told be...

Furniture  · Jun 25, 2019

SCS — sofa

I have waited 5 months on a sofa which they have promised weekly for 6 weeks will be delivered. Ordered february 3rd to...

Furniture  · Jun 24, 2019

SCS — customer care

Hi there, I would like to put a complaint about the aftercare team as I am not happy with the way my case has been dealt...

Furniture  · Jun 18, 2019

SCS — sofa

I purchased a sofa about 2 years and the arm has given way surly it should last longer than this . We don't have young...

Furniture  · May 28, 2019

SCS — your endurance sofa is rubbish and so is your compensation

SCSI have had our 3 piece suite for 6 years and the top layer is peeling away. I've sent photos and the sofa has been...

Furniture  · May 20, 2019

SCS — delivery

I went into store and placed an order on a sofa, the service in store was good and no problems. As I wanted to take out...

Furniture  · May 16, 2019

SCS — g plan recliner sofa

Hi. I have tried to contact by telephone to no avail. I purchased a three seater electric recliner in June 2018 along...

Furniture  · May 07, 2019

SCS — carpet

I'm so disappointed with the service we received when spending just over £200 on our carpet. Firstly we ordered our carpet...

Other  · May 06, 2019

SCS — g plan sofa

I purchased a G Plan manual recliner and chair from SCS, Farnborugh mid January 2019. After a couple of weeks i realised one...

1 comments Furniture  · Apr 08, 2019

SCS — glass top table

To whom it may concern, Back in December 2018 we purchased a table and a sofa from SCS Drake house sheffield on a pay...

Appliances  · Mar 28, 2019

SCS — endurance dining room suite and 6 chairs

We ordered and paid for a dining table and 6 chairs from SCS in Stockport on the 10th January. The cost of the product...

Furniture  · Feb 05, 2019

SCS — the ralaph collection

We are not happy with the service we have received from SCS we bought two sofas two years ago We where pressured into...

Retail Stores  · Jan 29, 2019

[Resolved] SCS — carpet not delivered in time

Ordered a carpet on 26th December 2018 from this shop in Wednesbury. Paid all the cost upfront and was booked to have...

Flooring Installation  · Jan 26, 2019

SCS — carpet sale

I purchased a sofa £3300! Paid in full Then also purchased my carpet and underlay £1000 I was told to pay £200 then pay...

Home & Garden  · Jan 24, 2019

SCS — flooring

Ordered laminate flooring from the Solihull branch. Sales person Anne told me I would have a Saturday delivery as I...

Products & Services  · Jan 17, 2019

SCS — faulty 3 piece suite

Customer No: [protected] My parents purchased a 3 piece suite last year from DFS and not long after having it the arm...

Furniture  · Jan 16, 2019

SCS — sofa floor carpet

SCSMy complaint is attached via the photos However since I have lodged this complaint I still do not have my wood flooring...

Flooring Installation  · Jan 14, 2019

SCS — watsonville 2 seater sofa and 3 seater

On Tuesday 11th December 2018, I received a phone call to say that my sofas were ready for delivery this coming Saturday...

Furniture  · Dec 17, 2018

SCS — fitted carpet

Carpet ordered 11/11/18. Planned fitting date 30/11/18. No phone call from SCS and no carpet. After a number of phone...

Carshalton Flooring Installation  · Dec 10, 2018

SCS — endurance leather sofa

SCSOn January 2014 I recieved 2 endurance sofas from you costing £1, 800 the so called top layer of material (leather) has started...

Furniture  · Dec 02, 2018