Raymour & Flanigan Furniture review: Beautyrest Mattress

Anthony Mauleon - Sent this message to Sam Barati supervisor of the Woodbridge location

I have the opportunity to give you an update on our experience with the Woodbridge location. We finally received the correct mattress after countless mistakes in regards to the correct mattress down to receiving mattress we finally thought was correct yet what was shown on the invoice did not reflect what we received. Customer service wasn't helpful, and fortunately, we took a pic and showed her it was the wrong mattress when she proceeded to fix the situation and send the correct mattress. During our first encounter, an associate misled us about the pricing of furniture, followed by countless errors that had been quite frustrating. we thought you would have taken a bit more initiative to rectify this and or compensate us in some way for the inconvenience. Yet we received nothing, other than the mattress. I will reach out to the corporate division of Raymour and Flanigan and inform them of the matter. thank you