The complaint has been investigated and
resolved to the customer's satisfactionResolved Safeway Bakery — productrive but unfriendly counter help
resolved to the customer's satisfaction
We went to our friendly neighborhood Safeway store in Vistancia 85383, as we have for the last four years.
I accompanied my 8 year old daughter to the bakery so she could get a free cookie, and the help was distant and callous.
I asked if she was new and stated the baker manager is real nice and a friend of mine. She stated her previous career and mentioned this job just as boring. I think she said she was in finance and worked from home and now this baker position she is isolated and lonely. Being a widower of three years I took the opportunity and asked if she was single, but she said she was a widower of two years and not ready. I politely asked if I could give her my number so we could be just friends since we both experienced loss. She said no and to my surprise alarmed her management. While walking out of the store the managers were in from of the checkout line. I think they called the one manager in from his house. I was treated like some type of weird person and since this manager is also a friend of mine, he asked if we could have a man to man talk. I shared with him what took place and emphasized the fact the bakery lady has very little people skills. He mentioned we needed to talk so she can perform her job and I can continue to shop as a future customer. What day and age do we live when a man can ask a lady for her number without being treated as some type outcast... I asked the manager about apologizing but I believe I didn't do anything wrong and he agreed. I know all the managers at Safeway and believe they are the best of the best, but this is not the first time I have met someone in the bakery department that thinks that don't have to be polite and courteous...
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