PlayerUp review: Does not refund my credits

Subject: Urgent Request: Convert Credits to Bank Refund

Dear PlayerUp Support Team,

I hope this message finds you well. I am writing to address the current situation regarding the credits I have received on the platform. While I appreciate your effort in addressing my concerns, I kindly request that you expedite the process of converting these credits into a direct refund to my bank account. The request is now over 16 days ago and you have not sent me back my funds.

Given the nature of my initial experience, it is crucial for me to have the funds returned to my bank account as soon as possible. This not only aligns with the terms of our initial transaction but will also help in restoring my trust and confidence in PlayerUp's services.

I understand that PlayerUp values its users, and I am confident that my request will be handled promptly and efficiently. Your attention to this matter is greatly appreciated, and I look forward to a swift resolution.

Thank you for your understanding and cooperation.

Regards,

Jamie

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