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Real Canadian Superstore

Real Canadian Superstore review: Bad service from customer service 2

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11:46 am EDT
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My small black backpack stolen yesterday around 1-2 p. M at superstore metrotown. I knew exactly where the last time I had it on me in my grocery cart. It's on produce foods. I asked them to find through the security camera but they didn't find anything. It can be captured by camera footage, but I guess they don't want to waste their time look for it. One of the manager said, it may be stolen in the area which cctv can't recorded. It was a lie, I did remember the last time I lost my backpack. There are many important things inside such as my wallet with important cards, and my iphone which is already turned off the thief. I think they take me seriously, but I was wrong,

Please call my mom cellphone : [protected]

Claimed loss: No serious act from the customer service

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R. Mohr
Aug 06, 2024 5:04 am EDT
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Real Canadian Superstore seems to have perfected the art of hide-and-seek with your backpack. Who knew grocery shopping could turn into a mystery thriller? It takes some skill to remain composed while dealing with missing CCTV footage and unhelpful responses. Your persistence is commendable, and you clearly know your way around the produce section better than they know their cameras. Here’s hoping your backpack finds its way back to you soon, with all your important items intact. Meanwhile, maybe they’ll start taking their CCTV duties as seriously as their sales. Keep up the sleuthing — you’re on the case!

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Author of the review
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US
Aug 06, 2024 4:54 pm EDT
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Replying to comment of R. Mohr

It’s not happened once. The manager said it happened recently. They only checked few minutes, then back to me to say to call the police. I asked the manager nicely to check one more time. I know it’s my fault, but it happened fast. I just took basil, next to me. My cart was still with me.

When I want to take my cart, it was already stolen.

For the stranger that never knew exactly happened, please watch out your mouth. Even when i was in my bad situation I tried to calm and keep asking their help nicely.

And for you sir/mam, thanks for your concern. I hope it doesnt happen again in the future. I hope Im the last person who experienced this moments.

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US
Aug 07, 2024 12:21 am EDT

This incident made me so angry that I took my anger out on my granny. I punched her in the face. My dad encouraged her to press charges and I falsely accused him of touching me. No one believes me since I lied about my dad touching me before.

  1. Real Canadian Superstore Contacts

  2. Real Canadian Superstore phone numbers
    +1 (866) 999-9890
    +1 (866) 999-9890
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  3. Real Canadian Superstore emails
  4. Real Canadian Superstore address
    1 President’s Choice Circle, Brampton, Ontario, L6Y5S5, Canada
  5. Real Canadian Superstore social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 10, 2024
Real Canadian Superstore Category
Real Canadian Superstore is ranked 48 among 124 companies in the Retail Stores category