Safeway reviews and complaints 1
View all 1090 complaintsSafeway - meat department and customer service
Safeway at 32551 N. Scottsdale Rd, Scottsdale, AZ 85266. I live very close to this Safeway store, so sometimes I have to go there out of necessity. Whenever I have time I do whatever I can to avoid this store, particularly, and Safeway in general. EVERY time I have gone there (over the course of one year) to buy meat in their advertised special they have been out of the advertised special. This is so frustrating! As, then I have to buy something not on sale and overpriced. Every time I go up to the meat counter and ask them where the item is, they always say that they are out of it. When I ask for a substitution they always say "No". What's worse is the guys in the meat department always have a rude attitude. How can they ALWAYS be out of the advertised special. This is a pattern.I should know better by now. My husband and I buy most of our groceries at this store because of the proximity. He has been overcharged on items so many times that we know it isn't just a coincidence. I have to just stop going there even though the next store is another 15 minutes farther each way.
The complaint has been investigated and resolved to the customer’s satisfaction.
What do you mean by rude attitude? That's an ambiguous term. How exactly are they rude, or do you consider them rude because you're not getting your own way?