I was offered a subscription to Country Living for $12.95 with an offer to pay a further $5 to receive another magazine. I paid this via Visa. This offer was mailed to my home in Canada and at the bottom of the form it states that the offer is only good in Canada. I mailed this form to an address in Markham, Ontario. There was nothing on the form about US dollars. When I received my Visa, the amount had been charged in US dollars, therefore, resulting in an exchange rate being charged. When I contacted the magazine to complain about this occurring. The email I received stated that their information states I paid $12.95 plus the $5 and to contact my credit card company if an exchange rate was paid. I replied noting that if the charge was made in USD obviously they were going to charge an exchange rate and that it had nothing to do with them. I noted that they would have other customers in Canada and each time they were charging in USD without telling customers it was fraud. I received no answer to that email. I have since sent another one asking them to cancel and to provide a full refund.
This subscription service is by far the biggest group of bullies ever known. It's deceptive, it'...
for the past year i have been receiving many magazines i never ordered and receiving bills for them i have...
My daughter and I ordered online through a company called QSP, which partners with schools to have part of...
I keep receiving the Good Housekeeping Magazine every year without ordering them. I receive a bill in the mail to pay for it. There is no phone number, email to ask them to stop sending me this. I have not read this magazine for the last year, I give it to the local library. The last bill, I wrote on it and sent it out say I did not reorder this magazine, I will not pay for it and please stop sending it to me. I do not understand how they can just assume I want this magazine every year. Pretty BOLD of them, it looks like to me their company is not doing well so they just will keep sending the bill / magazine and people will just have to accept it. Well I am not going to. I would like this company to email that they have stopped sending me this magazine and will not bother me again. And I'm sorry would not hurt either. What every you can do would be a great help. I am sure there are other people out there with this same issue.
I received an Invoice in the mail from this Company thanking me for my order! And welcoming me to Popular...
I did not reorder the Redbook but when I have ordered the redbook I pay in advance, and never order any...
I had placed an order in March for some cookbooks and some fitness DVDs. Rodale’s offer, a very common one, was 21 days to preview with the option to return and nothing owed.
So, I returned an order via US Postal Service Priority Mail (2 day service) with Tracking and Signature Confirmation on April 6, 2010. (This was well before the 21 days was up.) It arrived at their post office on April 8, 2010 and has been sitting there since waiting for someone from Rodale to pick it up and sign for it.
The USPS Tracking number is: [protected] 08. The return shipping cost me $12.15.
Upon speaking with THEIR Post Office, I was told that Rodale was notified that this package needs to be picked up and signed for but that no one has yet bothered to retrieve it. I was also told that the items will be returned to me should no one pick up the items within 15 days of delivery.
Therefore, the post office will return the items to me after that time period, on or about April 23, 2010. If they think I’m going to pay for another return, they are very, very mistaken. In the meantime, I keep getting bill upon bill in the mail to pay for these items.
I have made numerous calls to their customer service department and they are like robots – telling me that it can take 4 weeks for items to be received – what?? I have tracking to prove it is sitting at their post office waiting for someone to pick it up. Because of this I also refused delivery of two other items. I have also filed a complaint with the Better Business Bureau.
I never knew this company was so unethical. Buyers beware!
Rodale keeps sending me books that I have not ordered. I have received duplicates of many of their books and they are agressively mailing me bills for these books. I have written three times to them requesting them to stop mailing me anything but I still get books. What agency handles such unethical fraudulent business practices? Has anyone ever successfully stopped Rodale or received a credit from them?
I am so sick of the Hearst Magazine Corp. I received 4 subscriptions with them as a birthday gift. I canceled the subscriptions before the automatic renewal and am now constantly getting their bullying letters trying to trick me into resubscribing. The latest one stating "Your delinquent account with us has been brought to my attention for collection. . . .Take a moment now to settle your obligation with us. . . " I have no obligation with them and despite liking their magazines doubt I will subscribe with them ever again and their letters that are on the brink of harassement.
My mother ordered a spanish language book about home remedies. It was sent on a trial basis with 3 smaller books that were to be kept as gifts if the book was returned. I returned the book within 3 wks instead of the 4 that I was told I had to try the book out. I have postal proof that the book was received; however, she continued to received bills for the amount of the book. The statements did not include a telephone # nor any other contact information. As far as I know, every reputable company has a dedicated customer service department and/or some type of contact information.
In addition, she has now begun to receive notices from a "collection agency" named North Shore Agency, which according to the complaints on this board, also seems to be a bogus agency.
Buyers beware. DO NOT DO ANY BUSINESS WITH RODALE BOOKS. They do not stand by any guarantee that they offer. I hope that by my posting here, it will prevent others from the headaches and inconveniences that I'm incurring.
Look, if you want them to pay for return shipping, all you have to do is call the number on your bill, enter your account number (on the bill) when prompted, then select the return option and then the automated system will mail you a return envelope. Mine better come with postage paid. And if they try to charge me a late fee...
We are receiving invoice for magazine subscription that terminated several months ego. We have not received magazines for long time. I have replayed by mail to PO Box 6093 Harlan, Iowa ( the address on the invoice) to the Hearst Corp subscription service advising that no further magazines are desired, and that any subscription for future magazines must be canceled. There is no phone or address on the collection letter to contact this company and stop this type of harassment letters to collect $19.97 for services that we don't want.
i entered a contest. i chose to NOT subscribe to their magazine. After submitting, it gave me a screen that i...
i received a letter with an invoice attached stating that i had chose to be part of a CONTINOUS SERVICE...
It only takes 2 injured parties to establish a class - I'm sure many others would jump on if suit was filed. Auto renewing subscriptions to which they have no signature and then sending threatening collection letters is a sleazy business practice. If any attorney wishes to take them on, you can contact me through this forum!
I received an email notice telling me that I would receive a renewal notice in the mail for Oprah Magazine. It simply said if I did not want to renew to write "decline" across it and return it. Today I received a BILL for my renewal THANKING ME for agreeing to renew. I am so angry about this kind of SCAM and the fact that it was issued by Hearst Corp. I suppose this is one way that Oprah is collecting all of her millions! No wonder she can afford to give away cars. I Will Never Ever subscribe to anything ever again. I think this is one of the dirtiest ways of duping people. They are preying upon people who are not paying attention and that think they have no way of fighting it. I will see these people in hell before I fork over any money to Hearst or Oprah. I will never touch anything that has Oprah's name on it and I am going to take all the back issues I have and DUMP them in a recycle bin. DO YOU HEAR ME OPRAH?? YOU and your company of SCAM ARTISTS are horrible and you hide behind all that stuff you say you do out of the goodness of your heart...you are such a phony! AND one other thing...all that "FAVORITE" stuff you list every month is way too expensive for the average person. You and your extravagant lifestyle ...bought by people like me who were stupid enough to listen to you. AND by the way...your friend Gayle KIng is another phony. There is no way that woman would have ever gotten her own radio show if she didn't have you as a friend. I have vented enough. NOW... stop taking advantage of people!!!
Received: Threat to My Credit Letter for books that I never ordered, something alomst like this happened with my last subscription to Mens Health, I spoke to a sales rep about weather or not their was a 2010 calender included with a renewed subscription; I was told no, so I did not renew my subscription.
Sometime later I received a new copy of mens health, I thought it was a gift copy so I did not think any more about it.
A month or more later I get a "reminder letter that my account to past due, I paid the fee for 2010, but this will not happen again, nor will I be intimidated into sending these people $43.29 for some books that I never ordered, or read for that matter.
I have enjoyed Mens Health, but I will not be renewing for 2011, and I definitly will not call to ask any questions.
I received the 2010 Mens Health Total Fitness Guide a while back. Since then i have received numerous invoices demanding that i pay for the book (which i never requested) or be turned over to collections. I have emailed my states Attorney General and am waiting to hear back from them. BUT, i did call Rodale's customer service and specifically asked for a prepaid envelope be sent to me so that i can return the book. The girl on the other end of the line said they would have one shipped there in two weeks and didn't try to heckel me or anything for the money. I've had this book for a good 3-4 months too...
Just thought i'd give everyone else a heads up. Maybe this method will work for more people. I cancelled my Men's Health subscription about 2 months back as well.