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Marble Master
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Marble Master Complaints Summary

17 Resolved
2 Unresolved
Our verdict: Expect excellent service from Marble Master. While their resolution rate is high, always verify their service terms. Read customer testimonials, both positive and negative, to gauge their service's reliability and responsiveness. Have all relevant information ready when dealing with their customer service for efficient problem-solving.
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Marble Master complaints 19

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5:59 pm EST

Marble Master Adverts

Myself and many of my acquaintances are going to boycott your game. This is a shame as it is a game we enjoy, which is being ruined by the advert to allow for Royal Match.

Once the advert starts it takes on average over 14 minutes for that advert to leave the screen to allow your game to be played again.

As a responsible company, you should not be allowing adverts to take over the game.

You will gradually have no one left will to play

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8:51 am EDT
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Marble Master Level 1238

level 1238 logistically impossible to win- not enough blue marbles and/or turns to win 50 blue marbles. Many have the same complaint but nothing being fixed. Also no apply to get extras to help beat in; unavailable to earn since level 9. No response ever from "contact us". If you can't fix just say so ...so we can all mask over on; delete it and find another game. Willing to put up with the ridiculous amount of adds if it works but certainly not if its impossible.

Desired outcome: Some type of response

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Marble Master Soooo many ads

This game would be awesome if there weren’t so many ads. An add at every level is insane. Especially when it is the same ad every single time. I don’t mind an occasional ad to get bonuses…. But this is ridiculous. It makes what would be a fun game not fun anymore.

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Is Marble Master legit?

Our verdict: Marble Master has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores Marble Master's position as a benchmark of trust and quality within its industry. Users and clients of Marble Master can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

Marble Master earns 100% level of Trustworthiness

Perfect Trust Endorsement: Marble Master achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

By resolving 89% of 19 negative reviews, Marble Master is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.

Marble Master has received 8 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of Marble Master's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Teewee.games has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows Marble Master website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Teewee.games has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Marble Master and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Teewee.games regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Marble Master.

However ComplaintsBoard has detected that:

  • Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
  • Marble Master protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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Marble Master No Ads

This game could be a lot of fun but the ads are way to many. Even you you have the no ad feature you still get ads, same ones over and over. If I wanted the game from an ad I would have downloaded it the first time. After seeing the same ads OVER and OVER THIS GAME ISN'T WORTH IT!

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Marble Master Round 114

Round 114 has you getting 10 pearls and 12 diamonds, they are NO diamonds to get. This is the second time I’ve played a round and it didn’t have what you’re supposed to get in the round. I like this game but this is getting repetitive. Plus it’s taking to long to add more levels.

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Marble Master Warning!

I paid for no ads and guess what? I have more ads than ever! What a rip off! I liked this game and never pay but I decided to get rid of annoying ads. Well that was a mistake. Don’t waste your money! Also you can’t contact them about it. I’m very disappointed. It was a good game

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Marble Master Way too many ads!

If it weren’t for the constant barrage of ads, which is beyond ridiculous, I would have given this five stars. It’s an awesome game. The graphics are excellent and I truly enjoy playing. After about 10 minutes I no longer enjoy it because I’ve spent 5 minutes watching ads; no exaggeration!

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Marble Master Not enough levels

I have officially completed everything. I would love to play some more but there is no more and the Master level thing has yet to reset. Sad or not for this I would’ve given a much higher rating. I beat everything in less than a month, which is a first for me on this kind of match three game.

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Marble Master Way too many ads!

You can barely play two levels without ads. It’s so frustrating that I have to stop playing the game because I am spending more time on ads than the game itself. It’s borderline obsessive! I get it that there may be some but after most levels? And it takes you having to click off the ad multiple times for it to go away. I mean, come on.

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Marble Master Level 1238

Second complaint about the inability to win this level- logistically impossible to win- not enough blue marbles and/or turns to win 50 blue marbles. My original review/complaint was taken down. So sad, I enjoyed this game and was willing to pay for the entertainment. Maybe it’s the last available level as there are numerous complaints about 1238.

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Marble Master LEVELS

Sick of completing all levels and having to wait for more to come out. When they do add more it’s just around 25 new levels. Don’t waste your time with this game unless you wan to sit around and wait for these people to get back to work even though COVID has been over for a year now. Try getting back in the office and GETTING BACK TO WORK! Deleting game! GOOD BYE LOSERS!

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Marble Master Terrible

I’ve been playing the game for a few weeks and there are a lot of ads. The game itself is fine.
But today, while in the middle of playing and without clicking a single link of which there were NO links to click on, all of a sudden it opened 4 new tabs on my browser. All of the same s*x chat site.
Immediate delete and I’ll be deleting any other games I might have by this developer.

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Marble Master Enjoyed the game until level 728

I payed for no ads and enjoyed the game a lot until i reached level 728. I have been on level 728 for two weeks now. I even bought additional moves to try to get past it. No go.

Used up all my coins. Purchased. Second time.
Contacted support who were zero help.
They even have a help category- Level unpassable.
Well this level is unpassable for me.
ready to delete the game now.

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Marble Master Frustrating

I was enjoying this game in spite of the ads that “aren’t adds” after paying for no ads—however! I had to delete and reinstall to fix some bugs in the game, and my progress was not saved.
Most games you can get back into if you have a login! This has a “restore purchases” button, but it doesn’t bring back my progress. (Is that harder to configure?) Really not interested in starting from the beginning, so I guess I am done.

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Marble Master Unplayable bc of ads

Game is fun, but the ads are annoying. Play a level? Unskippable Ad. Lose a round and want to try again? Unskippable ad. Every round has at least one Unskippable ad, which is honestly ridiculous. It also triggers random pop ups on the main game screen and more than once I almost made a purchase because I was trying to click to play the next level. You can pay for no ads but apparently that doesn’t even work according to reviews. Skip.

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Marble Master So disgusted!

I would have been more than happy to keep
Playing this game, and even would have given it 5 stars… alas, I would have given 0 stars if I could have, and that’s because PORN showed up as an add. That is absolutely appalling and completely inappropriate. If my small nieces and nephews had been playing they would have been exposed to that disgusting behavior. I am absolutely appalled and will not ever be downloading games from your company EVER AGAIN!

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Marble Master Looks like Zuma but it is not Zuma

The game gets extremely annoying after about 10 levels forcing you try out special features that are unnecessary. But it does encourage people to become dependent on unnecessary special attacks. I’m sure it’s just a scam to get people to buy the special moves. Deleting this immediately after this review.

Note: when the developer responds to you it undoes your negative review. This is a trick scam artists use to inflate ratings for bad games like this one.

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Marble Master Fun but frustrating game due to technical issues

This could be a 5 star game, but is just too buggy. I paid for ad-free version, but still have to play ads to rewind or gain rewards. I wouldn’t even mind that so much if it actually rewarded you for sitting through the ad. Half of the time, the game crashes after I’ve watched the ad and I don’t get the reward anyway and have to start the game over. It also glitches frequently in the middle of a level and freezes for minutes at a time or sometimes just crashes completely.

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Marble Master Ads out of control

I paid to remove ads but it doesn't matter. The game will randomly open an ad that switches me to the App Store in the middle of a level. This happens repeatedly and nothing fixed it. I emailed the developer but they asked for screenshots then never answered.

It makes the game basically unplayable. It's a shame because I really enjoy the actual gameplay but no one can play a game that does this in the middle of every level over and over, especially after PAYING to remove ads.

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Mimi10188
, US
Sep 24, 2023 2:46 am EDT
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How to save progress? I can't find how to sabed Progress.

Overview of Marble Master customer experience

Marble Master, a game developed by teewee.games, has been receiving numerous complaints from consumers. Players have reported experiencing glitches, crashes, and freezes while playing the game. The game's controls have also been criticized for being unresponsive and difficult to use. Additionally, many players have expressed frustration with the game's in-app purchases, which they claim are necessary to progress in the game. Overall, Marble Master has received negative feedback from consumers due to its technical issues and frustrating gameplay mechanics.
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