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CityBookers Complaints & Reviews

CityBookers / they don't refund my money after 8 months of waiting!!!

Abdulaziz911 on Oct 17, 2018

السلام عليكم لدي 4 حجوزات بها مرتجع ولم يتم استرجاع حقوقي منذ 8 اشهر والرجاء كل الرجاء ان تأخذ الشكوى على محمل الجد والاهتمام وان تصل الى مدير الشركة لأني سئمت الانتظار والوعود والاتصالات على مركز الخدمة التي فاقت 60 اتصال بدون مبالغه لديكم دون جدوى وولعلم ارسلت نفس الايميل اكثر من15 مره من...

CityBookers / they are not paying my refund!

Ramy Fouda on Oct 4, 2018

Since June 2018 I am following up with this lousy company for a 1, 000$ refund without any hope! they are always replying that we are processing or the system is down or we are following up with the finance! Sooo bad and it is not recommended to deal with them The Ref. # CB1120403 I bought...

CityBookers / refund

nishalvalappil on Sep 29, 2018

I booked ticket through them and cancelles later. But now they are delaying my refund. Being in uae i dont know how to complaint against them. Please help me to find a solution for this. Is ther any way to get my money back. I sent so many mail to this agency and even called so many time...

CityBookers / they don't refund

Truly Talkative on Sep 27, 2018

Plz plz don't book ticket trough citybookers... If u cancel it ticket they don't refund... My case is pending from last 3months... Every time they tell case will be escalated but no use... They said money not refunded by gulfair till date... But no case is pending with gulfair I checked...

CityBookers / payment not received after cancellation of ticket

Joseph Puthenkandathil on Sep 23, 2018

I have cancelled my ticket in the month of February by calling your Kuwait Support No.1800015 and emailed the same to your help desk. Ticket ID:98703 Following are the booking details: Booking ID: CB1624788 Ticket No: Emairates: 1765742871092 Talk to the above support number many time...

CityBookers / payment not received (after approved on ticket cancellation)

Hady Wehbe on Sep 18, 2018

Dear Sirs, Just I would like to inform you about my issue with Citybookers - Kuwait, I purchased an online ticket for my wife ( Mrs. Mira Abouhousain ) through their website dated on 22 Junes 2018 with following details : booking number : CB 2118033 by 1547.86 sr = 123.070 KWD used my...

[Resolved] CityBookers / it take my money and don't book ticket

M sh on Sep 5, 2018

Hi, I booked the ticket from Kuwait to Jeddah with booking ref. CB2159584 on 21 of July 2018, the ticket was confermed and I receved the confermd on my email. When I go in time to the airport the ticket was not booked. I call Citybooker they explaining that due to technical reason. They...

CityBookers / worst company, they do not provide refund at all

lijodevassy on Sep 5, 2018

cb2014937 -- no refund (4 months) i have cancelled a ticket and did not get the refund, this is the only site which do not provide the refund. I have booked in many websites and all of them have refunded me well and good, but these guys are cheaters. I was late to read the review of them in...

CityBookers / more than two over still not refunded

Iftekhar1 on Sep 4, 2018

Very very very bad service iam fed up with this kind of service . Booking CB2099701 More than aprroax 3900 SAR to be Refund still Not credited in Account. More than 100 minutes sent mail no responded even call on 24/7 call Centre never pick the phone 300.00 Sar wasted on phone. Hence I...

CityBookers / pending refund for 4 months from citybookers kuwait

Haitham Qudah on Sep 4, 2018

I Purchased a ticket on Royal Jordanian airlines using Citybookers website, due to emergency i had to change tickets to earlier dates, after several calls with Citybookers and Royal jordanianfound that the only authority to change the ticket is with citybookers and they are unable to do...

CityBookers / refund amount waiting from last 3 month

Raghunandana H on Aug 23, 2018

CB-1362290 Complaint No: 147910 The above ticket reservation was cancelled in MAY 2018. I booked the ticket to India with booking ref. CB1362290, the ticket was cancelled and till today I have not received my refund. Every week they repeat next week and so far no refund. simply everytime...

City Bookers / flight not booked on connecting flight

allaha on Aug 22, 2018

Citybookers booking number Cb1977129 Kuwait (kwi) to madurai (ixm) Aug 20, 2018, to aug 20, 2018. one way Gds pnr Snsnka Traveller 1 Mr. chandrakumar nallakumar Departure flight: aug 20, 2018 12:05am Kuwait (kwi) Terminal  -  m 9:10am Chennai (maa) Terminal  -  4 Duration 0 h 0 m Airline...

Citybookers Kuwait / ticket cancellation refund delay for 4 months

Shaikha Al Munaifi on Aug 14, 2018

CB-1718540 The above ticket reservation was cancelled in MARCH 2018. We received an email confirming the cancellation and informing us that an amount of 270 KD will be deducted as cancellation fees and the rest will be refunded within 35 days on April 10th, 2018 from someone called Moheb El...

CityBookers / more than 2 months have been passed with no refunding the money

Wasseem88 on Aug 11, 2018

Hi, before two months ago I booked through the is agency for 4 persons and when my visas was delayed for extraordinary issues, I called the agency to cancel my booking and refund the money and it compromised to refund a part of money and they confirmed it my email " to refund within 7 - 21... / cheating by

Sharafudin Valli on Aug 8, 2018

Hi, I booked the ticket from Kuwait to Kochi with booking ref. CBCB2036909 on 15 of May 2018, the ticket was canceled in few minutes by Citybooker explaining that due to technical reason the ticket cannot be issued. They offered full refund within 7 days and till today I have not received my...

CityBookers / Company did not provide the return ticket for my family

Moataz1082007 on Aug 7, 2018

I booked my & my family flight through citybookers company from Riyadh to Cairo on 06/18/28 and return on 7/25/18 and before the return date I requested to open of tickets for my family (wife and two sons) to return to Riyadh later .. I contact by phone with the company customer service...

CityBookers / cancel ticket and need refund; I called the customer service but no reply

Iftèkhár on Aug 7, 2018

I booked a ticket on line from your site booking number is CB1334879, the amount of money is diducted from my Visa card . I want to cancel the return ticket and have the refund to book again. This is my first Time booking through online travels, I am not booked through my account, just now...

CityBookers / service

Rahma Belaid on Aug 6, 2018

I am advising everyone not to book throught citybookers. Their service is really bad. I booked one month ago and they called me now before 2 weeks of my flight to cancel the booking while the prices grimped really high. This is unacceptable. And they refuse to pay the price difference...

CityBookers / ticket to kenya cb2136808

Sam Homayoun on Jul 29, 2018

Hi, I booked the ticket to Kenya with booking ref. CB2136808 on 1st of July, the ticket was canceled in few minutes by Citybooker and till today I have received my refund. Every week they repeat next week and so far no refund. This is not acceptable to treat the customer who already faced so...

CityBookers / not received my e-ticket nor airline pnr booking reference

Shaikh Mohammed Azad on Jul 27, 2018

My name is Shaikh Mohammed Azad on 28 June 2018 I purchase the ticket from Citybookers and the total amount is deducted from my bank card, but still, I do not receive my e-ticket or confirmation on my email regarding my flight. I asked the same issue via email & by phone but I only...