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CityBookers Complaints & Reviews

City Bookers / flight ticket

ainilim on May 24, 2018

Good Day, I have bought an airline ticket through City Bookers website on 19th May, a return flight ticket from Manila to Chicago O'Hare dated 21st June to July 5th 2018 under name of Beryl mendoza. The payment has been made and deducted from Visa card with total amount SAR 3404.65. The...

CityBookers / refund

SAJabbar on May 24, 2018

CityBookers Kuwait are unprofessional and with no Ethic. I am following them from Nov 2017 for my refund case CB183256 & CB1114499, emailed them more than 10 times and called them many times. Every time waited hours on call waiting and after that they promise this week and it never come...

CityBookers / ticket not issued while they charged my credit card.

Sameer Wahand on May 23, 2018

Hello, i have book ticket on 12 may 2018 with Booking Number CB2032832, and paid them 702 AED via credit card. While i call airline today with PNR they provided Srilankan Airline PNR-PFC7EJ Bangkok (BKK) to Lahore (LHE) Jun 22, 2018, to Jun 22, 2018. One Way and got shocked as airline...

CityBookers / booking was cancelled by citybookers due to technical problem /no refund/no response

srinivas kolakani on May 23, 2018

Terrible and very frustrating experience. They cancelled our booking confirmation due to technical issues and still not received refund . In addition to that, nobody responds to my emails .since i have follow up more than one month. I hope that you will give prompt attention to thi...

CityBookers / take money, no e-ticket issue, no customer service, no call replay

Mahmood AL Daraai on May 23, 2018

I booked a ticket in destination MCT JED MCT on 21st May 2018 for the trip 2:15am Muscat (MCT) 4:25am Jeddah (JED) Airline PNR-SBRQYZ Oman Aviation - 0671 Return 2:40am Jeddah (JED) 6:50am Muscat (MCT) Airline PNR-SBRQYZ Oman Aviation - 0674 .Economy/Coach (U) - Boeing 737-900 I received my...

CityBookers / flight change

Riyadh Alabri on May 23, 2018

I have booked a flight through city bookers website on jan 3, 2018. Booking number Cb1356383 and gds pnr wk14li from muscat to auckland and the return from auckland to muscat. I have used my departure ticket but I want to change the flight date of my return flight from june 12 to november 12... / flight ticket reservation

Shandxb on May 22, 2018

I have booked a flight through city bookers website for Airindia flight on 18 may 2018, paid the full amount by visa and received a confirmation from city bookers on my email about flight booking and payment. however on Airindia website ticket isn't paid yet and if payment is not received...

CityBookers / refund not received

umer shakeel on May 22, 2018

I had booked one ticket for Emirates from your portal with Booking number: CB1714960 and GDS PNR: 35LQDE and applied for the cancellation of the same. i was told that the booking has been cancelled and the money will be refunded to my credit card within 15- 30 working days. It has been 3...

CityBookers / not yet get my flight ticket

sajan alex on May 20, 2018

i booked airline ticket through citybookers on 16/05/2018, from kuwait to kochi, travelling date 4th june by Al Jazzera airlines, and i paid my full amount but i did not my conformation ticket. booking number : CB2038350 GDS PNR : JXK8VR Passanger name: Johncy paul i called al jazeera...

City Bookers / flight reservation

Dr_AhmedyoussefOuf on May 20, 2018

I have booked a flight through city bookers website on Saudia, paid the full amount by visa and received a confirmation from city bookers on my email about flight booking and payment however on Saudia ticket isn't paid yet. Currently I m at risk of losing my reservation !!! Because of city bookers...I have also sent email to customer service with no solution.

CityBookers / status not shown & also e-ticket not generated

Sumeet gaur on May 17, 2018

Very very very very urgent... Team, Even after 3 days of booking ticket from your site, not able to get eticket also Status of confirmation not shown on Oman Air site. Contacted Oman Air, as per them the payment is not received at there side, so i should contact the agency where i book...

CityBookers / flight booking

Issam83 on May 16, 2018

On March 3, I booked a flight from Tunis to Muscat on the Royal Jordanian on your website. The money was transferred from my bank account (99 OMR). I tried to retrieve my booking on the Royal Jordanian website but it tells me that my booking is on hold and the price has increased. Booking...

CityBookers / e-ticket and sudden cancellation of bookings advised

Janice Sumaway on May 11, 2018

We had made a booking thru Citybookers for 7 Passengers for Singapore Airlines on 9 May 2018, when we manage our booking in Singapore airlines our booking status still reserve which means the payment is not settled by Citybooker to the Airlines. We also requested to passengers detail...

CityBookers / fight ticket

sarath87 on May 10, 2018

Good evening, My name is Sarath, I booked a fight ticket through your site in Oman airways to kerala on 27/04/2018. Unfortunately there was a spelling mistake in the ticket instead of Sarathbabu Mookkannoor sasi in ticket it is mentioned as Sarathbabu Mookkannoosasi. I rectified thi...

CityBookers / call center

lhayek on May 10, 2018

I called yesterday to change my flight booking was booked on kuwait airways flight by citybookers, he said that there is no flight on that day. I called kuwaitarwaiys, they insist & assured that there are 2 flights on that day. Beirout - Kuwait on 5th /Sep / 2018. Since that time till know...

CityBookers / ticket cancellation

OMER Engineer on May 7, 2018

I booked a ticket via city Booker on 23rd April and the ticket was cancelled due to technical issues their side problem .so since that day until today they are promising to refund but I I didn't got any thing .they keep replying "Hello, Thank you for contacting CityBookers customer service Kindly...

CityBookers / cb1395114

Nisneli on May 7, 2018

Was first time to make reservation with this about 4 month after payment they cancelled the tickets and still moment isn't returned my money. I call them many times, I wrote also many email. After 10-15minute every time answer me and keep me on phone about 5minute and check and...

CityBookers / ticket

U Iqbal on May 7, 2018

I had booked a trip "CB1976330" to Manila on 9th April and it had been few days when I sent them an email asking for e-ticket to be issued and I received the below reply "Please note that any paid booking under a CB number is 100% confirmed and purely CityBookers' responsibility to deliver...

CityBookers / booking was cancelled by citybookers / no refund / no response

JU18 on May 7, 2018

Terrible and very frustrating experience. They cancelled our booking confirmation due to technical issues and promised to process the refund but no immediate action at all. In addition to that, nobody responds to my emails and nobody from their "24/7 hotline" actually picks up the...

CityBookers / airline ticket auto cancellation and refund

Alan Antony Meleth on Apr 29, 2018

I booked flights through CityBookers 2 times from cok to kwi on 14st April 2018. Money was debited instantly and ticket was also issued on both cases one for srilankan airways and other for jet airways. Booking Number : CB1922832 and CB1952391 Both tickets were cancelled by some technical...