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Red Lobster

Red Lobster review: Rude customer service

D
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3:27 am EDT
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On July 26, 2025 we had a birthday celebration at your Red Lobster location at 3420 E. Kimberly Rd, Davenport, IA 52807. The waitress was very rude and unprofessional. It took 15-20 min before we even received service. when she finally took our orders she didn't bring me the water I asked for. She goes back to get it. When she finally took our orders she brought everyone appetizers but mine. So once again I asked where is my appetizer, in a nasty rude tone she replied your mushrooms doesn't come out at the same time as the other ones and when they get finished I will bring them to you. Now here comes the food, everyone orders are all messed up. I tell her this is not what I ordered she snapped again what's wrong now in a nasty rude tone. Now here comes the bill so of course it all wrong as well. I then asked her for a manager, her reply was don't worry trust and believe one is already on the way. I'm like wow we get the attitude because you made a mistake. This just totally spoiled our celebration. I can't believe your establishment would allow someone to wait on tables with such nasty disposition. I lost my appetite and end up bringing my meal home. So upsetting and it wasn't even called for. I don't know when or if I'll ever go back especially if that's the treatment I will receive.

Claimed loss: $94.64

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