Romano's Macaroni Grill reviews and complaints 1
View all 55 complaintsRomano's Macaroni Grill - Gift card not accepted
I was given a gift card early in 2023 after I had an accident where I broke my ankle. I finally got out to a Macaroni Grill in Virginia this past Saturday, December 30th, and when I went there, they told me I would be unable to use the gift card, even though the card I got clearly said I could print out what I had and present it as a gift card (I had a pin number as well). There was no clear explanation as to why they would not accept it, except they said something along the lines of sometimes, the gift cards do not go through the next day, and they are left without the payment. They initially asked me for the e-mail I received, which I provided to them, but still they said they could not accept it.
Claimed loss: $50
Desired outcome: Please either refund the $50 I was unable to use, or replace my gift card with a gift card that will not be rejected.
Confidential Information Hidden: This section contains confidential information visible to verified Romano's Macaroni Grill representatives only. If you are affiliated with Romano's Macaroni Grill, please claim your business to access these details.
Latest Romano's Macaroni Grill Reviews
Salty food - blood pressure killer Gift card not accepted ervice and foot Corona ca macaroni grill marisol manager and food Lack of quality of food, service, and again foodGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!