PlayerUp
reviews and complaints

If you use Middleman services, they will waste your time, make your experience so miserable and you'll never get your money, ever! After selling my very old high quality Reddit account (+500k karma!) I have been waiting for over 2 months for them to process my payment. Initially I provided them with my PayPal information and ID, but after ignoring me for over a month, I provided 2 more payment options just in case they may have delays with PayPal. I kept asking for payment status about once a week (via PlayerUp pm, forums and Telegram) and didn't get a single response from Middleman or staff for weeks! The worse thing is "last seen 1min ago" every day I log in which means they are deliberately refusing to pay me, that and the fact they banned my posts on the forms without any feedback (my posts shows 0 visits and don't appear for me when logged out)... After I finally decided to kiss my money goodbye and wrote a bad review here, the Middleman messaged me immediately (like within 1min lol) on Telegram, he basically demanded that I delete the negative review in order to get my payment, and he made a bold claim that "my mixed payment options caused delays". Are you freaking kidding me? Still, I gave them the benefit of the doubt because 1) I need my large sum of money. 2) Middleman confirmed they finally have all needed information and that my payment shouldn't take more than 96 hours... Needless to say, that was a lie too and just an attempt to stall me even longer... And btw, the Middleman will reduce your payment again and again. If you sell an account at 1000$, the Middleman will offer you 700$ if you're lucky, and if he has to reissue you a new cashout link (which they did for me), they will reduce again to an amount they see fit... In conclusion, please don't make the same mistake as me and never give 2nd chances, they will only provide you with false hope and waste your time and energy for nothing... I logged in multiple times a day just to check if I got my payment and I was sad to see none... (Middleman, don't even attempt to fool me again into deleting this review, I won't! In fact I will write on 4-5 different places unless you give me my money, today! Also feel free to ban my account on the forum because guess what, I don't want to ever use it again!)

-Story

- March 2022 i sell an account for 1600$ on Playerup, Middleman must send me money after buyer have paid 1696$

- September 2022 they send me only 300$ and i can on see on their site

300$ have dissepear, i don't why and PlayerUp don't know too why, stay only 1092$

- March 2024 i figt yet for recover this money, Playerup say always we working on that...

I have sold the Tiktok account 3 months ago, so far I haven't received any money. The buyer that bought my account is actively using it. I can see on the list of transactions on Playerup that the payment was sent 3 months ago, but I still haven't received any money yet. It looks like Playerup is taking care of good reviews, but the reality is different. Guys, be aware, it's a scam!

This site is the best legit account trading site. I already done trade many accounts on this site. Thank you Playerup. Some people think this site is a fraud. No, It's not. If you're seller your payment is slow, check your payment detail is correct, do not open duplicated ticket, read knowledge base and be patience. If you're buyer using MM service to buy accounts you're safe from scams.

That page (playerup) is a scam, they never gave me my money, I wrote to them by telegram through the same website and they did not respond to me AT ALL, when I made my complaint on the opinion pages they responded to me to delete my reviews and they gave me my money and I listened to them and they did not comply, I am already tired, I no longer care about losing my money, I want everyone to know that this page is a scam, here I leave the images of the conversations, do not waste your money on that page. They threaten you with your money until you delete your review. To all those who have been scammed, file your complaint here https://reportfraud.ftc.gov/#/ so that the scamming page (playerup) can be sanctioned.

Transaction ID:[protected]

They have shifted their site to middleman.net. I waited two months for my money to deposited in my wallet. After writing a negative review they did it. But then again no response once I took down the review. They keep blackmailing me to take down negative reviews and they'll then send the money. They never do. I've waited so patiently all this while but now I'm convinced I'll never get that money. They're scammers. Check the PlayerUp subreddit filled with people saying they didn't get their money. The middleman takes up all the money.

I was the seller, with the buyer wanting to go through a Middleman I whole heartedly accepted this idea since with all my dealings with them they have yet to disappoint me!

Not only we're they really patient with me and the buyer, but they also laid out more options when a previous option was blocked... completely making the sale a whole lot safer and quicker!

I would 100% recommend people to use a middleman on this website since they are absolute saints!

I had written a review earlier about how they didn't send the money even after two months. They made me wait through each step of the process. From creating a thread to sending money in wallet and now in sending it to my bank account. They asked me to take down the review earlier and that they'd help me out. The middleman did send the money to my wallet but now they're again taking long with sending out the money in my bank account. They also sent me only 174 usd when the buyer had paid 206 usd. Though they mention they don't take any money for their services.

At this point I'm not sure I'll ever get it.

The middleman never responds no matter how many messages I leave on the thread.

I sold a reddit account for 200 usd on 17 May 2023. The buyer confirmed the delivery and has since been using it. However I receive no reply from the support when I open tickets to ask about my payment. It's been two months and there's no sign of even an update. At first I thought it's just taking time. But going through other people's experience I'm convinced I've been scammed. Highly disappointed.

This site should be shut down IMMEDIATELY! I'm reporting them to ALL international cyber crime divisions. I sold three accounts ONE MONTH AGO totaling $200 and all I hear are excuses. They said money would reach my account within 1-96hrs but that's obviously a scam!

DO NOT DO ANY BUSINESS WITH THESE SCAMMERS. THEY NEVER PAY ANYONE.

THEY NEED TO BE SHUTDOWN IMMEDIATELY

DO NOT, I REPEAT DO NOT USE THIS WEBSITE!

I used their "Middleman" service to sell an account. Followed their instructions step by step, the buyer paid 412$ for the account, I delivered the account to the buyer as instructed on their middleman three way ticket, and from that moment my payment has been in pending and I get no replies by any of them.

Read the reviews on multiple sites and most of them are complaining about missing payment, this guys are doing this as if it was their job to scam people.

PlayerUp (playerup.com) is an excellent website that is easy to use and navigate. Their customer service support is remarkably prompt and accommodating, making the overall shopping experience all the more enjoyable.

One of the most admirable features of the website is the vast selection of products they offer. There are a plethora of products available, making it easy for customers to find exactly what they are looking for. On top of that, the sellers on the website are fantastic. They are quick with their delivery and are very easy to communicate with.

A significant benefit of the website is the wide variety of payment options available. Customers have several payment options to choose from, which makes the buyer-seller transaction more convenient and secure.

Overall, I highly recommend PlayerUp to anyone looking for an easy, straightforward shopping experience. The website offers incredible customer service support, and the products and sellers are top-notch! It is an excellent platform for those seeking a reliable marketplace for gaming-related products.

Greetings fellow gamers! As a frequent user of playerup.com, I wanted to share my thoughts and experiences regarding this website. First and foremost, I am a bronze seller, and I have been successfully selling accounts on playerup for approximately 1,5 years.

While I have only had positive experiences with playerup in the past, I must acknowledge that there have been some recent internal issues that have caused delays in payments. I urge my fellow sellers and buyers to exercise patience and understanding during this time. Despite these temporary challenges, I must emphasize that playerup remains a trustworthy and reliable website for buying and selling accounts.

Personally, I always appreciate how quickly playerup makes payments, and their customer service is top-notch. But beyond their prompt transactions and top-notch customer support, playerup provides an extensive marketplace for gamers from all around the world. Whether you're looking to buy, sell, or trade accounts for a variety of games, you'll find a vibrant community of buyers and sellers on playerup.

In conclusion, I highly recommend playerup for anyone looking to buy or sell accounts in a safe and trustworthy platform. Despite recent challenges, I believe in their dedication to resolving these issues and continuing to provide the gaming community with a reliable marketplace. Thank you, playerup, for making my day once again!

PlayerUp (playerup.com) is an exceptional website for individuals who are looking to buy or sell gaming accounts. As a seller with over 60 sales completed on the platform, I can confidently say that PlayerUp offers the best support and services. The website is constantly evolving and becoming more user-friendly, making it easy for both buyers and sellers to have an excellent experience.

One of the most significant advantages of using the PlayerUp website is the safety that it provides to buyers. I have complete faith in the website's selection of trusted and experienced sellers, which ensures that buyers receive high-quality gaming accounts. As a seller, I feel confident in the platform's security measures that protect me and my buyers from any fraudulent activities.

I highly recommend PlayerUp to anyone looking to buy or sell gaming accounts. The process is seamless, and the support team is readily available to assist with any queries or concerns. As a seller, I enjoy using the platform to promote my accounts and create a customer base. If you're looking for a trusted and reliable website, PlayerUp is the ideal destination.

For interested individuals, my profile on PlayerUp is ***@Sardar_77. Connect with me and explore the wide range of gaming accounts that I offer on the platform.

As a music lover, I was keen on exploring new avenues to expand my Spotify playlists. That's when I heard about PlayerUp and decided to give it a try.They had a variety of services on offer, and after browsing for some time, I decided to purchase one of their Spotify services.

However, due to an unfortunate turn of events, the Amazon payment receipt went to my spam folder, and the seller was unable to trace payment. At this point, I panicked. Was this a scam? Had I lost my money? I was worried and upset.

Thankfully, the website staff at PlayerUp were incredibly supportive and helpful in sorting out the issue. They promptly dealt with my concerns and were transparent about the steps they were taking to resolve the matter. I felt reassured and confident that my interests were a top priority for them.

As the issue got resolved at their end, I awaited the account details that I was supposed to receive. And true to their word, the confirmation came in within the given time frame.

Overall, I found PlayerUp to be reliable and trustworthy. Their customer service is top-notch, and they were quick in resolving my issue. I'm happy with my purchase, and I would recommend their services to others who are looking for options to enhance their music-streaming experience.

Greetings dear readers!

As an avid user of playerup.com, I feel inclined to share my experiences with you. I have been using their platform for quite some time now and I can confidently say that it has been a very positive experience so far.

One of the standout features of playerup.com is their top-notch middleman service. If you are unfamiliar with the term, a middleman service is essentially a service that acts as a trusted third-party between the buyer and seller, ensuring that both parties get their end of the bargain. This is incredibly important when it comes to online transactions that involve digital assets, such as video game accounts, since scams and frauds are all too common in this industry. With the middleman service provided by playerup.com, you can rest assured that your transactions are secure and that you won't get ripped off.

Another great thing about playerup.com is that they are constantly improving their platform. As mentioned in the original review, playerup.com is currently undergoing some updates, which is always exciting news. While I cannot comment on what specific features they are adding, I can say that I have always appreciated their effort to listen to their users' feedback and implement changes accordingly.

Overall, I am extremely satisfied with my experience on playerup.com. The middleman service has saved me from potential headaches and the platform as a whole is reliable and easy to use. If you are looking for a safe and reliable marketplace for buying and selling video game accounts, look no further than playerup.com.

Best regards!

If you are an avid gamer, it's common knowledge that selling or buying gaming accounts can be a risky business. There are plenty of fraudulent online transactions out there, which is why it's crucial to use a secure platform that offers middleman services like PlayerUp.

I've been a user of the PlayerUp website for over 5 years now, and I can attest to its reliability and trustworthiness. I've sold numerous accounts and also offered my own services on the site without any major issues. The middleman service has always been a great help in minimizing the risks, and it's definitely worth the small fee for the peace of mind that comes with it.

Like any platform, there may be delays involved, but that's to be expected with any website that provides similar services. However, it’s not to the extent where it caused me any trouble or worry. The improvements in their support team's response time is impressive to witness as well. While there might have been some hiccups before, they're definitely on the right track.

Overall, I highly recommend PlayerUp for anyone who’s looking to buy or sell gaming accounts and services. It's worth mentioning again that their middleman service is a game-changer in terms of security, so make sure to take advantage of it. Happy gaming!

Hello PlayerUp! I wanted to take the time to share my experience of using your platform. Overall, I must say that you have a very good system and offer great support to your customers. I found that your sellers are also of a very high standard and the platform is very user-friendly.

However, there is one area that I feel needs attention and that is the in-game items section. This section needs some serious modding done to it because sadly, it appears that some of the sellers in these specific sections are shady and even scammers. I came across some unscrupulous sellers when I was attempting to purchase game items for two particular games, namely the Marvel top-up services and the PC game EFT items. I felt that these sellers were not trustworthy and that they could cause potential harm to other users of your platform.

I would strongly advise that you consider investigating these sellers to remove them from your site completely. Your reputation as a respected online marketplace is at risk and you need to take action to protect your customer base.

Aside from the aforementioned issues, I enjoyed using your platform and while I am not a long-term customer, there may be an opportunity for me to use your services in the future. I hope you take my constructive feedback in the spirit it was intended and work towards addressing these issues. Thank you for providing a great service.

As an avid Yugioh Duel Links player, I was excited to try out PlayerUp (playerup.com) to buy a new account. I paid for my new account using my credit card and eagerly awaited the approval and contact from the website.
However, after five days had passed, I still had not received an official response from PlayerUp. Upon checking my bank account, I saw that they had eventually refunded the money. While I appreciate the refund, I couldn't help but feel a little disillusioned that I had not received any contact or explanation from the website.
Furthermore, I felt that the fact that I do not live in the US was held against me. PlayerUp labeled my account as "high risk", and it seems that I did not pass their validation system. This has left me feeling a little disappointed and even discriminated against.
Despite these issues, I will say that I am hesitant to give the website a one-star rating because I did receive a refund. I believe that this website may work for some people, but unfortunately, it didn't work for me.
UPDATE 09/05/2021: Since posting my initial review, PlayerUp did eventually reach out to me to verify my account. While I cannot delete my original review, I do feel that it is fair to update my rating to an average score, considering their explanation.

Unfortunately, my experience with PlayerUp (playerup.com) was unsatisfactory. I sold an account and gave the credentials to the buyer, who confirmed delivery. However, when I opened a ticket to get paid, I was given an ETA of 24-144 hours. I followed up with their support team on multiple occasions, but received no response. After taking my account back temporarily, I left a negative review, which resulted in being contacted by PlayerUp and asked to delete my review. I gave the account back to the buyer, but was then added to another waiting list and had to wait over 4 days to receive payment.

According to their Seller's Guide, payments are sent within 1-144 hours after the buyer confirms the account. However, when I sold my account for $180, I was charged a fee of 5.4% on top of that, causing me to receive just $156.6. Additionally, I had to pay the buyer's and my own payment processor's fee (10% buyer + 3% mine). When I finally received payment, PayPal took an additional $8.76 from me, leaving me with only $147.84. After chatting with their support team, they did send me $10 to offset the fee when I deleted my negative review. According to their Sellers Guide, they pay all fees your payment processor would charge you, but this was not my experience.

Furthermore, PlayerUp's customer support seems to be a 1-man job. Their site's chats and ticket system did not net any response, so I had to resort to messaging them on Telegram and FB messenger where they only answered once a day and for a maximum of 5 minutes of chat time.

Overall, I lost around $23 from the $180 I sold my account for. This experience cost me a lot of stress over two weeks of wait time. I would recommend being cautious before selling any accounts through PlayerUp.

I sold a 7ds grand cross account over 1 year ago and till this day i havent received my money from playerup messaging them everysingle day on telegram always saying youre issue will be resolved but its been 1 year and nothing has been resolved all this for 95usd, sended them paypal invoices nothing ofc, oh and forgot to mention theyre site is never working when you ask them for your money the site just goes down.

Sold an account for $200. The buyer was nice. Now came the time to withdraw the money. I had to chase down the playerup support becuase they took too long to credit my account with the money.

Once I tried to withdraw my money, they decided to stall the process for MONTHS.

Their first excuse was that they didn't see my invoice (even though paypal showed that they did), so I sent it again. They then made more excuses for a slow service and told me to send an invoice again. They then continued to ignore me until I started sending 1 star reviews.

It's been almost 6 months and I still haven't been paid

My order id is [protected] if you want to check it out :)

11/22/23 My produce(account) gets sold

11/22/23 Buyer and seller confirmed payment to the middleman (site owner/admin)

11/2/23 Middleman finally confirms it has completed and payment has been "processed " and i am told to wait 1-96 hours

12/3/23 I asked why I am only getting $83 same day reply it tells me all the fees

12/8/23 I ask if its normal to have payments delayed no response

12/10/23 asked what stops them from replying no response

every since December no reply

Buyers and sellers beware. Unfortunately, website owner (middleman) does not pay the sellers' money, and when you message him "why you do not pay the money?" he bans the sellers' accounts. that's why the sellers on that website don't want to deliver the purchased accounts. this website owe me about 100$, when first time after 6 month I asked him to pay my money he deduct about 15$ from cashout pending money, second time after 1 year when I asked him again "Why don't you pay me?" he deduct about 15$ again for no reason. and now he say "we owe u only small 50$" and nothing again, nothing! he does not even pay that small 50$ and has banned my account

Hello, today i am here to talk about how i was & am still owed money from playerup, i am moving very soon & was expected to recieve my money nearly 3 weeks ago, i had submitted multiple tickets, messaged moderators, went to the reddit & even texted the telegram & not a single thing back until finally i was told to submit a paypal invoice, & nothing has come back, no ETA for my money! Nothing! I am owed that money & all i wanted was to use it to help me pay for my moving company. If youre wanting to use playerup in the future id suggest not ever using it unless you feel like never recieving your money

Playerup username: Zuccery

Credits buyed about 1 month ago are not available.

In the thread created there are screenshots with details of the order: https://www.playerup.com/conversations/credits-buyed-through-credit-card-doesnt-appear.2819337/

If there is any interest about resolve this issue take a look at the link. I don't think it will be solved and I'm fine with that anyway. I'm just making this post because the site should be at least be shut down, considering the lack of information that it makes disponible for new ones and lack of moderation assistance.

It does seem easy nowadays earn money with positive reviews and advertisements about security.

Playerup is literally a SCAM. I have two pending cashouts, one was started FIVE YEARS ago and the second was started an year ago. So far I haven't received a penny. They've also shadowbanned me on their site and I can't post any threads. Last I heard from their support was on telegram on 6 April 2022. Since then they have completely ignored my messages.

Fake positive reviews. Scam site. Scam middleman. I have so many proofs!

Asking people to delete bad review and give positive review for refund and then not giving the refund.

I paid with insurance pack the seller cancel the purchase and I'm trying to get my money back they gave it back in credits, now I'm trying to cash out my credits it has been around 6 months now and still no response. In telegram they are Asking me to delete bad review and give positive review to get my money back, then they give me nothing. Don't use this website they are a big scammers and layers they are always online on Telegram and of course they are not responding! Don't lose your money for nothing in this scam website !

More than two months ago, I sold a Naruto online game account on the website. The sale was successful and the customer was happy and me as well

After about two weeks, PlayerUp released the money in my mom balance on the website, but when I came to withdraw it, the balance returned to zero. I contacted technical support and they did not respond to me before I filed a complaint against them from here. A d After they responded to me, they said send us an invoice and we will send the money to you, but they never sent me mt money,

Total $34.80.

Im trying to get my money from playerup for months now and they just ignore me , they didn't want to resolve this and pay.

When i posted a negative they just suspend my payment and threaten not pay unless i delete the review.

I have been an excellent seller on playerup platform for the past 2 years , i have over 580 postive feedback. And sold more than 700 accounts , but each time i want to take my money. I face the same issues on playerup. Either they keep my money for months or they straight up ignore you .

To be honest , i used to cope with this as i needed the business but i cant take it anymore , this just bad business management and bad treatement for any seller on playerup.

Im still open to resolving this issue with playerup team if they like to do so . Hopefully i get my money from them.

I have sold an account on 08 Oct 2023 and was supposed to be paid by 11 Oct , I shared all the required details and after sharing i marked the order as delivered and submitted a request for payment, since then the middleman is unresponsive, and there is no virtual support from the website. Playerup is scamming the sellers.

Transaction ID: [protected]

Scam website

I sold an acc on their website 3 months ago

Buyer confrims delivery

Playerup said i will get my money in 1-96 hours,but never received anything till this day

They don’t reply to any messages

They respond only after you leave a bad review

and they blackmail you to remove your review or they will ban and cancel your payment.

Everytime they come with a new excuses

I hope their website get taken down soon

i sold my destiny 2 account for 800$ everything worked fine untill the moment i should cashout my money the eta was 1-96 hours 2 months has passed i tried reaching the middleman on reddit/playerup site/telegram i got an asnwer 1 time on telegram and nothing more i keep getting ghosted,

ALSO HE KEPT SAYING HE WILL HELP ME IF I REMOVE BAD REVIEWS THAT IS ILLEGAL HE CAN GET REPORTED TO THE FTC FOR THIS!