Restoro
reviews and complaints

As someone who has been a victim of hacking for over a year and a half, I decided to clean up my computer by deleting some files and adding a VPN and encrypted email service. Thinking that there might be leftover junk on my computer that was causing it to run slowly, I searched for a good review and found Restoro. However, my experience with Restoro did not go as planned.

I paid $45 for Restoro to clean up my computer, and after a three-hour scan in safe mode, it ended up "broking" my computer. My VPN would no longer load, and several other programs were not working properly. Although I showed Restoro's customer service staff the screenshots of what wasn't working and told them the programs deleted from my Windows components, every time I wrote a letter, the same thing happened. Every new customer service agent responded without knowledge of my problem, asking me to re-explain everything.

To get quicker service, I tried going on chat twice, but wait times were long and the screen would disappear despite waiting. Every day, I received a new representative asking me to get on chat to resolve my problem. After a week of faithful attempts at getting help, the last customer service representative finally sent me the instructions to delete Restoro from my computer. However, they did not mention a refund, and I have had enough.

In conclusion, Restoro's customer service is inept and systematic, making it very difficult to get substantial help. Though I don't think they are scammers, I urge others not to download this program, and instead to try to find better cleaners out there for their own sanity's sake.

When it comes to online ordering, Restoro offers a 10% discount pop-up screen for customers who filled out the order form but decided not to make a purchase. Some may find this a bit cheesy and would prefer if the company just lowered the price for everyone from the get-go. However, the download process after running the debit card is quite simple and straightforward. The downloaded "trial version" comes with a key that activates the product, which is great for those who want to give Restoro a try before committing to it.

One user had an issue with their Windows 10 Update, which kept giving them an error code 0x***c1 and prevented any updates from being installed. They've tried several Microsoft "fixes," but nothing seemed to work. After researching, they stumbled upon Restoro, which promised to fix the update problem. So, they decided to purchase it with the 10% discount.

Unfortunately, Restoro did not fix the Win 10 Update issue even after running it multiple times. While it may have fixed other issues that the user wasn't aware of, they concluded that it was a waste of money, especially since the company's return policy seemed too troublesome to go through for a $37 refund. The user's opinion is that others should save their money and not buy Restoro.

The user tried Restoro one more time, hoping for a fix, but still with no success. They then decided to look into the company's refund policy, which reportedly takes 60 days to process. After filing a complaint ticket, the user received an email from the company promising a refund. While the refund process may take up to two billing cycles to be completed, the user was grateful for getting their money back.

In conclusion, the user thinks that Restoro's questionable purchasing practice and complicated refund policy make it a complete waste of time and money. They suggest using an alternative program like AOMEI Backupper, which they used to clone their operating system from an older disk drive to the SSD drive that was corrupted.

I recently had the misfortune of falling victim to Restoro, a seemingly helpful software that ended up being a costly and stressful experience. Upon purchasing the software for $42, I discovered that there were issues on my computer that needed to be resolved. Unfortunately, when I contacted their customer support line, the person I spoke with did not speak English well and there were others in the background that could also be heard speaking with customers.

As I explained the issues I was having, the support person began to escalate the situation, claiming that my problem was extremely serious and required backline support. This caused me to become concerned for the safety of my personal information and the security of my computer. Eventually, I was told that the backline support would cost $600 dollars to remote in and diagnose and then resolve the issue.

Unwilling to pay such a high price, they lowered the fee to $300, and the backline support guy was ready to remote in and "fix" the issue. Unfortunately, this turned out to be a scam and I wasted a great deal of money and time. Therefore, I recommend AVOIDING this company entirely. They claim to be Microsoft approved, which is not at all accurate. In fact, Microsoft has officially stated that Restoro is not safe (see https://answers.microsoft.com/en-us/windows/forum/all/is-restoro-a-safe-website/33a40afd-74ed-4e9d-b57e-201e65cda0ad).

It is my understanding that Restoro is simply a bunch of actors trying to make you think your computer is in need of repairs so that they can take your money and possibly even gain access to your devices and home network. Additionally, they even attempted to make another charge to my credit card a year later for a new subscription. I disputed this charge, but they still got away with some of my money.

In conclusion, please do your research and avoid Restoro. They are not helpful and are simply using manipulative tactics to take advantage of unsuspecting customers. Please spread the word and share this review to prevent others from falling victim to this scam.

My recent experience with Restoro left much to be desired. Despite a recommendation from a trustworthy source, the software failed to solve my issues with my Windows 10. After attempting to activate the program, I noticed that Restoro had called me twice within a half-hour. When speaking with customer service, the representative seemed to pay little attention to the details of my situation and only provided canned responses. Eventually, I allowed the representative remote access to my laptop, and he reran the software; this time, looking at the event viewer, the representative claimed my computer had more errors than he had ever seen. Seeing this as a red flag, I asked for my money back, but the representative became hostile and suggested that there was no other way to fix my issue. Although a money-back guarantee was in place, the experience left me feeling uncomfortable and doubtful. To their credit, Restoro did follow through on their promise and refunded me promptly. While I'm not sure what they may specialize in fixing, I personally would not use them again. The customer service and approach to problem-solving simply did not meet my standards.

I had a frustrating experience with Restoro, a software that appeared on my Lenovo T480 after a Windows update failed to install in July of 2022. Upon downloading the software, which I believed was a solution provided by Lenovo, I soon realized that I would need to pay $44.89 to perform the repair. However, after receiving my activation key and attempting to activate the software, I found it ineffective.
When I called Restoro's phone number, I discovered that they were located in the Philippines and that their representatives had thick accents, which made communication difficult. Nevertheless, I allowed the representative to access my computer remotely, thinking this would allow her to activate my software. Instead, over the course of a 12+ hour remote session with numerous technicians, Restoro disabled my USB ports, the ability to save to my local drive, and even system settings. To make matters worse, they demanded $641.99, effectively holding my computer and data hostage.
Multiple technicians accessed my laptop over the following week, each adding additional problems. The company's remote connection now caused my computer to crash and reboot every 40-50 minutes. My USB ports had been disabled, leaving me unable to backup my critical data files. When I contacted the company again, they only offered a partial refund, arguing that "some services had been provided," even though my computer had been left inoperable.
After a frustrating series of negotiations, I eventually took my computer to a local repair company, which was able to fix it in 48 minutes for only $60. Despite Restoro's claimed "60-day money-back guarantee," I have yet to receive any refund from them. All in all, I would not recommend Restoro to anyone - their incompetence, disorganization, and fraudulent behavior left me with a great deal of frustration and a sense of being ripped off.

I recently had some issues with my aging PC, and wanted to find a way to speed it up and optimize its performance. Research led me to Restoro, a software program that supposedly finds and fixes errors, removes unnecessary programs from start-up, and improves overall performance. I decided to give it a try, and downloaded the software to run a scan. After finding a multitude of errors, I paid $26 to have them repaired. However, soon after the software stopped working without any explanation, and the page displaying the scan results just disappeared.

Attempting to restart the program and see if the errors were still present, I was prompted to restart my computer in safe mode - something I had never seen before in the 8 years I've owned this machine. I then called the support number listed on my receipt, and that's when things became complicated. The support technician was condescending and patronizing, and did not explain any of the steps she was taking when remotely accessing my machine. She initially claimed that my IP address had been exposed, and that a virus scan was needed immediately. However, the software itself had initially found no viruses, so I was confused and skeptical.

The sales pitch started thereafter, and I found the tech extremely pushy and annoying. She repeatedly interrupted me and put me on hold to talk to her supposed manager, who could somehow magically resolve my issues. Despite my protests that I couldn't afford the $150 repair fee at that moment, she continued to harangue me and try to convince me that it is absolutely necessary to fix the PC immediately. I was on the phone with her for more than an hour and a half, with no clear resolution in sight.

Ultimately, I was not impressed with the sales pitch or the support I received. It seemed clear that the technician was simply trying to sell me additional services rather than help me resolve the original issue. After hanging up, I found that my computer did in fact run a bit faster after the excess programs on start-up were removed; however, I remain uncertain if any of the software's fixes were the cause of the improvement. While the software itself appears to be legit, I was turned off by the high-pressure sales tactics and lack of transparency regarding the nature of the repairs that were supposedly needed.

I recently had an issue with the Microsoft photo app not saving edits, which led me to attempt to download the software Restoro from restoro.com. However, I had difficulty obtaining the license key and had to call their 800 number to finally receive it. During the call, the assistant provided me with a free review of my laptop which showed over 14,000 supposed Microsoft warnings and pages of malware and trojans listed. Feeling alarmed and deceived, I agreed to a $300 contract to address these issues, despite doubts and a lack of other problems with my laptop. The engineer I was referred to quickly solved my photo app problem but took 2-4 hours to fix the other issues. The next morning, I realized I had been deceived and contacted customer service for a refund. After some difficulty, I was offered $257 back, but to my surprise, I received a full refund for both the $50 download charge and the $300 service agreement. While I am pleased with the refund, I cannot overlook the deceptive practices of this company and question how I could have fallen for their scam. I continue to receive popups from them, warning against more malware coming into my laptop. Overall, my experience with Restoro left me shaking my head in disbelief.

Restoro is a software that I stumbled upon when I clicked on a scoring icon from my Nero software. Given that my computer had been performing poorly, I saw it as a relatively inexpensive way to have a professional inspect and fix any issues. However, it wasn't until I purchased the software that I had a conversation with a courteous yet aggressive customer service representative (CSR), who informed me that I would need to speak to a higher-level representative to evaluate the situation.

The higher-level representative signed into my computer, and I stayed close by to see what was being done. I must admit that I didn't fully understand what was being done, but my computer's performance and speed improved after a few hours. Before the higher-level representative finished their work, they assured me that they would follow up with me the next afternoon to check if everything was running smoothly. Unfortunately, I had a chemo treatment the next day, and I wasn't able to be home to take the call.

When I finally signed into my computer, I noticed no improvement in my computer's performance. In fact, it was worse than it was before I initially purchased Restoro. I am fighting cancer and haven't had the energy to reach out to the company to request a refund or a fix. I feel embarrassed that I fell victim to their aggressive sales techniques and didn't adequately consider my financial circumstances, especially when I'm dealing with a severe illness.

I ultimately decided to go with a well-known, local company instead of Restoro. If it wasn't for my vulnerability due to my health condition, I would never have allowed myself to fall prey to their tactics. In hindsight, I recognize that I gave way too much information to the CSR and should have been more prudent with my choices.

All in all, Restoro did not deliver on its promises, and I regret giving in to their tactics. It has come at a steep cost, both in terms of finances and emotional stress. I feel shameful that I let myself be taken advantage of, and I hope that others in a similar situation are careful before making any purchases from such software companies.

When I purchased Restoro to upgrade my computer from Windows 8 to Windows 10, I was met with several red flags that left me feeling uneasy about the product. Despite my best efforts to resolve the installation issue on my own using various solutions, I was still unable to complete the installation process. This led me to try Restoro, which immediately raised red flags with its outdated activation process that required the buyer to call an 800 number.

After successfully installing Restoro, I ran a scan which discovered 1700 fixes. However, the product was unable to progress past 70% during the next phase of analyzing the fixes, which led to the dreaded blue circle of death. In an effort to resolve the issue, I was forced to call tech support, which only added to my growing skepticism about the product.

The agent who assisted me during the call seemed surprised that I had bypassed the activation process without calling first. He also tried to convince me that my computer was compromised with malware and needed to be repaired immediately at a cost of $600 for three years. This was an outrageous price, and I found it concerning that the agent was trying to manipulate me into purchasing unnecessary repair services.

During the call, the agent listed over 57 trojans and identified several other issues, which he claimed were plaguing my computer. However, he was unable to provide concrete evidence to support his claims, and I became increasingly convinced that he was trying to exploit my fears and anxieties about my computer's safety.

In the end, I decided to manually remove the identified items and run CCleaner to search for compromised registry files. After finally completing the Windows 10 Pro installation, I took my computer to a local repair store and had it scanned for viruses and trojans. To no surprise, the results came back negative, confirming my suspicions that Restoro is not a trustworthy product.

Overall, I would caution against the use of Restoro, as its outdated activation process, unreliable analysis, and unsettling sales tactics make it an unappealing choice for upgrading or repairing a computer.

I recently had a problem with my desktop PC's DVD/CD-ROM player and after doing some research online, I came across Restoro. The website was recommended by a reputable tech website, and I decided to purchase a one-time license for AU$34.95 to fix any registry issues that might be causing the problem. Unfortunately, when I tried to utilize the license key, the fix option was unavailable, and I was redirected to the sales page recommending an upgrade to the "Pro" version. I called Restoro support for assistance, and they helped me apply a temporary license key to force a scan and fix identified issues. During the scan, the support person found numerous trojans via Sysinternals and thousands of warnings in the event log.

The support person claimed the issues were urgent and needed to be resolved immediately, quoting $350.00 for what she estimated to be at least 3 hours of work. However, I was wary of the cost, and I asked her for a second opinion. This caused her to become extremely pushy and aggressive and rudely accused me of not understanding the severity of the issue, even though I wanted the problem resolved appropriately instead of being panicked into an impulse purchase. Eventually, I decided to end the remote session and the phone call after an hour of frustrating back-and-forth.

After the call, I decided to do my research online, and I stumbled across a Microsoft Youtube tutorial on "Malware Hunting with Sysinternals Tools," which helped me resolve all the remaining threats. I also found a 14-day free trial of CCleaner software, which was recommended by several reputable tech websites. The CCleaner trial was much more effective than the single-use license of Restoro in resolving the issues, and it only cost me AU$14.34 to upgrade my Norton service to include Secure VPN.

In conclusion, while Restoro had initially seemed like a good option, the lack of a free trial made me skeptical. The pushy, aggressive behavior of the support person increased my skepticism, suggesting that she was trying to oversell the difficulty of the issue and scare me into making an unnecessary purchase. In comparison, CCleaner was much more effective in resolving the issues, and at only AU$39.95 for a full year subscription, it is a far more reliable option for maintaining my PC in the future.

As a computer user, I recently decided to try the Restoro software on my Windows 7 machine. Unfortunately, I was quite disappointed with the results. Instead of improving my computer's performance, Restoro slowed it down significantly. To make matters worse, the software also identified my trusted WebRootSecure Anywhere antivirus program as malware and advised me to remove it from my system.

I was very concerned about these findings, especially as I have used WebRootSecure Anywhere for several years with great success. Not only did my programs run slower after running Restoro, but I also found it hard to trust the software's analysis of my system. So, I decided to search the internet for other ways to fix my computer's registry.

To my delight, I found that there was a built-in utility on Windows 7 that could scan the registry and fix any errors. I took note of the Command Prompt command 'sfc /scannow' and ran it on my system. The process took some time, but it fixed all of my DLL files and restored my computer's performance to its original state when I first set it up three years ago.

I should also mention that I had tried other system repair programs before Restoro. Unfortunately, these too had been ineffective in repairing my registry problems. So, it was a great relief to find that the built-in utility was the best solution for my particular issue.

One more thing I'd like to bring to everyone's attention is that I recently experienced a strange incident with my backup computer. I had put it in sleep mode one evening, but when I tried to start it up the next day, I discovered that both of my hard disk drives had been wiped clean! The Windows 7 installation disk was unable to find anything that could be repaired or recovered on either drive. If anyone has experienced something similar, please share your experiences here.

In summary, my experience with Restoro was not a positive one, and I would not recommend it to others. Instead, I would suggest using the built-in utility to scan and repair your computer's registry – it's a safe and reliable option that has worked well for me.

I recently purchased Restoro software to fix the loss of audio that occurred after installing a latest Windows 10 update. Unfortunately, it did not succeed in resolving my problem with the sound issue. Thus, I contacted Restoro customer service to report the matter. A technician attended to me remotely and attempted to fix the problem by taking control of my computer, but he was unsuccessful after almost an hour. Surprisingly, he terminated the session thoughtlessly without any explanation or further instructions. Consequently, I contacted Restoro customer support again to seek clarification, but unfortunately, I had to leave a voicemail. Despite this, I didn't get a response, but instead, I received an automated email which didn't answer my questions satisfactorily.

I decided to ask for a refund, since Restoro couldn't provide the solution I required. However, the female representative that I talked to during the refund process was hasty and unprofessional. Her speech was too fast, making it hard for me to get her name. After she promised to send a confirmation email for the refund, she hung up on me! I waited for over two days and didn't get any confirmation email, so I called back to find out more about the delay. I spoke to "Jose," who promised to contact customer service for me and give me feedback shortly. However, he also abruptly hung up on me before saying goodbye or giving any further details. Nonetheless, he later called back to confirm that he had contacted customer service about the issue and it would take about 24 to 48 hours for me to receive the confirmation email.

Despite receiving the refund confirmation eventually, I was disappointed with the ordeal I went through without gaining any solutions. I felt frustrated by the lack of access to efficient customer service representatives who could have addressed my concerns properly without being rude or insensitive. In the end, I had to contact my local computer technician to fix my sound issue remotely, which they did in under 20 minutes and with a lower cost. While I appreciated Restoro's efforts to help, the experience was not a pleasant one, and it didn't inspire any confidence in their product or service.

I wanted to share my personal experience with Restoro.com. I purchased a license for their service at the beginning of last year. Soon after, I received a call from someone claiming to be a representative from Restoro. They ran some tests on my computer and claimed to have found a virus. I was then told that I needed to pay around $300 for removal. However, I decided to take my computer to an in-person technician to get it fixed instead.

Months later, another Restoro representative called me and informed me that I had not used any of my benefits and was therefore entitled to a refund. However, to get the refund, he needed to connect remotely to my computer to uninstall the services. This sounded suspicious to me, but I checked the Restoro website and did indeed find that this was their standard procedure.

So I allowed the representative to connect remotely and uninstall the service. But things took a turn for the worse when he asked for my bank account numbers to process the refund. I demanded that the refund be sent to the last method of payment used, but he insisted that this was not possible. I then had to log in to my laptop to get my bank account numbers, and the representative proceeded to take control of my computer.

I noticed that he had created a mock screen, and when he came back on 10 minutes later, he told me that he had accidentally deposited $4000 into my account and needed me to send it back. I quickly realized that this was a lie because I was also logged into my bank account on my phone, and the balance had not changed. The representative then became aggressive, swore at me, and hung up.

I am sharing this review to alert others to the potential scam artists that are using the Restoro name. If this is not an accurate representation of Restoro's services, then I urge you to look into this matter and ensure that people are not being scammed in your name.

Yesterday, I decided to try out the Restoro software from their website, restoro.com, and paid for a 24-hour license to fix some slight computer issues I was experiencing. However, after receiving an activation license, I encountered several problems that left me convinced that this company is not legitimate.

After entering my activation code and clicking on the "Fix Problems" button, Restoro shut down abruptly, and I had to restart the program. This meant that I had to wait for about ten minutes while it did a full scan before it presented me again with the "Fix Problems" button. Unfortunately, when I tried to use the button again, the program shut down again, an experience that left me feeling frustrated and helpless.

I quickly contacted Restoro's tech support, and after a brief wait, someone picked up. However, instead of addressing my complaints or providing useful troubleshooting options, the support agent seemed more interested in gaining remote control of my computer screen. When I asked why, he suggested that I might have done something wrong and wanted to view my screen to get a better idea of the issue.

This suspicious response did not sit well with me, and I insisted that he should be able to resolve the issue without accessing my computer. Unfortunately, he kept insisting that he could only help me if I granted him remote access. I refused, and he then suggested that I had already used the service, and therefore, I could not get a refund. None of these responses left me feeling any more certain about Restoro's legitimacy.

I clearly explained that I needed to cancel the transaction because I had been sold a defective product that did not work, but he did not offer any helpful solutions. Given the unsatisfactory responses I received, I asked for my money back, and he promised to send a refund request that would take 48 hours to process. I informed him of my intention to air my complaints online if things did not change.

Overall, my experience with Restoro was not good, and I do not recommend people to use their software. Based on my interaction with their support staff, I doubt that they can fix any computer problems as they advertise. I will update this review when I receive feedback regarding the refund.

When I first downloaded Restoro, I had high hopes for the anti-virus software. My main objective was to update my drivers for my new computer and eradicate any malware that may have been lingering in my system. However, after activating Restoro and being informed that it had the capability to solve all of my problems, I was met with unexpected results.

From the start, my interactions with Restoro were nothing but frustrating. The technicians assigned to help me were incompetent, to say the least. They convinced me to pay for a one-time technician support session and proceeded to downgrade my operating system to Windows 10 for no apparent reason. The downgrade caused a major setback as my apps would not function correctly. As a result, I contacted Restoro again to restore Windows 11 and fix all other issues that arose.

The second technician I talked to could not even download Windows 11 correctly, which led to further confusion and problems on my end. I observed them attempting to download the operating system while bypassing the external DVD driver requirement, and when the download was complete, I could not even install Windows 11 due to file issues. At this point, I was not sure if the technician was qualified to help me.

To make matters worse, when I requested a full refund for the $150 technician support session, I was told I would only receive a partial refund - they would refund me the amount I paid for the yearly subscription (~$45) and for only part of the technician support. After several hours of dealing with incompetent technicians and poor customer service, I was left feeling disillusioned.

Overall, my experience with Restoro was a disaster. I had to reset my computer to its original state to solve all the problems that occurred during the technician sessions. The money I paid did not reflect the quality of service I received. As such, I would not recommend Restoro to anyone, and I hope that others do not have to go through the same ordeal that I did.

My experience with RESTORO was less than satisfactory, to say the least. I originally purchased the program for $120.00, despite the website only charging $82.00. I thought this was a great deal and was excited to try the program out on my new computer. However, almost a year later, I received a text demanding that I contact them immediately or be charged $249.99 for an "auto-renewal" - more than double my previous charge. I was shocked, as I had declined this option when I first purchased the program, and my subscription was supposed to be valid for another year or so.

I promptly reached out to their customer service team, only to find that there was no actual human interaction to be had. The phone numbers listed on their website are automated, and after long holds, I was simply hung up on. The only time I received a response was when they wanted more money. Their email responses were robotic and unhelpful - they claimed to have no idea what I was inquiring about, despite me sending them their own receipt as proof of my subscription's validity.

What disappointed me the most was the complete lack of customer service. It felt like they only cared about getting more money from me, rather than actually helping me with any issues I had. Their text was threatening and unprofessional, and the fact that their phone numbers are essentially useless made me feel like they were intentionally trying to avoid talking to their customers.

All in all, I would not recommend RESTORO or their program. The lack of customer service and unprofessional tactics just aren't worth it, despite the lower initial cost.

Before considering Restoro, it is important to do your own research and check various sources in order to get a clear understanding of what you are getting into. IT experts are known to advise against the use of Restoro, so buyer beware! Although it may boast extensive scans and claim to identify several issues and viruses, be warned that some of these are just imaginary and meant to scare you into purchasing the software. In fact, the scans may even show certain files as missing when they are not, due to Restoro scanning 32-bit instead of 64-bit.

Furthermore, purchasing the software does not necessarily guarantee the solution of the issues outlined in the scan. Some customers have experienced issues with their Restoro serial keys being recognized, and upon contacting customer service, have been pressured into purchasing service contracts. These contracts may have hidden recurring charges that you may only become aware of after checking your credit card statement.

In some cases, Restoro may even log into your computer remotely, scanning it with free apps such as systernals, in an effort to convince you of even more problems. It is important to keep in mind that reputable companies such as Microsoft Techs, Kaspersky, and Malwarebytes are reliable sources that can provide honest opinions about the software.

There have been countless horror stories about Restoro, with some people reporting exorbitant fees charged for supposed virus and malware removal, only to later find out that their issues were easily fixable via simple driver updates. As an IT expert with years of experience, I have witnessed firsthand how these practices can be misleading and even frightening for people who are not familiar with the industry. It is always wise to heed the advice of trusted experts and to proceed with caution when using software like Restoro.

It is also interesting to note that the owner of Restoro, Nochi Dankner, went to prison for other crimes. This only adds to the growing concerns about the software and the company behind it. In summary, before making any decisions about purchasing Restoro, it is imperative to do plenty of research and to reach out to reliable sources to ensure that you are making an informed decision.

and understanding throughout the entire process.

In summary, my experience with Restoro was a complete disaster. The program claimed that my PC had thousands of harmful files and errors that needed fixing, but it failed to deliver on its promises. The lack of transparency and communication from their customer service team, the persistent attempts to remote into my PC, and the software's inability to deliver on its claims made me very suspicious of this program. Furthermore, the fact that Malwarebytes identified Restoro as a scam and detected 34 pups in the registry only confirmed my initial suspicions. It was only thanks to third-party payment platforms that I was able to obtain a refund and avoid any further damage to my computer. Based on my experience and the reviews from reputable sources, I would not recommend Restoro to anyone.

Restoro is an app that claims to provide a unique service, but its effectiveness has been called into question by a number of reviewers. Some people have reported that Restoro does not actually fix any computer issues, and may even cause harm by deleting information from the Windows Registry. According to Microsoft and other sources, Restoro is not a necessary app for Microsoft operating systems and users are better off using McAfee to protect their computers from malware. Moreover, Restoro seems to operate more like a scam than a legitimate company. The app asks for a yearly subscription fee for services that are unnecessary, and there is no customer support available to help users who experience problems. When users try to ask for a refund, Restoro refuses to honor its money back guarantee and gives customers the runaround. Restoro's staff may appear gracious and helpful, but their approach is deceptive and designed solely to extract money from unsuspecting consumers. As a result, it's important for users to be cautious when considering Restoro, and to opt for more reputable companies to repair their computer issues.

When I first turned to Restoro to help me with my external 2T drive, I was hopeful that they could provide me with some useful information. However, I quickly became disappointed with the service I received. They insisted on conducting a diagnostic on my computer with the drive plugged in, which ended up taking several hours. While they were able to determine that my drive was no longer functioning, I was left with more serious issues that needed clearing up on my computer.

Despite these initial issues, I was willing to give Restoro a positive review when I was told that all of the errors had been fixed. Unfortunately, when I attempted to restart my computer after the service, I found that there were still problems that needed to be addressed. When I tried to contact customer service, I was given the runaround, with representatives telling me to try restarting my computer multiple times without any success.

I eventually decided to demand a refund of the $127 I had paid for the service, along with an additional $30, feeling that I had not received the service that I had paid for. Unfortunately, I have yet to receive any response from Restoro regarding my refund request, leaving me to seek out a new computer technician to remove the damaging system they had installed on my device.

While I cannot speak to the experiences of every Restoro customer, I would urge anyone considering using their services to think twice. From my personal experience, their technicians were unable to effectively clear up the issues with my computer, and they ultimately installed a system that rendered my device unusable. I hope that by sharing my experience, I can spare others from having to deal with the frustration and disappointment that I experienced.