Prillo Customer Care Service

1877, boul. Curé-Labelle
Canada - H7T1K2

Customer Support Phone Numbers

+1 450 688 1891(Laval, QC) 0 0
+1 514 259 1890(Saint-Léonard, QC) 0 0
+1 514 620 1891(Sainte-Geneviève, QC) 0 0
+1 450 678 0555(Brossard, QC) 0 0
Mon10:00 AM - 6:00 PM
Tue10:00 AM - 6:00 PM
Wed10:00 AM - 6:00 PM
Thu10:00 AM - 9:00 PM
Fri10:00 AM - 9:00 PM
Sat10:00 AM - 5:00 PM
Sun10:00 AM - 5:00 PM

Prillo Complaints & Reviews

Prillo / false advertisement and defective products no service (fraud)

Jun 12, 2019

PrilloTo start they had exchanged a sofa that we had first bought for 4000$ Sold for 100 REAL LEATHER but started to chip soon after like flaking or shedding skin. I bought from Prillo this sofa for an extra charge in April 2017 from the beginning we complained for discomfort and electrical...

Prillo / scammers/lies

Aug 23, 2018

My mom, my sister and I went at prillo store on 2018/05/30 (6025, jean talon st-leonard QC, H1H 1M6) to buy a bedroom set for $4712. The sellers was an old guy his name is Mario Filice he asked for a $200 deposit to secure the purchase for the bedroom set we chose, I payed the deposit with...

Prillo’s Furniture / chairs

Jul 07, 2016

i went to the dorion store 3 weeks before buying dining room chairs and was quoted 75.00 per chair i went back to make the purchase only to find out he would not honor the quote and i ended up having to pay $ 100.00 per chair even though these were the same chairs in addition i was told they...

Prillo Furniture / Unscrupulous business practices

Aug 16, 2014

We visited a Prillo store on February 1 of this year to purchase a dining set. While we were there, we noticed a desk on the floor that was seemingly perfect for our office and listed at a great price of $1019. We excitedly purchased the desk, along with the dining set using a promotional...

Prillo Furniture / broken furniture and thieves sellers

Sep 14, 2011

I bought a bedroom set at $3500 at Prillo furniture at St- Leonard. The seller asked me to give to him $40 to gave me a discount on the bedroom set. So I gave to him the $40 and he put the money in his pocket ( the $40 is not on the bill). Two days later I saw the same bedroom set at $3200...

Prillo Furniture / lies

Jun 17, 2011

WORST SERVICE provided by prillo in st.leonard. i order couches 2 months ago and was promised delivery in 5 weeks max. its now the 8th week and they are no where near to be delivered to my house! service dept says one thing and salesman says something else. first fabric is out of stock...

Prillo Furniture / False advertising


Prillo FurnitureThey advertise a Bordeaux bedroom set with upper drawers on each of the furnitures for $999 on two flyers dated from October 08 to 22 2010. Today October 18 I walked in to their location in Laval, asked to see the model on the floor. The salesman pulled the flyer out of my hand very rudely...

Prillo’s Furniture / Bad service


I purchased 2 leather couches delivered early December for a cost of $3449. . Couches have several defects. Mr. Wes Prillo, son of Mr. Prillo, now responsible for customer service, promised me 2 other couches mid-December. To date, he ignores my calls and I still have the damaged couche...