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CB Casual Dining Red Lobster Complaints #2-21
Red Lobster

Red Lobster review: service ( 1 comment)

T
Author of the review
11:08 am UTC

I sent several letters about my complant to your Orland office and not heard back from anybody! Mt wife and I went to your Maple Road location in Amherest N.Y. for our anniversary Sept. 29th and had bad service! I spent over $100.00 and will not go back to a Red Lobster again! You ran out of your Blue Moon beer special. How do you do that! order mora than 1 keg! The waitress was slw and unattentive. Waited for over 5 minutes just to get a second cup of coffee.. There was no floor manager to be seen

Claimed loss: $120.00

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G
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Ghost6545
Raleigh, US
86 comments
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Dec 22, 2023 11:44 am UTC

How do you know they only ordered 1 keg? If it was on special, they must have had a great response and sold out. That is "how you do that". You complain you waited 5 minutes for a refill on coffee. Well, they probably had to brew more. Or, would you have preferred some hot water and folgers instant? BTW: I don't generally see a manager walking around, when I dine out. If you wanted to speak to a manager, you should have ASKED. You do NOT have a loss of $120.00! Don't even try that.

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    +1 (800) 562-7837
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    450 S Orange Ave, Orlando, Pennsylvania, 32801, United States
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Red Lobster Category
Red Lobster is ranked 1 among 23 companies in the Casual Dining category
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