Raymour & Flanigan Furniture review: Delivery

I was warned by several people, prior to purchase, to be wary as your delivery experience is far short of expectations. the product was in your warehouse for about a month before i could take delivery of it. It arrived last monday, 12/28, over an hour outside of delivery window. I am not yet back living in this house (fire rebuild) It was just one item, a pretty expensive sectional and one piece was missing. I get a call this morning (1/4) that the piece has finally been found but they cant get it to me until Sunday =(1/10). I find that pretty unacceptable. For the sIze of the delivery fee, everything should have gone smoothly. I think waiting another 7 days is asking a lot of me. I hear that the trucks are full but we are talking a fairly small piece that I'm sure can be fit on a truck somehow. Why does my order that you screwed up get pushed to the back of the line. In addition, telling me that I can (after paying $400) pick it up at the store if I wanted it faster. I am currently living in a hotel, with a lot of my possessions in my car until I can move back in later this week and that is simply not an option, nor should it have ever been suggested without offering some sort of compensation. Your rep did say he was going to check with the delivery manager to see what if anything could be worked out but no return call yet.