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Romano's Macaroni Grill

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Romano's Macaroni Grill Customer Service Contacts

+1 888 472 2195 (Guest Relations)
+1 855 864 1702 (Head Office)
1855 Blake Street, Suite 200
Denver, Colorado
United States - 80202
Mon9:00 AM - 1:00 AM
Tue9:00 AM - 1:00 AM
Wed9:00 AM - 1:00 AM
Thu9:00 AM - 1:00 AM
Fri9:00 AM - 1:00 AM
Sat9:00 AM - 1:00 AM
Sun9:00 AM - 1:00 AM

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Romano's Macaroni Grill Complaints & Reviews

Jan 02, 2021

Romano's Macaroni Grill — Refused to issue refund for

Romano's Location on 41221 Margarita rd Temecula CA 92591 on 12/31/20 refused to give me a receipt or...

Dec 19, 2020

Romano's Macaroni Grill — The way I was treated was absolutely horrible

I came in to pick up a to go order and when the manager brought the order over she was very nasty with her...

Mar 13, 2020

Romano's Macaroni Grill — Company image / customer retention

Your location in Corpus Christi, TX was recently closed with absolutely NO notice to any customers holding...

Mar 08, 2020

Romano's Macaroni Grill — Service

March 8, 2020. Milpitas, CA We used to go here quite often and service and food were much better then. What...

Romano's Macaroni GrillFood and the horrid smell in the ladies room

Yes we arrived there and it took the server quite a while to even recognize we was there and it was not busy at all and then we ordered our drinks and then we ordered our food which one of us had a steak and one of us had Seafood dish in my steak was cold when it got there it wasn't cooked correctly. In the midst of all that I had to go to the restroom as soon as I walked in the bathroom the smell was so horrid it made me gag that's disgusting

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    Feb 13, 2020

    Romano's Macaroni Grill — terrible experience

    We visited the Macaroni Grill on Harris Blvd. in the University City area of Charlotte North Carolina. It wa...

    Feb 10, 2020

    Romano's Macaroni Grill — credit card

    My wife went to macaroni grill in north olmsted ohio. Our credit card was charged twice for the transaction...

    Feb 03, 2020

    Romano's Macaroni Grill — event disaster

    Hello, My name is Kristi Jones. I am a licensed, certified Chef/Entrepreneur/ Social media Figure along...

    Nov 12, 2019

    Macaroni Grill — dinner service

    I was at the Macaroni Grill in O'hare airport for two hours, not by choice. First, my friends and I...

    Romano's Macaroni Grillproduct

    I ordered lobster bisque and the Italian chopped salad Uber eats last night from the carollwood location. They delivered the product and the salad was pathetic. Small, very minimal chicken and even less pepperoni. It was maybe a cup of lettuce. The For $13.00! Unreal. It wasn't worth $6.00. A joke and a rip off.

    The bisque was ok but had zero pieces of lobster. But it was the highlight after the salad and that's not saying much. At all!

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      Sep 30, 2019

      Romano's Macaroni Grill — gift card could not be validated at time of payment.

      On 9/25/2019 had dinner with friends at location above. Budgeted for entire dinner purchase to include a $50...

      Sep 28, 2019

      Romano's Macaroni Grill — dishes orzo replaced with macaroni, why

      My family and I eat at Romano's Macaroni Grill On Central expressway Plano, Tx probably three Friday...

      Sep 24, 2019

      Romano's Macaroni Grill — employment practices

      Injured on the job, Romano Macaroni Grill say reported too late . Emergency room personal mentioned I...

      Aug 08, 2019

      Romano's Macaroni Grill — terrible service multiple times!

      Hello, I started going to the Macaroni grill in Huntington Beach several years ago and the service ha...

      Aug 06, 2019

      Romano's Macaroni Grill — online ordering

      On Sunday August 4th, I placed a large order online. As I got in my car to pick up the order, about 15...

      Romano's Macaroni Grillservice

      On Mother's Day, my wife, Daughter and I, decided to go to the Macaroni Grill in Brandon Fl.
      We called ahead in case they needed a reservation. We were told no.
      Arriving at 1pm we were told there would be a 15-30 minute wait. We told them, no problem . After 10 minutes we were seated.
      Once we were seated we were told due to being busy the meal would take a while. After ordering and getting drinks and a salad we finally received the dinner at 2pm. A long wait but we were okay with that.
      After the Dinner was dropped off, we never saw the waitress again to check on us, refill our drinks clear out dishes ask if we needed any Dessert etc. Plus settle up with the Bill.
      At 2.40 I had to go to the front desk to ask for someone to find our Waitress at least to get boxes for the left over meals.
      From 2pm until 2.40. We saw no one. An hour and 40 minutes for a meal
      that was never completed.
      Evidently, turns out a group of peop!e came and the waitress was taken from us to wait on this group leaving us to to fend for ourselves.
      We do not blame the Waitress, if this was the case, but it certainly reflects on Management for allowing this to happen.
      We were given a Voucher with a small monetary system for our next visit to Macaroni Grill.
      This was our first visit to this establishment and I can assure you it will have been the last. I personally was not happy with the meal, although my wife and daughter enjoyed theirs. The experience was aweful.

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        Apr 26, 2019

        Macaroni — service. no training for employees

        During our dinner we had a nice young lady with great attitude but no training whatsoever. We travel to the...

        Apr 20, 2019

        Romano's Macaroni Grill — fettucini chicken and shrimp alfredo

        I ordered the pasta yesterday. When I received it the first thing I noticed is that it was cold. Then when I...

        Romano's Macaroni Grill — manager

        I was having lunch when the woman next to me spilled water all over me, luggage and food. I was soaked half...

        Macaroni Grill — food and service

        Father's Day supper...totally a ruined event. Our son and family took us to Macaroni Grill in Cedar Hill, Tx...

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