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Sam's Club / Sam's West / grill gazebo

Review updated:

We purchased a grilled gazebo on 3 July 2019 for $599 total charged $648.42. We asked before purchasing were they going on sell anytime soon because we had been looking at them since Father's Day and they were $499 around Memorial Day but we missed the sale by one day. Well they just recently went on sale. We went in the store today with our receipt to get the sale price & was told about the 7 days return policy to get the price adjustment. We were past the 7 days but in the same breathe we were told we can bring the grill gazebo back to the store (just under 400lbs) and return it and buy the sale grill gazebo. This does not make sense to us. Why can't we just get the price adjustment? We paid with a debit card. Kenneth & Pamela Governal [protected]/5787

Sam's Club / Sam's West

Pa
Jul 22, 2019
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Comments

  • Ja
      Aug 18, 2019

    Buy another one at the sale price. Have them load it on a flat for you and then have them wheel it to customer service. Return it with your old receipt. Let them do all of the work for not taking care of their customers. It’s wrong!!!

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