The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
RegClean Pro. Include Special Disk Cleaning ToolsWAS CHARGED TWO TIMES FOR SAME PRODUCT

I was trying to get the activation key and was sent back to the beginning of the check out page and was ask to feel it out again and now I paid twice for the same product. you will notice on the reference number: [protected] and [protected] or the same products. and I did not intend to get them twice. I only need it for my computer. not to pay for it twice.

WAS CHARGED TWO TIMES FOR SAME PRODUCT
WAS CHARGED TWO TIMES FOR SAME PRODUCT

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • Systweak Software's response · Nov 27, 2013

    Dear Lawrence H Tyrone
    Your purchase with us has been refunded. Here is the refund confirmation page link below:
    https://systweak.cleverbridge.com/305/p/47652009-RJkZGSUxmAp3jrHcqgrY
    In case you need any further assistance, please reach us at http://support.systweak.com.
    Regards,
    Systweak Software

Responses

  • La
    Lawrence H Tyrone Aug 11, 2013

    I just want the one overpaid payment to go back to m PayPal account.

    Comments
    Comments

    0 Votes
  • Sy
    Systweak Support Team Nov 27, 2013

    Dear Lawrence H Tyrone

    We have processed a full refund of your extra purchase. You should be receiving it soon.
    In case you need any further assistance, please reach us at http://support.systweak.com.

    Regards
    Systweak Software

    0 Votes
  • We
    Wellecomme Nov 05, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Uw cleverbridge-referentienummer: [protected]

    Betalingsgegevens
    We hebben uw betaling via iDEAL ontvangen.
    Uw producten
    Aantal Productnaam Levering
    1 Advanced Driver Updater elektronisch

    Downloaden
    Your License Key:
    [protected]

    The program will be registered.
    U bent geabonneerd op een product waarvoor meerdere betalingen zijn verschuldigd.
    De volgende betaling van € 24, 14 is verschuldigd op [protected]
    1 Include Special Disk Cleaning Tools Electronic

    Downloaden
    Please download Include Special Disk Cleaning Tools by clicking the download link above.

    This version is the full, pre-registered version. You don't need a license key to activate it.

    This is not true I have to buy a new license

    U bent geabonneerd op een product waarvoor meerdere betalingen zijn verschuldigd.
    De volgende betaling van € 11, 50 is verschuldigd op [protected]

    E-mail: [email protected]

    Ondersteuning voor betalingen en orders
    Als u vragen hebt over betalingen of orders, neem dan contact op met de cleverbridge klantenservice.

    Met vriendelijke groet,
    cleverbridge Klantenservice
    cleverbridge AG
    Gereonstr. [protected] Keulen - Duitsland
    Management: Christian Blume, Reinhard Wille, Martin Trzaskalik, Craig Vodnik
    Voorzitter van de Raad van Commissarissen: Dr. Michael Inhester
    Rechtbank voor registratie: HRB 58900 - Kantongerecht van Keulen

    0 Votes

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