Menu
Write a review
File a complaint
Quest Diagnostics

Quest Diagnostics review: Blood work appointment ( 1 comment)

T
Author of the review
9:49 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I made an appointment with this agency on 1-16-09 for to be seen on 1-21-09 at 7am for some blood work on my 9 yr old. I signed at 6:55am. The staff were chatting with each other while the waiting room was full with about 12-15 people waiting to be served. I noticed that clients were coming in after I and were taking back with-out an appointment and the staff/receptionist knew them ( 3people). I finally went up to the desk at 7:40 and asked when he was going to b seen for he has to be in school in 15 minutes. I recieved a very bad attitude from one of the techs and the receptionist, finally after waiting for another 5 mins I was called back, to which my son was treated very poorly and she poked my child 3 times becaused she was angry with me. I told her to get another tech to draw my son's blood and she was talking to the receptionist about me and that is very UNPROFESSIONAL. I will NEVER use this lab again and I hope that something is done about this. My son now very large bruises because of the tech that was very nasty.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

1 comments
Add a comment
A
A
AmberLee88
Fernandina Beach, US
Send a message
Jan 28, 2010 9:05 pm UTC

I went in with no appointment. and I was in and out with in 20 minutes and I also had 2 kids with me a 3 years and a 1 year old. the staff was very polite and prompt. I`m going back tomorrow for more blood work.

More Quest Diagnostics reviews & complaints

Quest Diagnostics - False billing - scam! 12
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Quest Diagnostics - Illegal balance billing 46
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Quest Diagnostics - Pediatric blood draw 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Quest Diagnostics - Fraudulent billing 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Quest Diagnostics - Overbilling uninsured 11
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Quest Diagnostics reviews and complaints
  1. Quest Diagnostics Contacts

  2. Quest Diagnostics phone numbers
    Click up if you have successfully reached Quest Diagnostics by calling +1 (866) 930-3718 phone number 0 0 users reported that they have successfully reached Quest Diagnostics by calling +1 (866) 930-3718 phone number Click down if you have unsuccessfully reached Quest Diagnostics by calling +1 (866) 930-3718 phone number 0 0 users reported that they have UNsuccessfully reached Quest Diagnostics by calling +1 (866) 930-3718 phone number
    Canada
    Click up if you have successfully reached Quest Diagnostics by calling +1 (973) 520-2700 phone number 0 0 users reported that they have successfully reached Quest Diagnostics by calling +1 (973) 520-2700 phone number Click down if you have unsuccessfully reached Quest Diagnostics by calling +1 (973) 520-2700 phone number 0 0 users reported that they have UNsuccessfully reached Quest Diagnostics by calling +1 (973) 520-2700 phone number
    Head Office
    Click up if you have successfully reached Quest Diagnostics by calling +1 (800) 877-7004 phone number 0 0 users reported that they have successfully reached Quest Diagnostics by calling +1 (800) 877-7004 phone number Click down if you have unsuccessfully reached Quest Diagnostics by calling +1 (800) 877-7004 phone number 0 0 users reported that they have UNsuccessfully reached Quest Diagnostics by calling +1 (800) 877-7004 phone number
    Clinical Trials
    Click up if you have successfully reached Quest Diagnostics by calling +1 (800) 877-7484 phone number 0 0 users reported that they have successfully reached Quest Diagnostics by calling +1 (800) 877-7484 phone number Click down if you have unsuccessfully reached Quest Diagnostics by calling +1 (800) 877-7484 phone number 0 0 users reported that they have UNsuccessfully reached Quest Diagnostics by calling +1 (800) 877-7484 phone number
    Employer Solutions
    Click up if you have successfully reached Quest Diagnostics by calling +1 (800) 426-4702 phone number 0 0 users reported that they have successfully reached Quest Diagnostics by calling +1 (800) 426-4702 phone number Click down if you have unsuccessfully reached Quest Diagnostics by calling +1 (800) 426-4702 phone number 0 0 users reported that they have UNsuccessfully reached Quest Diagnostics by calling +1 (800) 426-4702 phone number
    Nichols Institute, San Juan Capistrano
    Click up if you have successfully reached Quest Diagnostics by calling +1 (800) 421-7110 phone number 0 0 users reported that they have successfully reached Quest Diagnostics by calling +1 (800) 421-7110 phone number Click down if you have unsuccessfully reached Quest Diagnostics by calling +1 (800) 421-7110 phone number 0 0 users reported that they have UNsuccessfully reached Quest Diagnostics by calling +1 (800) 421-7110 phone number
    Nichols Institute, Valencia
    Click up if you have successfully reached Quest Diagnostics by calling +1 (800) 336-3718 phone number 0 0 users reported that they have successfully reached Quest Diagnostics by calling +1 (800) 336-3718 phone number Click down if you have unsuccessfully reached Quest Diagnostics by calling +1 (800) 336-3718 phone number 0 0 users reported that they have UNsuccessfully reached Quest Diagnostics by calling +1 (800) 336-3718 phone number
    Nichols Institute, Chantilly
    More phone numbers
  3. Quest Diagnostics emails
  4. Quest Diagnostics address
    500 Plaza Drive, Secaucus, California, 07094, United States
  5. Quest Diagnostics social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 15, 2026
  7. View all Quest Diagnostics contacts
Quest Diagnostics Category
Quest Diagnostics is ranked 4 among 186 companies in the Medical Services and Facilities category

Most discussed Quest Diagnostics complaints

Wrongful termination
2
(opinions to this review)