ParetoLogic Customer Service Contacts
Victoria, British Columbia
Canada - V8R1J6
After I run the program, I have an error message saying the process is incomplete
Also, when I click on "Fix" I have a window popping up demanding that I renew my subscription - but it's not due untel November 2020.
The website is no longer there.
I need problem to be fixed or a refund of remaining 6 month.
Will provide inv cc if required.
I installed Reg Cure in the past and have pareto logic pro installation in my computer. I ran my anti viru...
I uninstalled this 6 Months ago as it was useless, on the invoice were they are automatically billing me, it...
I bought Paretologic protection software and installed it on my PC. The moment I installed it they signed me up for an auto renewal and later they charged me without my notice!
I contacted Paretologic and asked for my money back but they did not reply. So I had to call my bank and block these guys from any further charges. Another problem appeared when I tried to delete Paretologic software from my PC!! I wasn't able to delete all the files! So I also had to uninstall the whole system! Avoid at all costs!
Nom : RION
Prénom : Valère
Objet : subissant une déconnexion permanente d'Internet Explorer, j'ai essayé PC Health advisor en vain : j'ai toujours les mêmes problèmes ; impossible d'utiliser Gmail dans des conditions normales. Le problème est récurrent sur SURFACE PRO alors que sur le PC fixe, je ne rencontre aucun problème. Je souhaiterais annuler la licence PC Health advisor qui ne m'est d'aucune utilité. Merci de m'indiquer comment me faire rembourser de la transaction effectuée ce 28 septembre 2016.
I paid for this service about 10 days ago with a guarenteed 60 day refund police. The system never mad a change to my computer..it ran for over 90 minutes when used...then the site disappeared from my computer. This is not acceptable and I demand a full refund as issued by the company. I have a much more reliable company now that has done what this regcure pro site never did.
My computer was infected with a virus. Ordered product, connected to a "technician". Negotiated a price for services & 1 year subscription ($185 for 1 year @ $15 / mo.) . Was informed i could pay for entire 1 year subscription up front. I did so. "technician" needed remote access to my computer in order to find virus & remove it to fix my computer. Long story short, "technician" installed malware in my computer. Not only that, 1 month later advanced tech solutions attempted to sneak money out of my bank account for subscription i already paid for up front! They did this again for the following 2 months to no avail, so they cancelled my subscription. To this day, i have not received a refund for them doing absolutely nothing but messing up my computer even more than it was already. These people are nothing more than cybercrooks. Stay away from speedy pc pro. It is nothing but malware. . A plea to the us attorney general & all law enforcement: please investigate, arrest & imprison these crooks! I will happily cooperate if necessary. To the general public: please do not believe their feeble attempts at damage control! I know they will read this & they will say anything to keep their scam going. It's all a pack of lies!! You've been warned!
I was billed again after 6 months for what was suppose to be a 1 year subscription. I never authorized Speedy PC Software to make automatic renewal claims on my credit card, and they have miss-stated the price. The terms I signed up are 1 year for $19.95. Now they claim it is $19.95 for 6 months. I would never grant an automatic renewal on a service I had never tried and they are now doubling the price.
I should have suspected this company had illegitimate business practices. Their sales person gave me the most pushy and desperate hard sell for a different service which costs hundreds of dollars. When I told the guy I would think it over and talk to my wife he urged me to go get her while he was on the phone. I declined since I was getting angry by that point. Then he asked me why I wasn't capable of making decisions myself. These people are jerks and I will tell the world about it if I have to for a refund. I'm not going to pay them twice for what was suppose to be a 1 year offer.
Please contact me at the phone number or email address below
My computer has slowed down lately. A have AVG Pro Internet security, which comes up with a Malware detection...
Last year i purchased regcure pro cleaner. I understood that any renewal would be optional. Subsequently have...
I subscribed for program of Speedy Backup. I registered on the website and paid for this program about $1...
I have paid for RegCure Pro software, and it has been downloaded to my computer. The Order number i...
Thank you for your email.
Our records indicate that Order PTLC-U240413-38SEA was refunded on October 29, 2013. The funds should have been returned to a Mastercard. No [protected] E-mail [protected]@hotmail.com
If you have not yet received this refund, we would like to request that you please contact our billing company, SafeCart, for further assistance.
Their toll free number is [protected] and their phone hours are Monday to Friday from 6am to 5pm PST.
ParetoLogic Customer Support
Hi RonaldEric Ball,
You sent an automatic payment to SafeCart®. Here are the details:
Subtotal: $19.97 USD
Tax: $0.00 USD
Total: $19.97 USD
Product: RegCure Pro - 1 RegCure Pro License
Merchant Name: ParetoLogic
Customer Service Email: [protected]@safecart.com
Customer Service Phone: [protected]
Automatic Payment Details:
Order Id: PTLC-U240413-38SEA
Billing Cycle: Every 6 months
Payments Start: April 24, 2013
Next Payment Due: April 22, 2014
Next Payment Amount: $19.97 USD
Payment Method: MC
Credit Card Number: 522134****3435
To change or cancel your agreement, log in to your SafeCart® account at www.safecart.com/new-login/.
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Please do not reply to this email. This mailbox is not monitored and you will not receive a response.
purchased RegCure Pro installed and it basically rendered my computer useless, wiped everything, all history, all settings, corrupted all my printers/scanners/anything "attached' to the system - then I did the most stupid thing I could have ever considered, I attempted to contact them via the Support section, it will not recognize my email address therefore it will not allow my issue to be registered with them for resolution, now considering this is the same address they actually sent the software to for the upload that one remains a mystery, anyway you ###, s where I come for our laws protect me against people like you, you will not get my $$, just some abuse along the way and hopefully enough people read this to appreciate your product is crap and you are just thieving mongrels
WRM 13 7 13
Have used Regcure for a couple of years satisfactorily. Now after renewing the program is causing problems.
After a scan the program advises that it needs to reboot, but the reboot fails.
Windows then goes into Restart Repair which eventually advises that it cannot repair the computer, saying that a recent software or hardware installation is the problem. No such change has been made!
A complete shutdown and power down, followed by a re-power and reboot is followed by a normal start, which is the situation until the next scan by Regcure.
Have now disabled RegCure, and if problem is not resolved, I will uninstall.
This software destroys Windows by deleting files that are needed to run computer. It does not speed up the...
I purchased RegCure Pro on the internet and following is what I sent to their customer service dept.
I did not have a product registration issue. After my order for RegCure was processed, I got a screen that said the following:
Activate your new software by calling
call toll-free Weekdays and Weekends
From this message It was my understanding that I needed to call this number to activate the software I had just purchased. A very aggressive lady came on the line and gave me the very bad news that all kinds of bad things were in my computer running "underneath" the virus protection that was installed on my computer. She obtained my permission to take over control of my computer and navigated to an area where she said all of the bad stuff was. She said I needed to spend $200 immediately and she would transfer me to a level 3 technician who would get my computer cleaned up. She advised that I should not use my computer until this was done --- I would ruin my computer if I used it. When I said "no"she told me to take it to Best Buy or Staples and ask for a Level 3 Tech to clean it and it would cost me $500.00. She said she was a Level 1 technician. I asked her if she could just activate the RegCure (that is all I called for) and she said she had already done that. I hung up and ran the scan and every problem that had been discovered was fixed. How can this not be a scam? Do you think I need to take my computer for this extreme cleaning? Maybe I am the one who is in denial that something is seriously wrong -- my computer was new 2 months ago.
I had purchased Speedy PC Pro registry cleaner online less then 24hrs. ago and have had nothing but trouble running my computer. It kept shutting down my Internet Explorer. When I called them less then 2 hrs. after installing, they said their program could not affect my computer like that. This morning I removed all of it and my computer is working fine. What do I do to get a refund from them? I know it's only $9.97, but I'm afraid they will recharge my credit card in the future. As they have an auto-renewal feature.
Purchased speedy pc pro to clean up my computer. I had malware which was preventing me from using my computer properly. The program did not work as advertised so I had to call a tech at speedy pc pro. The tech advised me that I had over 400 malware. He told me I needed to spend an additional $199 for tech support so they could go in and clean up my computer. He said it was cheaper than taking it to the geek squad. I told him I wanted a refund and was upset that the program didn't do what it was suppposed to do. He gave me a phone number to call (they tell you there is a 30 day money back guarantee) but you will never get through. It will keep telling you to try the call again later. What a bunch of crap.
They also have a hidden file that will charge you annually. Not only will they get you now but again in a year.
BUYER BEWARE PLEASE DO NOT DOWNLOAD THIS TO YOUR COMPUTER
I paid for the program with Paypal. Filed a dispute. Paypal closed dispute without refund because it was a computer program and not something I could return.
SAVE YOUR MONEY - THIS IS A SCAM !!!
Their address is not even in the US and you know the tech only speaks broken English. Don't let them try to sell you anything else.
When I downloaded the paid softwre it include a Trojan virus that has taken hours to clean up. Now I can't uninstall. Have tried to contact them several times but their phone number always says their office is closed. I can call Bitdefender 24/7 for comparison.
The times I ran their software it seems to create problems with office. I am running Win 7 on Bootcamp.
DO NOT BUT THIS PRODUCT!! TOTAL RIPOFF