Raymour & Flanigan Furniture review: Layaway

I placed a kids bedroom set on layaway at the end of June. I asked if all pieces were in stock, I was told yes. I asked if all pieces would be held and available once my layaway was paid off, I was told yes. I paid off my order at the end of October and was told my items were not available. I was informed that their normal practice is to sell what's in the warehouse despite a customer already having it claimed. These items are no where to be found and there is no real idea when they will be available. I asked if I could have the set that was on the showroom floor and was told they're not allowed to sell the set despite not being able to even get the items. I refunded the purchase extremely disappointed in the entire process.