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CityBookers Customer Care Service

CityBookers, Inc.

Kuwait City
Kuwait - 46957

Customer Support Phone Numbers

1800015(Kuwait only) 56 58
Work days:

CityBookers Complaints & Reviews

Citybookers / booking cancelled (cb1056574)

Mark08 on Dec 13, 2017
I booked a ticket last November 9, 2017 going to Philippines dated December 25, 2017 to January 3, 2018. I received the ticket details and payment receipt. And now someone emailed me telling me that my booking was cancelled due to technical issue. I don't understand about that. My flight...

Citybookers / cancel and refund ticket booking no cb1148071

Dirir on Dec 7, 2017
When reached counter of Jetsirways at King Khalid International Airport Riyadh they said we can not let you travel as Hong Kong Airport needs a transit visa Please note I have called Jetsirways office Riyadh an officer his name Ashraf and he confirmed to me you do not need visa so I purchased...

Citybookers / no e-ticket or blooming reference

Mitta Hassin on Dec 5, 2017
My Booking Number is CB1140933. I have booked a return flight with Citybookers. I have not received my e-ticket nor my booking reference. I have sent numerous emails requesting for my booking reference so that I can manage my ticket online with Ethiopian airline. Money was been debited...

Citybookers / booking cancelled 7 days after payment was made!

pearl2487 on Dec 3, 2017
Hi, I had made the payment with citybookers.com on 2-Nov-17 for the booking number CB1040494 and checked with emirates on the same day - it was available, but now when I tried to access it (on emirates site) - it says the booking is cancelled after 7 days as payment was not received! I...

Citybookers / philippine airline ticket

Ajay Octavo on Nov 30, 2017
I had done my booking roundtrip ticket last monday nov, 27, 2017 and my flight is dec 2, 2017 to dec 29, 2017... They already deducted from the card I pay 1719aed citybookers send me the booking ticket and receipt but there is no e-ticket for my flight I check a lot of times in philippine...

Citybookers / airline ticket cancellation

Umkhalid on Nov 30, 2017
I have purchased a ticket booking number CB1137437 that I need to cancel however I have tried to call and email citybookers no less than 20 times with no one answering the phone or replying to the many emails I have sent. From the looks of it this website is fraudulent and they scam you and...

Citybookers / air india ticket

melonjohn on Nov 30, 2017
I had done an online booking via City Bookers .com on 28-11-2017. The amount from my credit card is deducted for the 2 way ticket going from Abudhabi to Mumbai and return. Going on the 18th December and return on 28th december 2017. There was no ticket number so i went to the Air India...

Citybookers / fake ticket

mohaa on Nov 28, 2017
last month I use your website to find teckit from Abu Dhabi to AdisABABA. when I do the search there was a prices and the lowest was 705 AED with (Citybookers) . then I booked . they send me the reciete. when I went to the airport there was no ticket . and I miss the air plane I conatct them...

Citybookers / flight cancelled by the airlines

shashank masurkar on Nov 28, 2017
We booked a flight for Bali DPS for 29th Nov 2017 through Emirates EK360 has been cancelled due to volcanic activity. As per Emirates we should get a refund for the same. We are trying to contact city bookers via email but no response yet, also nobody answers the phone, just wasting our...

Citybookers / عدم تصدير التذكرة الخاصة بي الى الشركة المحجوز عليها التذكرة

poody on Nov 28, 2017
السادة المحترمين / شركة city bookers السلام عليكم و رحمة الله و بركاته يرجى التكرم بالافادة حول تأكيد الحجز لدى الشركة التي تم الحجز منها ( الطيران العماني ) حيث أنه حتى الآن لم يتم تأكيد الحجز و ليس لي تذاكر لديهم ، و أفيد سيادتكم بأنه قد تم سحب المبلغ المستحق للتذكرة لحساب سيادتكم و ذلك...

Citybookers / im trying to modify my ticket for the last 4 days and no response

Basma Hammad on Nov 27, 2017
Absolutely horrible, I need a refund immediately for the ticket which im trying to call you for the last 4 days to change. My booking reference no CB1116307 I need a refund of my international calls bill as well that i spent waiting and waiting for someone to answer my call. Im going to...

Citybookers / payment done by knet. but air ticket not issued

Shafeequepp on Nov 27, 2017
Total amount: KD. 74.002 Payment method: KNET payment transaction Transaction ID: 7234385211373300 Merchant Track ID: 9889543_DP Reference ID: 733013692163 Payment ID: 52757819137300 Date: 26/11/2017 Ticket Confirmation No.: CB04157649 Name: Shafeeque PezhumkattilPerumkuttasery email ...

Citybookers / booking number cb1006407 - 25th oct 2017 receipt issued

RemMigs on Nov 24, 2017
I have booked and paid my tickets on 25th October with full confidence only to find out that after a month I will be receiving a call from CityBookers informing me that Emirates Airlines cancelled my booking thus they are offering me to fly with Philippine airlines instead or they will...

Citybookers / reservation date change

Manu Mathew on Nov 23, 2017
My ticket booking no CB1111762 on 21st November.- Now I want to change my ticket to another date. Like I need to travel before december 3rd. What is the procedure to change the reservation..?? Please help me. I tried to call on 1800015, but no response. Please help me. I tried to call on...

Citybookers / my cancellation refund not yet received

Shamy001 on Nov 22, 2017
My booking reference no : CB974428. I booked ticked 08/oct/2017 for my family, but my daughter my was wrong. I informed them change the name. They asked me 10kwd for name change. I paid 10kwd after few minutes they said me they cannot change the name. You can cancelled the ticket, you can...

Citybookers / ticket booking - cb1042411

brijkant on Nov 22, 2017
My ticket booking no CB1042411 on 03rd November.- i have been charged on my credit card and email for the same was sent to me. but as per per Emirates airlines the booking has been cancelled due to non payment. well please let me know how do i get my refund on by credit card or bank transfer...

Citybookers / ticket can't to validate

abu shafy Arif on Nov 22, 2017
I booked a ticket on citybookers.com (CB1095082) on 19 November 2017 to travel on 28th Feb 2018 - 8th July 2017, from Dubai to Jakarta (round trip), by SAUDIA ARILINES. I got the payment confirmation and reservation with PNR number for the travel schedule, but No E-Ticket i'm not find...

Citybookers / missing ticket but money is already deducted from my credit card

Doris Ngetich on Nov 21, 2017
I have just booked a ticket through cityBookers and the money is already deducted from my credit card but there is no ticket sent to my email and when Ito call the number provided it says O dial 9 to speak in English but every is in Arabic and I don't understand Arabic. All O need is the...

Citybookers / I want to cancel my ticket & need refund

Ashraf Songal on Nov 20, 2017
I want to cancel my ticket, Booking No CB1089641, GDS PNR 42MX76 on 16/11/17. Already amount deduct from my credit card. I try to conact your customer care many times no body not replaying from your customer care. I am not booked through my account, just now I created new account with your...

Citybookers / according to the philippine airline still my ticket is not yet paid by the citybookers.

theblackmamba on Nov 17, 2017
Last October 24, 2017 I purchased ticket from the citybookers with booking number CB1004949 with route Jeddah to Manila Round trip ticket. However, when I entered it at the Philippine Airline Website the result was always invalid. I contacted the Philippine Airline Help desk and according...

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