I have been trying to get help with faulty equipment for 2 days now... First day I was on hold cue.. I have a land line and live in apartment building.. The downstairs buzzer to get in, is direct to my phone
I am a senior and have health care providers that come as well as deliveries so I cant be on hold for hours
I finally reached someone today.. Who had computer issue, s as well as didn't know how to help me
He said be, d call back but never did
Communications with rogers must improve
Frustrated customer
Desired outcome: id like my equipment repaired
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