The complaint has been investigated and
resolved to the customer's satisfaction
Redbook - Hearst Corp.billing for magazine that was never received

I ordered Redbook magazine through HGTV website at a discount price of $8 for 12 issues in February of 2009. No magazine was ever sent (it is now end of May), yet Redbook & Hearst Corp. continue to bill me, noting that first issue was sent in February and that the subscription ends in Feb. 2010. The statements are threatening my "good credit" with them, and even state, "Your prompt payment will allow us to continue your subscription..." What a racket! Why on earth would I pay for this magazine, or order any other from them, after receiving such threatening mail without ever having received a single issue of this magazine? The Iowa State Attorney General needs to get on the ball and fine Hearst Corp for malicious business practices.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.