Bonefish Grill Diners Reviews and Complaints

Latest Reviews and Complaints

Marcus Kogelmann of Sewell, US

Mar 16, 2025 4:50 pm UTC

Verified customer

New complaint

Featured review

Waiter staff

Hello, I just visited my local Bonefish in Deptford, NJ. As I was being seated I passed an long-term server / waitress / employee who said to about four staff members, including the hostess, loud enough for me to hear 15 feet away, "that's the guy who was kicked out", and a few other choice, negative words about me. The fact that I heard her that far away...

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How responsive is Bonefish Grill's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

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Bonefish Grill has received 1 complaints on ComplaintsBoard. The first reported case, Waiter staff, was published on Mar 16, 2025, and the most recent complaint, Waiter staff, was posted on Mar 16, 2025.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Is Bonefish Grill Legit?

Bonefish Grill earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Bonefish Grill to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Bonefish Grill is known for their high standards and safety. If you're thinking about dealing with Bonefish Grill, it's wise to check how they handle complaints.

The age of Bonefish Grill's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Bonefishgrill.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up Bonefish Grill and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

Bonefish Grill protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

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Jul 07, 2026