The complaint has been investigated and
resolved to the customer's satisfactionResolved Redbook - Hearst Corp. — billing for magazine that was never received
resolved to the customer's satisfaction
I ordered Redbook magazine through HGTV website at a discount price of $8 for 12 issues in February of 2009. No magazine was ever sent (it is now end of May), yet Redbook & Hearst Corp. continue to bill me, noting that first issue was sent in February and that the subscription ends in Feb. 2010. The statements are threatening my "good credit" with them, and even state, "Your prompt payment will allow us to continue your subscription..." What a racket! Why on earth would I pay for this magazine, or order any other from them, after receiving such threatening mail without ever having received a single issue of this magazine? The Iowa State Attorney General needs to get on the ball and fine Hearst Corp for malicious business practices.
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