The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Rogerson demand

C

the tv shows that are on demand do not get updated enough. usually you can watch a show three days later but lately its over a week.
now they have disabled the fast forward so you cant skip parts if you want. why dont they just leave a good thing alone. I hate Rogers.

Responses

  • Ro
    Rogers_Chris Mar 09, 2013

    Customers were notified by bill message, Patrick. In order to prepare for future advanced TV and Internet services, Rogers is enhancing its cable network and reclaiming select analog channels. These channels will still be available in digital format at the same channel location and customers can continue to view them with a Digital Box (SD, HD, PVR) or a digital adapter.

    0 Votes
  • Pa
    Patrick McDonald Mar 03, 2013
    This comment was posted by
    a verified customer
    Verified customer

    Rogers Digital Conversion is removing channels one by one without notice for Analog customers, ie, those who do not use the digital box. Of course, the box makes it impossible to use a DVD/VCR recorder, so if you have more than one program on at the same time, you are out of luck. Their sheer arrogance is beyond belief. It is unfortunate that they have a cable monopoly in many areas of Toronto.

    0 Votes
  • RogersKellyF Sep 20, 2011
    This comment was posted by
    a verified customer
    Verified customer

    Hi there,

    To comply with certain networks’ requests, we have blocked these VCR functions on certain channels. This restriction is being enforced by our content providers, but Rogers is working hard with them to find a solution on this, and having content made available faster in the future. Our apologies for the inconvenience.

    Sincerely,
    @Rogers_Kelly

    0 Votes
  • Do
    Doglover47 Apr 26, 2011
    This comment was posted by
    a verified customer
    Verified customer

    Rogers TV advertises and then places your favorite television shows on Rogers on demand(ROD). The best example I can use is, Citytv on Monday nights airs the new peogram Harry's Law. ROD, placed this show every week until last week, the finale of the show, and now as a viewer who has gotten use to the show being on ROD, I went to bed missed the show thinking I can watch the show within the next week. Except, ROD has not put it on. And this is not the first time with shows.
    I don't understand why they pick and choose, if they are going to put the show on ROD, then put all of them on.

    0 Votes

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