Complaints & Reviews

Liberty Tax Service — Prepare my taxes

We dropped off our paperwork the get our taxes done. We were quoted one price. They finished them quickly but...

Liberty Tax ServiceLies

Hello My name is Gloria Martinez and I went to liberty tax because they said I would receive 50 dollars for filing with them and also for referral. They were very rude and unprofessional after I did my taxes with them. The lady in charge told me to call back on that Monday to receive my 100 dollars so o did. When I called I was told they had no money and for me to call again Tuesday well I did and they lady said, "don't call up here no mo, I'm call you when it get here. Well I have yet to receive a call or any money. When I went to do my taxes the lady in charge was asleep in the office ! Very unprofessional again. I also didn't receive a copy of my paper work that I filled out red flags everywhere. I will never go back again. Very poor service. I live in Birmingham al. And I went to the Roebuck parkway location. Will I ever receive the money I was promised? My number is [protected] and my email is [protected]

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    Liberty Tax Service — tax services

    Did my taxes February 10th 2019 the girl that did them messed my taxes up really bad and was off on refund...

    Liberty Tax Service — liberty tax service

    I filed my taxes on February 11 for my 2018 tax return never had a problem with filing with liberty before...

    Liberty Tax Service — myself

    I called the Corp very rude when I'm going by what the IRS told me to let liberty tax has my wrong...

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    Liberty Tax Service — refund

    I was charged close to $1000 dollars for my taxes. The person who did my taxes did not even go over review...

    Liberty Tax Service — about inconsistencies with giving out checks with two people's name to only one person

    I am very dissatisfied with liberty tax and will never do taxes with them again for giving tax check to only...

    Liberty Tax Service — 2017 taxes over charge

    Hi my name is Cecilia Perez and I'm doing this complaint because I file for taxes 2017 the representative did...

    Liberty Tax Service — 4 months later and no return

    Ive been more than patient (as if I had a choice) waiting on this return. I have been in touch with irs and...

    Liberty Tax Service — unethical behaviour/dishonesty

    I been a loyal customer for 5+ years and have been taken care of me in the past. My recent return had a major...

    Liberty Tax Service — federal taxes

    I had a lady name Kristin Davis to prepare my 2016 taxes, she stated that the fee would be $125.00...i kept...

    Liberty Tax Service — tax preparation for 2017 tax year

    I had my tax done at Liberty Tax Office in Roxboro, NC on January 6th, 2018. At the time Joanne Long stated...

    Liberty Tax Servicetax preparation

    I had my taxes prepared in for tax year 2016 at the Liberty Tax on Main Ave in Norwalk CT for my business and for my Mom's personal taxes. Both were done incorrectly and I had to pay another accountant $1500 to fix the business taxes and they corrected my Mom's taxes after she got an IRA letter claiming she was owed more money. The offered to do my Mom's taxes for tax year 2017 for free. I went to take them up on their offer and they have closed that office. I have called the Liberty Tax Corporate office many times and they will take no responsibility. The BBB cant help me. Don't use them as Corporate doesn't step in for poor franchisees

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      Liberty Tax Service — customer service

      As I was talking with a tax preparer at the Granite City IL Liberty Tax location on the evening of 2/5/18. A...

      Liberty Tax Service — I was charged 399.95 for my 1040ez without knowing till it was too late.

      This placed charged me 399 dollars to just file my 1040 ez and I don't realize till they were handing me my...

      Liberty Tax Servicetax preparation for 2015

      I had my business and personal taxes done on March 1, 2015 at the Liberty Tax 3419 West Division Street St Cloud MN Office Number 13883 by Brandi Taylor. I received a letter from the IRS on May 30th 2017 that I owed money for unpaid Self-employment tax. I called the St. Cloud Office to help remedy the issue, they returned my call and told me I would have to make an appointment and they do those on Mondays and Fridays. I could not bring in my 2015 return and letter on that Monday so I went to a different Liberty Tax in Hutchinson MN. I had to have them prepare an amended return because there should have been Two Schedule C's instead of the one, and the income that should have been put with the second Schedule C was put under "Other Income" in the amount of $8, 000.00, after speaking with an obviously more qualified tax Professional is wrong. I want all of the $386.00 I paid in tax prep fees refunded as I had to pay to fix the 2015 return.

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        Liberty Tax Service — bad management

        I have worked for the LTS location in Monroe NC for 2 years. An employee knowingly and fraudulently used my...

        Liberty Tax Servicecustomer service and tax preparation

        I went to get my taxes done at the norwalk ohio office and before I went I asked about claiming her oldest son and her since im the only one working and they said I could taking care of a kid that isnt mine and was told it would be about $150 well it was almost $100 more in fees and was told I wasnt able to claim them I got ####ed and corporate isnt really doing anything about it. They are scam artist and liars I would not recommend them to anyone. On top of that the guy that did my taxes had an attitude. Dont go to liberty tax services they are ripoffs

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          Liberty Tax Service — scam artist

          Liberty tax easy loan is a scam! I filed my taxes on the 23rd and was trying to get the loan after paying...


          Liberty Tax Service — tax preparation fees.

          I went to office 12368 to file our taxes. I asked about the cost before we began the filing process and I wa...