Red Lobster — take out order
Called location at 9:15pm to order takeout for 3 people. Was put on hold for 10 minutes when no one answered I hung up and recalled. Upon calling a 2nd time I explained to person what happened they put me on hold again to transfer my call and when answered I was told that they no longer can do a take out after 9:30. Please explain to me why your hours of operation are 11:00am to 10:00pm and I was refused service. Would this have happened if we were dining in. I think not!!! Please explain this policy not understanding.