Sam's Club reviews and complaints 1
View all 967 complaintsSam's Club - customer service
I shopped your mt. pleasant store today. Bought 2 packs of chicken breast. When we were checking out the cashier Brianna and two others taking out our groceries from the cart the chicken juice was running all over our ice cream, sugar etc.. She got right around and cleaned her stuff while our stuff was terrible! She said go over there and grab a box. We didn't know and then she was willing for us to walk out of there with our groceries a mess! I ask for a manager and Unique came over and did get us clean ice cream and sugar. This could have been prevented with strong plastic bags for meat.
Sadly enough this has made us not to renew our membership and not to shop at Sam's again. We spend 300.00 a month there, 3, 000 a year.
She was laughing about it all (Brianna). She most definitely made us never to shop at Sam's again! Very sad when the customer spending there hard earned money gets treated like that from a cashier!
Cynthea Rulapaugh
Sams card # [protected]
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