CB Travel and Vacations Ramada Complaints #22-41

Ramada review: Customer Service

Art J of Los Angeles, US

Nov 24, 2022 4:56 pm UTC

I booked 4 days to be a the LAX Ramada. Check-in was for 3pm, I arrived early hoping for a early checkin at 1, after confirming my reservation and the availability of the king bed, then I was told it would cost an extra $35. WHY, the room is available. I have stayed at this location several times and never been charged extra, but here on Thanksgiving day 2022, Paola no friendly customer service and no holiday spirit. So I was told by Ramada reservation that early check in fee is optional. I could see if the room wasn't ready and they had to have staff rush to make it presentable but that was not the case here. It's available now. But she said she would check me in at 2:40. What! So I have to wait in my car, in the sun, ice cream melting just because someone doesn't about having a happy customer.

Desired outcome: Just check me in early, it should not have been a big deal

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Ramada Contacts

Ramada phone numbers

1800 946 476

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50%
Confidence score

Ireland

+1 (800) 062-1218

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Mexico

+1 (800) 912-4668

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Colombia

+1 (800) 507-2738

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Panama

+1 (800) 828-6644

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Customer Service

+1 (800) 854-9517

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USA and Canada

+1 (877) 604-0069

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Spanish

+44 808 100 0783

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60%
Confidence score

United Kingdom

+86 400 821 8831

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100%
Confidence score

China

+54 800 266 0588

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100%
Confidence score

Argentina

+55 800 047 4766

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Brazil

+51 80 077 537

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100%
Confidence score

Peru

+598 411 002 6916

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100%
Confidence score

Uruguay

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Ramada emails

privacy.policy@wyn.com

100%
Confidence score: 100%

Support

Ramada address

22 Sylvan Way, Parsippany, Texas, 07054, United States

Ramada social media
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